BUSINESS STUDIES

PROJECT

FROM:-PARAM DESAI
TH
 TOPIC OF THE PROJECT

• Make a comparative study of any two E-Businesses in terms of their Nature, Size,
Products and Services offered, Functioning and Policies.
 ACKNOWLEDGMENT

• I would like to express my special thanks of gratitude to my business studies teachers, to the HOD of commerce
department, Sneha Mitesh Kothari who gave me the golden opportunity to do this wonderful project on the
topic(Two E-business and it's products and services), which also helped me in doing a lot of Research and I came
to know about so many new things I am really thankful to them.Secondly I would also like to thank my parents and
friends who helped me a lot in finalizing this project within the limited time frame.
 INTRODUCTION

• E-business (electronic business) is the conduct of online business processes on the web, internet, extranet or a combination thereof. These
customer-, internal- and management-focused business processes include buying and selling goods and services, servicing customers,
processing payments, managing production and supply chains, collaborating with business partners, sharing information, running automated
employee services and recruiting employees.
• E-business is similar to e-commerce but encompasses much more than online purchasing transactions. Functions and services range from
the development of intranets and extranets to the provision of e-services over the internet by application service providers. Enterprises
conduct e-business to buy parts and supplies from other companies, collaborate on sales promotions and conduct joint research.
• Corporations are continuously rethinking and reshaping their business models influenced by advanced technologies, hybrid workforces,
heightened customer expectations and, specifically, the internet's availability, reach and ever-changing capabilities. The growth of e-business
in recent decades has given rise to new business requirements. Consumers expect organizations to provide self-service options to conduct
transactions, personalized experiences, and speedy, secure interactions. New regulatory laws and best practices for keeping electronic data
secure have been established. Companies have adopted stringent security protocols and tools, including encryption, digital certificates and
multi-factor authentication, to protect against hackers, fraud and theft.
• Cybersecurity has become ingrained in e-business with deployments of endpoint device security and advance detection and response
capabilities. Security is built into browsers, and digital certificates are now available for individuals and companies from various vendors
providing cybersecurity tools and technologies. Even though securing business transactions on the web remains a pressing issue for
consumers and enterprises, e-business continues to grow at a healthy pace.
 CONTINUE……

• IBM was one of the first companies to use the term e-business in October 1997, when it launched a
thematic campaign to address the confusion many consumers had about internet-based businesses. The
company spent approximately $500 million on an advertising and marketing campaign to show the
value of the e-business model and to demonstrate that IBM had the "talent, the services and the products
to help customers capture the benefits of this new way of doing business," according to the company's
website. By 2000, IBM's e-business revenue had grown to more than $88 billion from $64 billion in
1994, and net income had nearly tripled.
 NATURE OF E-BUSINESS

• Ubiquity:-One of the main characteristics of e-business is ubiquity. Since e-business is based on the internet it can
be accessed from anywhere at any time. E-business can not be stopped by physical space people having an internet
connection can easily reach the company’s websites and online stores from any corner of the world.
• 24×7 Service Availability:-In e-business/commerce the service is available 24 hours and 7 days a week and it
never stops. It is not like traditional commerce where the stores or shops are only open for a limited time.
Customers can enjoy e-business services at any time such as viewing goods & services, interacting with sellers,
placing orders, making payments, and so on which are not possible in physical shops
• Easy To Set Up:-E-business is easy to set up – to start an e-business there is no need for physical space you just
need a laptop or smartphone and an internet connection. Being at the home, office, or any place you can easily start
an electronic business and is also cheaper than a traditional business.
 CONTINUE……

• Easy To Set Up:-E-business is easy to set up – to start an e-business there is no need for physical space you just
need a laptop or smartphone and an internet connection. Being at the home, office, or any place you can easily start
an electronic business and is also cheaper than a traditional business.
• Global Reach:-The reach of technology is boundary-less, and it reaches across national boundaries around the
globe. A firm launching its e-commerce website can easily be accessible to the rest of the world’s customers. With
e-business solutions, a company’s customers are equal to the total population of the world.
• Richness:-E-business has richness over traditional commerce. The e-business communication channels are very
rich. The content of messages provided by e-business such as text, video, photo, messaging, sounds, links, etc.
available for customers to know more about the goods and services they want to buy.
 CONTINUE…..

