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By By-B. Punith Kumar Reddy Bba 3 Sem B/s

This document discusses verbal and non-verbal communication. It defines communication as the exchange of ideas, emotions, and thoughts between people. Verbal communication involves talking and is essential for business meetings and presentations. There are different types of verbal communication like interpersonal and public. Non-verbal communication conveys information without words through body language, facial expressions, eye contact, and other visual or auditory cues. Both verbal and non-verbal communication are important for effectively conveying messages and minimizing relationship issues.

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Punith Kumar Reddy
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41 views8 pages

By By-B. Punith Kumar Reddy Bba 3 Sem B/s

This document discusses verbal and non-verbal communication. It defines communication as the exchange of ideas, emotions, and thoughts between people. Verbal communication involves talking and is essential for business meetings and presentations. There are different types of verbal communication like interpersonal and public. Non-verbal communication conveys information without words through body language, facial expressions, eye contact, and other visual or auditory cues. Both verbal and non-verbal communication are important for effectively conveying messages and minimizing relationship issues.

Uploaded by

Punith Kumar Reddy
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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By By- B.

Punith Kumar Reddy


BBA 3rd sem B/s
What is Communication?

• Communication is the process of passing or


exchanging ideas, emotions, information, and
thoughts between two or more people. When a
meaningful interaction happens among people,
then effective communication takes place.
Verbal Communication
• Verbal communication is perhaps the most obvious and understood
mode of communication, and it is certainly a powerful tool in your
communication toolbox.
• Verbal communication means effectively presenting your thoughts in
verbal format i.e., by talking.
• Verbal communication skills are essential in the world of business. Be it
a weekly meeting or presentation to stakeholders, the importance of
verbal communication is unparalleled.
• People always remember a person who speaks clearly, effectively,
confidently, and charismatically.
Types of Verbal Communication
1. Intrapersonal Communication
2. Interpersonal Communication
3. Small Group Communication
4. Public Communication
Verbal communication is a broad topic. There are
various elements that help us organize our thoughts
around it. They are:
• 1.Tone
• 2.speed
• 3.volume
Non-Verbal Communication
• Nonverbal communication refers to the ways in which beings
convey information about their emotions, needs, intentions,
attitudes, and thoughts without the use of verbal language.
• It is not a word-based communication. It does not use any
written or spoken words but uses symbols, body language, color
etc. 
• Non-verbal communication does not always take place
separately and independently from verbal communication. In
most of the cases, they are complementary or inter-dependent.
It may be used alone or as the supplement of verbal
communication and it may be visual or aural.
Types of Non-Verbal Communication
• Facial Expressions
• Gestures
• Proximity
• Touch
• Eye-contact
• Appearance
• Para linguistics
Conclusion
• Communication is a means used to represent the psychology of
people. Effectual communications help the person to evolve better and
help in minimizing the relationship issues, both personal as well as
professional.
• Verbal and Non-verbal communication is ways to convey messages or
pass information with diluting the facts.
• Both, Verbal and Non-verbal communications hold great importance
as at times certain things can’t be passed using the structured methods
of verbal communication and need to use non-verbal communication
methods.

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