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Virtual Assistants: Borisov D.A. Ktmo1-8

The document discusses virtual assistants including their capabilities, popular examples, methodology, current state, and future. Virtual assistants can perform tasks, make calls/messages, and more. Popular ones are Alexa, Siri, Google Now and Cortana. They use speech to text, intent processing, and other techniques. Virtual assistants are currently on the peak of inflated expectations and will plateau in productivity in the next few years.

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Swathi haveri
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42 views

Virtual Assistants: Borisov D.A. Ktmo1-8

The document discusses virtual assistants including their capabilities, popular examples, methodology, current state, and future. Virtual assistants can perform tasks, make calls/messages, and more. Popular ones are Alexa, Siri, Google Now and Cortana. They use speech to text, intent processing, and other techniques. Virtual assistants are currently on the peak of inflated expectations and will plateau in productivity in the next few years.

Uploaded by

Swathi haveri
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Virtual Assistants

Borisov D.A.
KTmo1-8
Table of contents
1. Glossary
2. Technology in Brief
2.1. What Can Virtual Assistants Do
2.2. What Do People Ask of their Virtual Assistants
3. Methodology
3.1 Intent Processing
3.2 Forms of Queries
4. State of Virtual Assistants
4.1 Open Issues
5. Industry Leaders and Startups
6. Summary
1. Glossary

 Virtual Assistant – a software agent that can perform tasks or services for an individual.
 Smart Speakers – is wireless speaker and voice command device with an integrated
virtual assistant and hands-free activation by “hot words”.
 Voice-User Interface – interface that makes human interaction with computers possible
through a voice/speech platform in order to initiate an automated service or process.
 Natural Language Processing – a subfield of computer science, concerned with the
interactions between computers and human (natural) languages.
2. Technology in Brief

 Virtual Assistant – is a conversational, computer-generated character that simulates a


conversation to deliver voice- or text-based information to a user via a Web, kiosk or
mobile interface. (Gartner).
 Popular virtual assistants - Amazon Alexa, Apple's Siri, Google Now and Microsoft's
Cortana
2.1. What Can Virtual Assistants Do

 Add events to a calendar.


 Add items to to-do lists.
 Control smart home devices.
 Make and receive phone calls.
 Create text messages.
 Get directions.
 Hear news and weather reports.
 Find hotels or restaurants.
 Check flight status.
 Request songs.
2.2. What Do People Ask of their Virtual Assistants
3. Methodology

 Speech to Text  Text to Speech


3.1 Intent Processing

 Resolve

 Confirm

 Handle
3.2 Forms of Queries

 Prefixal (“Fitness Time, choose a workout for me!”)


 Infixal (“Set a Fitness Time workout for me, please!”).
 Suffixal (“Adjust some workout in Fitness Time”).
4. State of Virtual Assistants
Position at Gartner Hype Cycle:
4.1 Open Issues

 Handling Data – need some data storage and CPU


 Security - virtual assistants are always on, and listen to everything.
 Increasing Area of Using – healthcare, cars, etc.
5. Industry Leaders and Startups

Leaders Free Software


 Cortana  Lucida
 Google Now  Mycroft
 Alexa (Echo)  SEPIA
 Siri  Snips
6. Summary

 Virtual assistant – a software agent that can perform tasks or services for an individual.
 There are many virtual assistants around - Amazon Alexa, Apple's Siri, Google Now and
Microsoft's Cortana
 Virtual assistants are on Peak on Inflated Expectations on Gartner Hype Cycle, and will be
on Plateau of Productivity in 2 – 3 years in future.
Bibliography

 What Can I Help You With? Project Virtual Assistant: Designing a blueprint for the virtual
assistant of the future.
 Web-based environment for user generation of spoken dialog for virtual assistants.
 Voice-controlled virtual assistants for the older people with visual impairment.
 https://www.discovertec.com/blog/the-power-of-voice-activated-virtual-assistants
 http://iopscience.iop.org/article/10.1088/1757-899X/263/5/052022/pdf
 https://
www.cleveroad.com/blog/how-to-create-virtual-assistant-apps-like-siri-and-google-assista
nt
 https://
searchmobilecomputing.techtarget.com/opinion/How-virtual-assistant-technology-will-affe
ct-the-enterprise
Questions?
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