Behavioural Sciences
Dr. Rana M. Arslan PT
DPT (UHS, Lahore)
Ex. House Officer
Ibn-e-Siena Hospital, Multan
Introduction to Behavioural Sciences
Holistic vs. Traditional Allopathic Medicine
Healthcare Models and their Clinical Applications
1. Bio-Psycho-Social Model
2. Integrated Model of Health Care
3. Public Health Care Model
Behavioral Science
Study of human behavior through integrated knowledge of:
Psychology
Neuroscience
Sociology
Anthropology
Psychology & Neuroscience
Study of human mind and roles played by its various functions, like:
Emotions (strong feeling developed from one’s circumstances)
Thoughts (idea or opinion produced by mind)
Cognitions (mental process of getting knowledge/understanding from thought/experience,
senses)
Motivations (process that starts, guides, or maintain goal-oriented behaviors)
Perceptions (organize, understand, interpret the sensory information)
Intelligence (higher level abilities, problem solving, mental representation)
Development of personality (lasting patterns of behaviors)
Holistic Medicine ( 2+2=5)
Mind
Body
Spirt
Holism ( all living matter is made up of unified wholes that are greater than the
sum of their parts)
Traditional Allopathic Medicine
Only deals with the diseased part of the human being while holistic medicine
understand the following:
Person (well integrated elements of mind, body, spirit held in a dynamic balance)
Environment (external factors that influence health/disease)
Health (dynamic state of well-being)
Physician ( a person who supports health)
Characteristics of a Physician
Belief in the healing act
Capacity to listen & empathies (difference b/w sympathy & empathy)
Respect for the dignity of humans
Tolerance for difference of opinion
A gentle spirit
Ability to mix creative thinking and intuition with scientific thoughts
Will never give up
BIO-PSYCHO-SOCIAL MODEL (George Engel 1977)
Biological
Psychological
Social
Based on:
1. Disease has multiple factors (not biology only)
2. Individual is complexed, have loopholes
3. BPS factors are the determinants of a disease
Clinical Applications of BPS Model
A patient of dengue fever (poor disposal of water, bad dressing)
HIV-AIDS, Hepatitis (risk taking behavior, poor protection strategies)
Heart disease, diabetes mellitus, cancer, depression (has social factors)
Lifestyle disorders
Road traffic accidents due to drug and alcohol abuse
Case Scenario
Hamid & Hassan
Eustress
Integrated model of health care
Dynamic function between:
1. Biological
2. Cognitive
3. Behavioral
4. Sociocultural
5. Environmental
Allostasis & Homeostasis
Negative feedback loops (homeostasis)
Predicting and adopting (allostasis)
Stress is considered necessary
Distress (earliest unpleased state)
Sickness ( feeling of being sick)
Sick role (pretending to be sick)
Illness (when society accept that you are ill)
(diagnosis on the base of symptoms)
Stress performance curve
Public health care model
Treatment at primary care level
Prevention
Promotion of health
Basic health units
Rural health centers
Health tips/advertisements
Non-pharmacological Interventions
Enhance patient satisfaction
Improve adherence to treatment (compliance)
Strengthen patient doctor trust bond
1. Communication skills:
It is important to know patient’s language, avoid medical jargon
Jargon vs lingo
Effective communication tools
1. Attending and listening
2. Active listening (linguistic/paralinguistic aspects, non-verbal cues, respect
pauses)
3. Verbal techniques (questions, open ended, close ended, leading, funneling,
paraphrasing, selective reflection, empathy building, checking for
understanding)
Factors that obstruct communications
Lack of exclusivity
Preoccupied health professional
Uncomfortable seating
Lack of attention
Offensive remarks/ judgements
Frequent interruptions
Selective listening
Day dreaming/dosing off
2. Counselling
Technique aims to help people help themselves by the development of
therapeutic relationship between the counsellor and the person seeking counsel.
The process aims at helping a person achieve a greater depth of understanding
and clarification of the problem. This will also mobilizes the personal coping
abilities.
It is not casual or ordinary opinion of another person.
It is a limited supportive activity aimed at developing a person’s ability to decide
upon and initiate a constructive change.
Scenarios in which counselling skills can be used:
Breaking bad news
Resolving professional conflicts
A counselling session aims to:
Establish a relationship of mutual trust and care (person feels secure and express)
Gives chance to seek clarification
Provides opportunity to express feelings/emotions
Provide reassurance (action of removing doubts/fears)
Achieve a deeper and clearer understanding of health related issues based on
evidence.
Identify various choices along sides pros and cons via discussion.
Help a person to make a decision suitable for him/her.
Seek support of the counsellor.
Mobilize resources required to implement the solution.
Learn the skills to cope with the issue.
Traits of a counsellor:
Unconditional positive regard (non-judgmental)
Empathic understanding
Warmth and consideration (open minded)
Clarity
Here and now thinking (to the point)
Counselling Don’ts:
Do not use “why” or “should”
Do not blame the patient
Do not compare the experiences of the patient with your own
Do not invalidate the patient’s feelings
Misconceptions about counselling:
Does not involve giving direct advices
Does not solve people’s problem for them
Does nor challenge patient’s feelings and perceptions
Does not impose counsellor’s own views
Does not make people less emotional
Does not work to fulfil counsellor’s need to make people feel better
Psychological reactions in Doctor-Patient relationship
Primary expectations of the patients is empathy, acceptance, and non-judgment
Patient also expect their doctor to be their active partner in care
In Pakistan a doctor is always considered a best person who can take all decisions
on your behalf
This can leads to feelings of sympathy, over-indentification with patients,
isolation or distancing from the patient
Both reactions can make relationship complicated or turn them towards
unprofessionalism
Different social & psychological reactions are:
Social bonding
Dependence
Transference
Counter-transference
Resistance
Physician burn-out
All these reactions can occur in patient as well as in doctor without
consciousness!
Social bonding
Pakistan’s mix culture
Islamic and Arabic culture
Resemblance of modern doctor with British raj
Political affiliations and VIP culture
All of these undermine professionalism and medical ethics
Befriending with patients on social media (Good Morning texts :D)
Treatment become less therapeutic and more social!
That can lead to transference and counter trancefrence
Dependence
Doctors are asked to take difficult private decisions of the patients
This can lead to counter productive results
A dependent patient may cost more and can waste time and energy of the doctor
Then they may translate their dependence in anger towards the healthcare
professional
A good doctor can detect this reaction and can refer this to another health care
professional
Transference
Patient can link their feelings and associations towards the doctor with a
significate figure of their own’s life
They can demand more time of their favorite doctor and even demand their
personal numbers(especially nurses)
Transference can be negative of positive
Patient can show rudeness or anger towards a specific doctor without any
obvious reaseons
Counter transference
Doctors feelings or extra care towards patients as they remind him/her of their
loved one! (stoke patient who resembles doctors father)
Can be negative or positive
Can jeopardies professional duties
Resistance
Denial
Displacement
Doctor’s burnout
Depression
Frequent job changes
Outbursts
Drug use
Smoking
Alcohol