Part 1
Introduction
Introduction to Human Resource
Management
Topics to be covered......
• What is HRM and how it relates to the
management process?
• Why HRM is important for to all managers.
• Human resources responsibilities of line and
staff (HR) managers.
Human Resource Management at Work
• What Is Human Resource Management (HRM)?
– The process of acquiring, training, appraising, and
compensating employees, and of attending to their labor
relations, health and safety, and fairness concerns.
• Organization
– People with formally assigned roles who work together to
achieve the organization’s goals.
• Manager
– The person responsible for accomplishing the organization’s
goals, and who does so by managing the efforts of the
organization’s people.
Organization
People Structure
Purpose
Who is Manager?
• Managers
– The people responsible
for supervising the use
of an organization’s
resources to meet its
goals
1-5
What is Management?
The planning, organizing,
leading, and controlling of
human and other resources to
achieve organizational goals
effectively and efficiently
1-7
The Management Process
Planning
Controlling Organizing
Leading Staffing
Copyright © 2011 Pearson Education 1–8
What Managers Do?
• Functions Manager’s Perform
Planning
• Defining goals, establishing strategies to achieve goals,
developing plans to integrate and coordinate activities.
Organizing
• Arranging and structuring work to accomplish
organizational goals.
Leading
• Working with and through people to accomplish goals
Controlling
• Monitoring, comparing, and correcting work.
Exhibit 1–4Management Functions
1–10
Human Resource Management Processes
Acquisition
Fairness Training
Human Resource
Management
(HRM)
Health and Safety Appraisal
Labor Relations Compensation
Personnel Aspects of a Manager’s Job
• Conducting job analyses
• Planning labor needs and recruiting job candidates
• Selecting job candidates
• Orienting and training new employees
• Managing wages and salaries
• Providing incentives and benefits
• Appraising performance
• Communicating
• Training and developing managers
• Building employee commitment
Why HRM important to all managers ...
1. To Avoid Personnel Mistakes
• Hire the wrong person for the job
• Experience high turnover
• Have your people not doing their best
• Waste time with useless interviews
• Have your firm in court because of discriminatory actions
• Have your firm cited by OSHA for unsafe practices
• Have some employees think their salaries are unfair and inequitable
relative to others in the organization
• Allow a lack of training to undermine your department’s effectiveness
• Commit any unfair labor practices
2. Improve Profits and Performance
3. All managers are HR managers
4. Enterprenuers are also HR managers
Line and Staff Aspects of HRM
• Line Manager
– Is authorized (has line authority) to direct the
work of subordinates and is responsible for
accomplishing the organization’s tasks.
• Staff Manager
– Assists and advises line managers.
– Has functional authority to coordinate
personnel activities and enforce organization
policies.
Line Managers’ HRM Responsibilities
1. Placing the right person on the right job
2. Starting new employees in the organization (orientation)
3. Training employees for jobs that are new to them
4. Improving the job performance of each person
5. Gaining creative cooperation and developing smooth working
relationships
6. Interpreting the firm’s policies and procedures
7. Controlling labor costs
8. Developing the abilities of each person
9. Creating and maintaining department morale
10. Protecting employees’ health and physical condition
Human Resource Managers’ Duties
Functions of
HR Managers
Line Function Coordinative Staff Functions
Line Authority Function Staff Authority
Implied Authority Functional Authority Innovator/Advocacy
Copyright © 2011 Pearson Education 1–17
Line Function: The HR manager directs the
activities of the people in his/her own
department.
Coordinative Function: HR Manager also
coordinates personnel activities by ensuring
that line mangers are implementing the firm’s
HR policies and practices.
Staff Function: assists in hiring, training
evaluating, rewarding,promoting and firng
employees.
Human Resource Specialties
Recruiter
Labor relations
specialist EEO coordinator
Human Resource
Specialties
Training specialist Job analyst
Compensation
manager
Key terms
• Organization
• Manager
• Management process
• human resource manager
• Authority
• Line authority
• Staff authority
• Line manager
• Staff manager
• Functional authority
Assignment 1
• Explain all the key terms
• Write the above key terms on an assignment paper
