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Functions of Communication

There are five main functions of communication: control, social interaction, motivation, emotional expression, and information dissemination. Effective communication is complete, concise, considers the audience, uses concrete examples, shows courtesy, is clear and simple, and is grammatically correct.

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0% found this document useful (0 votes)
3K views6 pages

Functions of Communication

There are five main functions of communication: control, social interaction, motivation, emotional expression, and information dissemination. Effective communication is complete, concise, considers the audience, uses concrete examples, shows courtesy, is clear and simple, and is grammatically correct.

Uploaded by

Beverly
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Functions of

Communication
Basically, there are five functions of communication.
These are control, social interaction, motivation,
emotional expression, and information dissemination.
1. Control – Communication functions to control
behavior.
2. Social Interaction – Communication allows
individuals to interact with others.
3. Motivation – Communication motivates or
encourages people to live better.
4. Emotional expression – Communication facilitates
people’s expression of their feelings and emotions.
5. Information dissemination – Communication
functions to convey information.
• Features of an Effective Communication
1. Completeness
Complete communication is essential to the
quality of the communication process in general.
Hence, communication should include everything
that the receiver needs to hear for him/ her to
respond, react, or evaluate properly.
• 2. Conciseness
• Conciseness does not mean keeping the message
short, but making it direct or straight to the point.
Insignificant or redundant information should be
eliminated from the communication that will be sent
to the recipient.
• 3. Consideration
• To be effective, the speaker should always consider
relevant information about his/her receiver such as
mood, background, race, preference, education,
status, and needs, among others. By doing so, he/she
can easily build rapport with the audience.
• 4. Concreteness
Effective communication happens when the
message is concrete and supported by facts,
figures, and real-life examples and situations. In
this case, the receiver is more connected to the
message conveyed.
• 5. Courtesy
The speaker shows courtesy in communication by
respecting the culture, values, and beliefs of
his/her receivers. Being courteous at all times
creates a positive impact on the audience.
• 6. Clearness
Clearness in communication implies the use of
simple and specific words to express ideas. It is
also achieved when the speaker focuses only on a
single objective in his/her speech so as not to
confuse the audience.
• 7. Correctness
Correctness in grammar eliminates negative
impact on the audience and increases the
credibility and effectiveness of the message.

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