DR HARI SINGH GAUR SAGAR UNIVERSITY

SAGAR(MP)

DEPARTMENT OF BUSINESS MANAGEMENT

BBA HONS. 4th SEMESTER 2nd MID ASSIGNMENT
SUBJECT: ORGANISATIONAL BEHAVIOR(BUM-CC-411)

SUBMITTED TO:
SUBMITTED BY:
COURSE COORDINATOR
SRISHTI KHARE (Y21180546)
MR. BHUPENDRA KSHATRYA SIR
SHREYANSH SONI(Y21180542)
SIGN:
SAURABH MISHRA(Y21180537)
AYUSHI SINGH(Y21180512)
 Work-related stress
• Work-related stress is the response people may have when presented
with work demands and pressures that are not matched to their
knowledge and abilities and which challenge their ability to cope.

• Stress occurs in a wide range of work circumstances but is often made

worse when employees feel they have little support from supervisors
and colleagues, as well as little control over work processes. There is
often confusion between pressure or challenge and stress, and
sometimes this is used to excuse bad management practice.

• Working hard should not be confused with overworking at the expense

of physical health.
 Types of Stress

1. Eustress: This is a positive form of stress, which prepares your mind and body for the imminent challenges that it has

perceived. Eustress is a natural physical reaction by your body which increases blood flow to your muscles, resulting in a

higher heart rate. Athletes before a competition or perhaps a manager before a major presentation would do well with

eustress, allowing them to derive the inspiration and strength that is needed.

2. Distress: We are familiar with this word, and know that it is a negative form of stress. This occurs when the mind and

body is unable to cope with changes, and usually occurs when there are deviations from the norm. They can be

categorized into acute stress and chronic stress. Acute stress is intense, but does not last for long. On the other hand,

chronic stress persists over a long period of time. Trigger events for distress can be a change in job scope or routine that

the person is unable to handle or cope with.

3.Hyper stress: This is another form of negative stress that occurs when the individual is unable to cope with the

workload. Examples include highly stressful jobs, which require longer working hours than the individual can handle. If

you suspect that you are suffering from hyper stress, you are likely to have sudden emotional breakdowns over

insignificant issues, the proverbial straws that broke the camel’s back. It is important for you to recognize that your body

needs a break, or you may end up with severe and chronic physical and psychological reactions.

4.Hypo Stress: Lastly, hypo stress occurs when a person has nothing to do with his time and feels constantly bored and

unmotivated. This is due to an insufficient amount of stress; hence some stress is inevitable and helpful to us. Companies

should avoid having workers who experience hypo stress as this will cause productivity and mindfulness to fall. If the job

scope is boring and repetitive, it would be a good idea to implement some form of job rotation so that there is always

something new to learn.

 Causes of Work Stress
• Being unhappy in your job

• Having a heavy workload or too much responsibility

• Working long hours

• Having poor management, unclear expectations of your

work, or no say in the decision-making process

• Working under dangerous conditions

• Being insecure about your chance for advancement or

risk of termination

• Having to give speeches in front of colleagues

• Facing discrimination or harassment at work, especially

if your company isn't supportive
 Effects of Stress on Employee
Performance
• Decreased organizational performance

• Decreased employee overall performance

• High error rate

• Poor quality of work

• High staff turnover

• Absenteeism
 Stress Management
• Stress management is defined as the tools, strategies, or
techniques that reduce stress and reduce the negative impacts
stress has on your mental or physical well-being. A variety of
techniques can be used to manage stress. These include mental,
emotional, and behavioral strategies. When stress management is
used regularly and in response to stressful life events, we can
optimize our well-being.

• Effective stress management helps you break the hold stress has
on your life, so you can be happier, and more productive. The
ultimate goal is a balanced life, with time for work, family,
relaxations, and fun and the resilience to hold up under pressure
 Strategies for Managing Stress
1. Start With Your Organization’s Leadership Structure
As part of your organization’s leadership, you must continuously work to monitor employee stress levels and address any
harmful emotional states.

• Your leadership and managerial teams can control stress in the workplace by:

• Regularly communicating in a transparent manner to all employees about job performance, job responsibilities,
company health, company goals and reiterating the company vision.

• When employees feel reassured, know how their efforts fit into the big picture, have a sense of control over their work
duties, and understand how the company is doing and what the short- and long-term goals are, work takes on a higher
meaning and stress levels are reduced.
•Expressing gratitude for your workforce in a very genuine manner on a consistent basis. It’s important this effort is not
forced, or it will come off as inauthentic. Your employees are what make your business tick, so be sure they know how
irreplaceable they are by praising deserving individuals and recognizing specific contributions and accomplishments
•Showing your employees how to decompress and turn off work. Don’t email employees on off hours, don’t request
deadlines that require employees to work in the evenings or on weekends, discuss how you spend down time to show
employees what a healthy work-life balance looks like, and so on.

2. Implement a System of Checks and Balances When Delegating Work and Assigning
Tasks
•There could be a rotational shift where employees alternate high- and low-stress
•You can involve employees in the decision-making process on how tasks are assigned, how they’re performed, and when
deadlines are set.
•Mangers can start providing more resources, supplies and time needed to perform certain tasks, giving employees a jump-
start on projects and assignments.
3. Offer a Flexible Work Environment
• An inexpensive and wildly successful option to help employees reduce stress in the workplace is to offer flextime. Today’s
workforce has certainly evolved from the very standard and restrictive 9-to-5. Most professionals today thrive on
flexibility and the power to get work done when and where they feel most creative and productive.

• Your flextime plan can even include a “no-work time period,” when employees don’t have to feel obligated to answer
calls or emails.

• Additionally, since flextime is highly sought after by many professionals, your organization will benefit from a boost in
attracting and retaining top talent.

4. Establish Different Work Spaces in the Office

• In conjunction with flextime, transforming the office to include spaces where employees can go to work or relax – when
they need a break from their desk – can aid in reducing stress in the workplace.

• For individuals who need an extra quiet place to think or meditate, consider developing a quiet space in your office.
• For individuals who just need to take a few minutes to unplug and perhaps catch up with a colleague, consider creating a comfortable
relaxation space.

5. Introduce an Employee Wellness Program

• The heart of every stress management technique you and your company utilize must be rooted in employee self-care.

• When stress presents itself, it doesn’t just affect an employee’s work and productivity, it affects their entire being. They take it home
with them, it mixes with personal issues, and they bring an increasingly larger load of stress back to work every day. Unmanaged
stress can be a vicious cycle.

• To help employees manage stress in the workplace – and subsequently maintain a healthy well-being and good quality of life – the
best approach is holistic.

• Through an employee wellness program, your employees can address their diet, exercise habits, mental health, personal relationships,
finances, and more.

• A wellness program that is personalized to meet the unique needs of your workforce can provide training and continuing education
opportunities, make programs or tools available to help your employees relieve stress, and even encourage support for each other in a
team atmosphere.
THANK YOU