KUNAL
HOSPITAL
HOSPITAL INDUCTION
TRAINING
VISION, MISSION AND VALUES
-: VISION :-
We visualize ourselves to become India's best healthcare service
provider bringing international level healthcare facilities to the
forefront.
-: MISSION :-
We commit to bring the international standard of care and healthcare
services. We excel to effectuate & dedicate ourselves to achieve and
maintain our services for the welfare of humanity
-: VALUES :-
Our main focus is the well-being and happiness of our patients ,
understanding and taking care resulting in the best outcomes,
constant drive towards health education of the community. Highly
dedicated and trusted staff strive to always maintain the dignity and
integrity of patients and employees
DIRECTOR
DR. S. SHRIVASTAVA
MBBS, M.D.
ORGONOGRAM
ME REPORTING
AUTHORITY
AND
DEPARTMENTA
L BRIEF
FACILIT
GROUND
FLOOR
PHARMACY,
ACCOUNTS,
MEDICAL GAS
STATION,
HUMAN RESOURCE
DEPARTMENT,
QUALITY
DEPARTMENT,
BIO MEDICAL
DEPARTMENT
FIRST FLOOR
CASUALTY,
RECEPTION &
WAITING AREA,
OPD AREA,
LABORATORY,
SAMPLE
COLLECTION,
RADIOLOGY
BILLING
ADMINISTRATION
SECOND
FLOOR
OT COMPLEX,
RECOVERY,
CATH LAB,
PROCEDURE
ROOM,
CT SCAN,
CCU,
DOCTOR’S
ROOM
THIRD FLOOR
SEMI
PRIVATE,
PRIVATE
ROOM
TWIN
SHARING
ROOM,
DELUXE
ROOM
SUPER
DELUXE
ROOM
SERVICES
PROVIDED BY
THE HOSPITAL
FACILITIES & SCOPE OF
SERVICES IN THE HOSPITAL
GENERAL SURGERY,
• NEUROLOGY,
• EMERGENCY SERVICES,
GASTROENTEROLOGY,
• DIAEBETOLOGY,
ONCOLOGY,
• CHEST MEDICINE,
ONCOSURGEY,
• ENT,
ENDOSCOPY,
• OPHTHALMOLOGY,
CARDIOLOGY,
• ANESTHESIOLOGY,
CARDIO VASCULAR THORACIC SURGERY,
• UROLOGY,
GYNECOLOGY, • DERMATOLOGY,
NEPHROLOGY, • RADIOLOGY,
ANESTHETIST, • PATHOLOGY,
ORTHOPEDICS, • PHARMACY
CARDIAC
OUTSOURCED
SERVICES
CANTEEN, SECURITY, LAUNDRY, IT
SERVICES NOT
AVAILABLE
OBSTETRICS, NEONATOLOGY, TRANSPLANT SURGERY
RADIOTHERAPY,
PATIENTS RIGHTS
ACCESS TO CARE: NO PATIENT SHALL BE TO BE DENIED
ADMISSION DUE TO RACE, COLOR, RELIGION, ANCESTRY,
FINANCIAL CLASS OR NATIONAL ORIGIN.
RESPECT AND DIGNITY: RESPECT AND DIGNITY TO BE
PROVIDED FOR ANY SPIRITUAL, CULTURAL NEEDS OR ANY
SPECIAL REFERENCES AND PERSONAL DIGNITY ALSO TO BE
MAINTAINED IN ALL SETTINGS OF THE CARE.
PRIVACY: PATIENT PRIVACY TO BE RESPECTED AND
MAINTAINED IN ALL SETTINGS DURING ALL PROCEDURES,
EXAMINATION IN THE HEALTHCARE ORGANIZATIONS.
CONFIDENTIALITY: CONFIDENTIALITY TO BE
MAINTAINED OF ALL THE HEALTHCARE INFORMATION AND
RECORDS TO BE MAINTAINED ALL THE TIME DURING
DISCUSSION AND TREATMENT.
PERSONAL SAFETY AND SECURITY: PATIENTS' PERSONAL SAFETY AND SECURITY
TO BE MAINTAINED AND SPECIAL PRECAUTIONS TO BE MAINTAINED FOR THE
PATIENTS WITH SPECIAL NEEDS.
REFUSAL OF TREATMENT AND SECOND OPINION: DURING THE TREATMENT
PATIENT AND FAMILY TO BE PROVIDED WITH ALL THE INFORMATION AND
OPTIONS REGARDING TREATMENT TO MAKE AN INFORMED CHOICE
INCLUDING THE OPTIONS FOR REFUSAL.
(IN CASE OF REFUSAL OF TREATMENT CONSEQUENCES TO BE EXPLAINED)
RIGHT TO INFORMATION: PATIENT AND FAMILY HAS THE RIGHT TO GET
INFORMATION ON FOLLOWING :-
EXPECTED COST: HOSPITAL TARIFF AND EXPECTED COST FOR ALL THE
AVAILED SERVICES TO BE INFORMED TO THE PATIENTS AND FAMILY.
PLAN OF CARE, PROGRESS, EXPECTED RESULTS, COMPLICATIONS,
ALTERNATIVES AND INFORMATION ON OTHER HEALTHCARE NEEDS.