• No Geographical Boundaries:-The traditional business is located at some specific location and its reach is also
limited. But e-business has no geographical boundaries it can easily reach around the globe from the one even a
very small corner of the globe.
• No Personal Touch:-There is no personal touch in e-business and e-commerce. Buyers and sellers can interact
using telecommunications networks, discuss business deals, and complete the deals.
 IMPORTANCE OF E-BUSINESS

• Convenience & Easiness: or many people in the world, e-Commerce becomes one of the preferred ways of shopping as
they enjoy their online because of its easiness and convenience. They are allowed to buy products or services from their
home at any time of day or night.
• The best thing about it is buying options that are quick, convenient and user-friendly with the ability to transfer funds
online. Because of its convenience,consumers can save their lots of time as well as money by searching theirproducts
easily and making purchasing online.
• Offer Product Datasheets: Consumers can also get description and details from an online product catalog. For your
customers, it is very much important to get information about the product no matter whether the time of day and day of
the week. Through information, your customers and prospects are making decision to purchase your products or not.
• Attract New Customers with Search Engine Visibility: As we all know that physical retail is run by branding and
relationships. But, online retail is also driving by traffic that comes from search engines. For customers, it is not very so
common to follow a link in the search engine results and land up on an ecommerce website that they never heard of.
 CONTINUE…

• Decreasing cost of inventory Management: With e-commerce business, the suppliers can decrease the cost of
managing their inventory of goods that they can automate the inventory management using web-based
management system. Indirectly, they can save their operational costs.
• Stay open 24*7/365:One of the most important benefits that ecommerce merchants can enjoy is store timings are
now 24/7/365 as they can run e- commerce websites all the time. By this way, they can increase their sales by
boosting their number of orders. However, it is also beneficial for customers as they can purchase products
whenever they want no matter whether it is early morning or mid-night.
 TYPES OF E-BUSINESS

• Business-to-Business (B2B):-Business-to-Business (B2B) e-commerce encompasses all electronic transactions of goods

or services conducted ​between companies. Producers and traditional commerce wholesalers typically operate with this
type of electronic commerce.
• Business-to-Consumer (B2C)The Business-to-Consumer type of e-commerce is distinguished by the establishment of
electronic business relationships between businesses and final consumers. It corresponds to the retail section of e-
commerce, where traditional retail trade normally operates.
• These types of relationships can be easier and more dynamic, but also more sporadic or discontinued. This type of
commerce has developed greatly, due to the advent of the web, and there are already many virtual stores and malls on
the Internet, which sell all kinds of consumer goods, such as computers, software, books, shoes, cars, food, financial
products, digital publications, etc.
• When compared to buying retail in traditional commerce, the consumer usually has more information available in terms
of informative content and there is also a widespread idea that you’ll be buying cheaper, without jeopardizing an equally
personalized customer service, as well as ensuring quick processing and delivery of your order.
 CONTINUE….

Consumer-to-Consumer (C2C):-Consumer-to-Consumer (C2C) type e-commerce encompasses all

electronic transactions of goods or services conducted ​between consumers. Generally, these transactions
are conducted through a third party, which provides the online platform where the transactions are
actually carried out.
 AMAZON (COMPANY)
Amazon.com, Inc is an American multinational technology company focusing
on e-commerce, cloud computing, online advertising, digital streaming, and
artificial intelligence. It has been often referred to as "one of the most
influential economic and cultural forces in the world", and is often regarded as
one of the world's most valuable brands.It is considered as one of the Big Five
American technology companies, alongside Alphabet (parent company of
Google), Apple, Meta (formerly Facebook Inc.) and Microsoft.
Amazon was founded by Jeff Bezos from his garage in Bellevue,
Washington,[7] on July 5, 1994. Initially an online marketplace for books,
it has expanded into a multitude of product categories, a strategy that
 PRODUCT AND SERVICES OFFERED BY AMAZON

• Amazon store:-Teams around the world invent on behalf of our customers every day to meet their desire for lower
prices, better selection, and convenient services. One way we guarantee a wide selection of products is through the
1.7 million small and medium businesses around the world selling on Amazon.com and offering more options for
customers.
• Devices and Services:-Every day, we invent on behalf of our customers, partners, and communities. Our vision is
ambient intelligence, which uses artificial intelligence (AI) to weave together devices and services in a way that
offers more value than any one product could on its own—at home or on the go. Our customers inspire us, and
they’ve been at the heart of how we invent and evolve our products.
• Amazon Web Services:-Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted
cloud, with more than 200 fully featured services available from data centers globally. Millions of customers—
including the fastest-growing startups, largest enterprises, and leading government agencies—are using AWS to
lower costs, increase security, become more agile, and innovate faster.
 CONTINUE….

