CONSUMER
WELFARE AND
PROTECTION
Hanarie Gumpad. Dugyangan
A) Give the rights of consumers
embodied in RA No. 7394
B) Enumerate the consumer
LEARNING OBJECTIVES: protection agencies and
organizations
C) Appreciate the importance of
knowing and exercising
consumers’ rights
QUESTIONS TO PONDER
1.Have you ever experienced buying something and got
scammed?
2.What was your feeling or reaction when you learned you
were scammed?
3.Is it important for us to know our rights as a consumer?
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CONSUMER
WELFARE AND
PROTECTION
Hanarie Gumpad. Dugyangan
REPUBLIC ACT NO. 7394
– CONSUMER ACT OF THE
PHILIPPINES
It is designed to prevent
business that engages in fraud
or specified unfair practices.
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8 CONSUMERS RIGHTS
1.RIGHT TO BASIC NEEDS
2.RIGHT TO SAFETY
3.RIGHT TO INFORMATION
4.RIGHT TO CHOOSE
5.RIGHT TO PRESENTATION
6.RIGHT TO REDRESS
7.RIGHT TO CONSUMER EDUCATION
8.RIGHT TO A HEALTHY ENVIRONMENT
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1. RIGHT TO BASIC NEEDS
Guarantees survival,
adequate food, clothing,
shelter, health, education,
and sanitation.
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2. RIGHT TO SAFETY
Guarantees protection to the
consumers against the marketing of
goods or the provision of services
that are hazardous to health and
life.
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3. RIGHT TO INFORMATION
Protects consumers against
dishonest advertising and gives
them right to be given information
needed to make an informed choice.
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4. RIGHT TO CHOOSE
Gives consumers the right to
choose among various products
at competitive prices with an
assurance of satisfactory quality.
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5. RIGHT TO PRESENTATION
Gives the consumers the right
to express their interests in the
making and execution of
government policies.
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6. RIGHT TO REDRESS
Give the consumers the right to
be compensated for
misrepresentation, shoddy
goods, or unsatisfactory services.
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7. RIGHT TO CONSUMER EDUCATION
Right to acquire the knowledge
and skills necessary to be
informed consumers.
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8. RIGHT TO A HEALTHY ENVIRONMENT
Right to live and work in an
environment that is not
dangerous and which permits
a life of dignity and well-being.
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CONSUMER PROTECTION AGENCIES AND
ORGANIZATIONS
Agency/ Logo Role
agencies
1. Department
of Health Ensure safety.
2. Department Consumers
of Education education and
information.
CONSUMER PROTECTION AGENCIES AND
ORGANIZATIONS
Agency/ Logo Role
agencies
3. Department Quality and Safety,
of Agriculture agricultural
products.
4. Department Service warranty,
of Trade and product quality
Industry and safety, price
tag.
CONSUMER PROTECTION AGENCIES AND
ORGANIZATIONS
Agency/ Logo Role
agencies
5. Bangko
Sentral ng
Pilipinas
6. Local
governments
LET’S RECALL EVERYTHING!
CONSUMER
1.RIGHT TO BASIC NEEDS RIGHTS
2.RIGHT TO SAFETY
3.RIGHT TO INFORMATION
4.RIGHT TO CHOOSE
5.RIGHT TO PRESENTATION
6.RIGHT TO REDRESS
7.RIGHT TO CONSUMER EDUCATION
8.RIGHT TO A HEALTHY ENVIRONMENT
LET’S RECALL EVERYTHING!
Consumer Protection Agencies
1. Department of Health
2. Department of Education
3. Department of Agriculture
4. Department of Trade and Industry
5. Bangko Sentral ng Pilipinas
6. Local Governments
THANK YOU !
HANARIE GUMPAD. DUGYANGAN
Read the following statement and identify the consumer’s right being
referred to: (2 points each)
1. The products have labels that contain the proper information,
precautions or warning signs.
2. The products are available to consumers at affordable prices and of
good quality.
3. There is an inclusion of consumer education in the school curriculum
from elementary to secondary levels.
4. The provision and monitoring goods or services are not hazardous to
health and life.
5. There is a constant monitoring of the waste disposal practices of
factories to check if there is a violation of the laws on environmental
protection.
6. The Adalia company sent a replacement of the broken
tiles ordered by Mr. Reyes.
7. The government ensures that there are enough supply
of rice after the typhoon.
8.The grade 10 was given the freedom to pick whatever
they like to buy from the vendors.
9. The local government made an inspection to the
different butchering and slaughter house in the city.
10. Jadon’s chili paste has a label with product name,
ingredients and precautions written on it.
