Motivation
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Motivation
The inner drive that
directs a person’s
behavior toward
goals.
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Motivation
It is a positive
force which will
lead you to attain
a goal.
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Who Is
A Motivated
Employee?
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The Motivation Process
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Need
More money for
unexpected medical expenses
Goal-directed behavior
Ask for a raise
Work harder to gain a promotion
Look for a higher-paying job
Steal
Need Satisfaction
More money 11
So…..
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A state of mind,
desire, energy or
interest that
translates into
action.
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Forcesacting on/within person that
cause specific, goal-directed behavior
Work motivation productivity
Management’s job is to channel
employee energy to achieve
organizational goals
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Core Phases of
the Motivational
Process
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1. Employee 2. Employee 3. Employee
Searches for Selects Goal-
Identifies Ways to Satisfy Directed
Needs These Needs Behavior
5. Employee
6. Employee Receives Either 4. Employee
Reassesses Need Rewards or Performs
Deficiencies Punishments
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What
“energizes”
us?
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Unsatisfied needs =
deficiencies that a person
experiences at any given
time
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“Energizers” – create tensions
feelings of unrest make
effort to reduce tensions
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Goal – directed efforts –
provide focus for energy
release
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INCENTIVES
NEEDS BEHAVIOUR AND GOALS
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Direction
Intensity Persistence
Prentice Hall, 2001 Chapter 6 22
Motivation is the process that accounts for an individual’s
intensity, direction, and persistence of effort toward the
attainment of a goal.
Intensity is concerned with how hard a person tries. This is the
element most of us focus on when we discuss the topic of
motivation.
However, unless effort is channeled in a direction that benefits
the organization, high intensity is no guarantee of favorable
job-performance outcomes. Quality of effort, therefore, is just
as important as intensity of effort.
Finally, persistence (how long a person can maintain effort) is
important. A motivated person stays with a task long enough to
achieve his or her goal. 23
Determinants of Job
Performance
Willingness
to perform
Job performance
Capacity to Opportunity
perform to perform
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Performance Formula
Performance = f (ability X motivation X opportunity)
Ability = individual’s knowledge, skills, and ability to
accomplish task
Motivation = level of individual energy for the task
Opportunity = right performance opportunity
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Why Do We Care?
Ability
PERFORMANCE
Motivation Opportunity
Performance =
f (Ability, Motivation, Opportunity)
Enough for
today. . .
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