• Delivery and Logistics:-Our Operations and award-winning Customer Service teams are at the heart of Amazon’s
mission to be Earth’s most customer-centric company. Together, we create, we build, and we take ownership for
what we do—whether we’re developing new technology in-house, launching an Amazon fulfillment center, or
delighting our customers by delivering packages directly to them. We’re constantly creating the ideas, services, and
products that make life easier for millions of customers.
• Entertainment:-We create and provide access to world-class entertainment through Amazon Originals, Prime
Video, Audible, Amazon Games, Twitch, Amazon Music, Prime Gaming, and more. Amazon’s digital
entertainment products enable customers to access the latest apps and games, stream or download movies, TV
shows, and music, and gives customers the ability to access their own files anywhere in the world.
 MAKE MY TRIP

• MakeMyTrip Limited is an Indian online travel company founded in 2000.Headquartered

in Gurugram, Haryana, the company provides online travel services including flight
tickets, domestic and international holiday packages, hotel reservations, and rail and bus
tickets. As of 31 March 2018, they have 14 company- owned travel stores in 14 cities,
over 30 franchisee-owned travel stores in 28 cities, and counters in four major airports in
India. MakeMyTrip has offices in New York, Singapore, Kuala Lumpur, Phuket,
Bangkok, and Dubai
PRODUCT AND SERVICES OFFERED BY MAKE
MY TRIP
• MakeMyTrip offers places to stay, villas and apartments, rail and bus tickets, cab
service, and hotel booking services on its portal. In 2012, MakeMyTrip launched
travel mobile applications for Windows Phone, iPhone, Android, and Blackberry
devices. MakeMyTrip route planner provides all the basic required information on
more than 10 lakh (1 million) routes in India. MakeMyTrip also offer metro train
tickets for Hyderabad Metro. The Organization has also undertaken certain steps
to make travelling stress-free, appropriate and pliable.
 COMPARISION BETWEEN TWO E-BUSINESS

Basis of comparision Amazon Make my trip

About Amazon.com, Inc is an American MakeMyTrip.com is an online travel

multinational technology company company providing holiday packages,
focusing on e-commerce, travel guides, and booking services for
cloud computing, online advertising, flights, hotels and buses.
digital streaming, and
artificial intelligence.
Headquarters Seattle, Washington and Gurugram, Haryana, India
Arlington, Virginia
, U.S.

Information Amazon.com,operates as a online MakeMyTrip (India) Pvt., Ltd. operates

marketplace,cloud computing,digital as an online travel company in India. It
streaming etc. provides booking services for flights,
hotels, and buses; and holiday
 CONCLUSION

In general, today's businesses must always strive to create the next best thing that consumers will want because
consumers continue to desire their products, services etc. to continuously be better, faster, and cheaper. In this world
of new technology, businesses need to accommodate to the new types of consumer needs and trends because it will
prove to be vital to their business' success and survival. E-commerce is continuously progressing and is becoming
more and more important to businesses as technology continues to advance and is something that should be taken
advantage of and implemented.From the inception of the Internet and e-commerce, the possibilities have become
endless for both businesses and consumers. Creating more opportunities for profit and advancements for businesses,
while creating more options for consumers. However, just like anything else, e-commerce has its disadvantages
including consumer uncertainties, but nothing that can not be resolved or avoided by good decision-making and
business practices.There are several factors and variables that need to be considered and decided upon when starting
an e-commerce business. Some of these include: types of e-commerce, marketing strategies, and countless more. If
the correct methods and practices are followed, a business will prosper in an e-commerce setting with much success
and profitability.
 BIBLIOGRAPHY

• www.google.com
• www.Wikipedia.com
• www.amazon.com