ICPS 2019

INTERNASIONAL CONFERENCE
ON SUSTAINABLE CITIES
30 JULY 2019

Public service innovation in

local government
(Case of Indonesia)
DR. ASMAN ABNUR

nnovations
 ICPS 2019
INTERNASIONAL CONFERENCE
ON SUSTAINABLE CITIES
30 JULY 2019

outline
Brief overview of the
concept of innovation
in public sector

Conclusions

Development public
service innovation in
Indonesia
 ICPS 2019
INTERNASIONAL CONFERENCE
Brief overview of the concept of innovation in public ON SUSTAINABLE CITIES
30 JULY 2019
sector

Definition of Innovation Principles of public sector innovation

The implementation of a new or significantly • Novelty:
improved product (good or service), or innovations introduce new approaches,
process, a new marketing method, or a new relative to the context where they are
organisational method in business practices, introduced
workplace organisation or external relations. • Implementation:
innovations must be implemented, not
just an idea
• Impact:
innovations aim to result in better public
results including efficiency, effectiveness,
and user or employee satisfaction

OECD Conference Centre, Paris - 2014

 ICPS 2019
INTERNASIONAL CONFERENCE
Brief overview of the concept of innovation in public ON SUSTAINABLE CITIES
30 JULY 2019
sector

Objective of innovation in public sector Motivation for innovation

• Reducing the cost of delivering public • Reward  career enhancement
services • Recognition  respect of achievement
• Increasing the quality of public service

INDIRECTLY BY IMPROVING PRIVATE

SECTOR PRODUCTIVITY THE PRIVATE
SECTOR

United Nations Economic Commission for Europe – Innovation in Public Sector, 2017
 ICPS 2019
INTERNASIONAL CONFERENCE
Brief overview of the concept of innovation in public ON SUSTAINABLE CITIES
30 JULY 2019
sector

Direct Innovation in Public Sector Indirect

All kind of innovations that undertake inside Innovations that focus on increasing private sector
government organization or government as a whole, economic growth and stimulating private sector
include: production of public goods and services. Usually this
• the creation of new governmental goods and kind of innovation is conducted through innovative
services, rules/policy changes
• improvements in the quality of existing
governmental goods and services,
• increased efficiencies in the production of
government goods and services, and
• improved management of governmental
processes

United Nations Economic Commission for Europe – Innovation in Public Sector, 2017
 ICPS 2019
INTERNASIONAL CONFERENCE
Brief overview of the concept of innovation in public ON SUSTAINABLE CITIES
30 JULY 2019
sector

Factors that shape innovation in public sector

Capability to innovate Opportunity to innovate

Motivation to innovate

United Nations Economic Commission for Europe – Innovation in Public Sector, 2017
 ICPS 2019
INTERNASIONAL CONFERENCE
Development public service innovation in Indonesia ON SUSTAINABLE CITIES
30 JULY 2019

Fostering innovation public services

Enhancing innovation capacity of civil

Strategy service and government institutions
(including local governments)

Motivating the innovations

 ICPS 2019
INTERNASIONAL CONFERENCE
Development public service innovation in Indonesia ON SUSTAINABLE CITIES
30 JULY 2019

Fostering innovation public services

Government Policy on Innovation Public Sector

Law No. 23 Year 2014 regarding Local

Government

Government Regulation No. 38 Year 2017

regarding Local Innovation

Minister of Administrative Reform Decree No.

30 Year 2014 regarding Tge Guideline of Public
Service Innovation
 ICPS 2019
INTERNASIONAL CONFERENCE
Development public service innovation in Indonesia ON SUSTAINABLE CITIES
30 JULY 2019

Enhancing innovation capacity of civil service and government institutions

Enhancing innovation capacity in leadership

Enhancing innovation capacity in preservice
training:
training
• There are the level of managerial
• All civil service candidate has to attend
postions: Administrator, Junior Executive
preservice training before appointed as
Official, Middle Executive Official and
civil service
Senior Executive Official
• In this training, all participants have to
• All level civil service in managerial
do small scale innovation project
position have to attend leadership
training;
• In this training, all participants in all level
of training have to have innovation
project that impact to the change in
services
 ICPS 2019
INTERNASIONAL CONFERENCE
Development public service innovation in Indonesia ON SUSTAINABLE CITIES
30 JULY 2019

Motivating the innovations

Public Service Award Civil Service Award (ASN Award)

• Ministry of Administrative Reform conducts a • Ministry of Administrative Reform conducts a

public service innovation competition for Civil Service Award
awarding the innovation. • Awards are given to the civil service that their
• Competition has held from 2014 dedication, role model and innovation
• The selection process are very competitive done • Participants are not only proposed by their
by an independent team institution but also by society who got the
• Select 99 best ==> become Top 99 impact from their innovation
• Reward for civil service who innovate by giving • The selection process are very competitive done
recognition and carrier enhancement by independent team
• Reward for local government  incentive fund • Reward  monetary and carrier enhancement
for local government
 ICPS 2019
INTERNASIONAL CONFERENCE
Development public service innovation in Indonesia ON SUSTAINABLE CITIES
30 JULY 2019

Number of Public Service Innovation Competition

 ICPS 2019
INTERNASIONAL CONFERENCE
Development public service innovation in Indonesia ON SUSTAINABLE CITIES
30 JULY 2019
 ICPS 2019
INTERNASIONAL CONFERENCE
Conclusions ON SUSTAINABLE CITIES
30 JULY 2019

 The policy on public sector innovation is very Some Notes:

important for fostering innovation in public
service  Too many regulation that obstruct motivation
 The strong leadership is needed to support to innovate.
the innovation. The impact of strong  No succession pattern that ensure the
leadership will develop the motivation of civil continuity of innovation in local government
service to innovate.  No steady policy on reward and recognition
 There are some facts that strong leadership for innovation.
that support innovation has become
successful leader in local government.
 ICPS 2019
INTERNASIONAL CONFERENCE
ON SUSTAINABLE CITIES
30 JULY 2019

DR. H. ASMAN ABNUR