VOICE A COMPLAINT AND FEEDBACK: ALL THE PATIENTS SHALL BE
EDUCATED OR INFORMED ABOUT THE PROCESS OF HOW TO VOICE A
COMPLAINT.
EMPLOYEE RIGHTS
AND
RESPONSIBILITIES
Presented By
MR. BRAJESH RAVIKANT BHAISARE
HR MANAGER
EMPLOYEE RIGHTS
कर्मचारी के अधिकार
1. Right to have equal opportunities of employment &
promotion regardless of age, gender, caste, creed, and
economical status.
उम्र, लिंग, जाति, पंथ, और आर्थिक स्थिति के बावजूद रोजगार और पदोन्नति के समान अवसर होने का
अधिकार।
2. Right to get written employment agreement/contract.
लिखित रोजगार समझौते / अनुबंध पाने का अधिकार।
3. Right to have all training & orientation as per job
specification.
नौकरी विनिर्देश के अनुसार सभी प्रशिक्षण और अभिविन्यास का अधिकार।
4. Right to be treated with respect & dignity.
सम्मान और गरिमा के साथ व्यवहार का अधिकार।
5. Right to be paid as per the applicable rule & regulation.
लागू नियम और विनियमन के अनुसार भुगतान करने का अधिकार।
6. Rights to get leave as per hospital policy.
अस्पताल नीति के अनुसार छु ट्टी पाने के अधिकार।
7. Right to have grievance redressal.
शिकायत निवारण का अधिकार।
EMPLOYEE RESPONSIBILITIES
कर्मचारीयो के उत्तरदायित्व
1. To maintain proper discipline & professionalism.
उचित अनुशासन और व्यावसायिकता बनाए रखना |
2. To protect hospital property from loss & theft.
अस्पताल की संपत्ति को नुकसान और चोरी से बचाना।
3. To attend all learning and training program as
applicable.
लागू होने वाले सभी शिक्षण और प्रशिक्षण कार्यक्रम में भाग लेना ।
4. Respect patient privacy & confidentiality.
रोगी की गोपनीयता का सम्मान करना |
5. Wear id card once you enter in hospital premises.
अस्पताल परिसर में प्रवेश करने के बाद आईडी कार्ड पहनना ।
6. To inform HR department if any changes in your
personal data.
आपके व्यक्तिगत डेटा में यदि कोई बदलाव हुआ तो एचआर विभाग को सूचित करना ।
ATTENDANCE POLICY.
MANDATORY ON BIO-METRIC DAILY ATTENDANCE
SYSTEM
PUNCH - IN – OUT
ATTENDANCE CYCLE – 01st TO 30th .
SALARY CYCLE – 1st TO 30th OF THE MONTH.
Deductions
LATE COMING/EARLY GOING POLICY–
15 MIN UP TO (IN & OUT) NIL
MORE THAN 3 TIMES & UP TO 3 ½ Day Salary+ WARNING
TIMES FROM ACTUAL DUTY TIMING.
MORE THAN 6 TIMES & UP TO 9 1 DAY SALARY + SHOW CAUSE NOTICE
TIMES FROM ACTUAL DUTY TIMING.
EVERY 3 LATE OR EARLY PUNCH ½ Day Salary
DEDUCTION
S
FOR EG. IF DUTY TIME IS 9AM TO 6PM.
IN – 9.10,9.12,9.15/OUT- 5.45,5.50 – 3 TIMES NIL
IN – 9.05, 9.10, 9.12/OUT- 5.50,5.51 – ½ Day Salary
PERSONAL OUT PASS
MAXIMUM 1 HOURS – 1 OCCASION (3 times in month)
( IN EMERGENCIES ONLY, EXCEEDING THIS LIMIT DEDUCTION WILL BE
OF HALF DAY).
LEAVE POLICY
As per the Rules and Regulation
OVERTIME
POLICY
OVERTIME/EXTRA DUTY.
OVERTIME IS APPLICABLE TO THOSE EMPLOYEES WHOSE ARE BELOW THE
LEVEL OF EXECUTIVE ABOVE THE LEVEL OF EXECUTIVE ARE ELIGIBLE FOR
COMPENSATORY OFF.
OVERTIME FORM SHOULD BE SUBMIT TO HR/ PERSONNEL DEPT. WITH
DULY SIGNED BY CONCERN HOD ON OR BEFORE 24HRS FROM THE
OVERTIME DONE.
OVERTIME FORM WILL NOT BE ACCEPTED BY HR / PERSONNEL DEPT. AFTER
24HRS.
IF ANY EMPLOYEE DONE OVERTIME AND HAVING W-OFF / LEAVE ON NEXT
DAY THOSE EMPLOYEES SHOULD SUBMIT THE OVERTIME FORM
IMMEDIATE ON NEXT DAY WITHOUT FAIL.
NABH QUALITY
STANSARDS
PATIENT CENTERED ORGANISATION CENTERED
STANDARDS STANDARDS
1. Access, Assessment and 6. Continuous Quality
Continuity of Care (AAC). Improvement (CQI).
2. Care of Patients (COP). 7. Responsibility of
3. Management of Management (ROM)
Medication (MOM). 8. Facility Management and
4. Patient Rights and Safety (FMS).
Education (PRE). 9. Human Resource
5. Hospital Infection Management (HRM).
Control (HIC). 10. Information
Management System (IMS).
EMPLOYEE
SAFETY MEASURE
