Public Area Maintenance

Most Essential Learning Competencies

 1. Identify proper cleaning tools and their usage;
 2. Classify floors and identify the type of cleaning and maintenance for each
type of floor;
 3. Explain the 5S of Good Housekeeping;
 4. Point out the relevance of cleaning tools, materials, equipment and
supplies in housekeeping especially in your life;
 5. Accomplish the activities in this chapter.
Public Area Maintenance
 1. Scope of Public Area Maintenance
 2. Cleaning Equipment and Supplies
 3. Cleaning Tools
 4. Cleaning Standards
 5. Floor Care, Cleaning and Maintenance
Terminologies
 Upholstered - to put a covering, leather, etc. on (a piece
of furniture, such as a couch or chair.
 Squeegee- tools that have a blade of rubber attached to
a handle and that is used for spreading or wiping.
 Expedites - to cause (something) to happen faster.
 Brittle - easily broken or cracked.
 Supple - sort and able to bend or fold easily
 Eradicated -to remove (something) completely
 SCOPE OF PUBLIC AREA
MAINTENANCE
Public Areas - refers to all parts of a
building, hotel, resort, or any lodging
establishment which are for public
use. These include corridors,
hallways, grounds, reception area,
public comfort rooms, offices and
function areas where social events like
parties and seminars are held.
CLEANING EQUIPMENT AND
SUPPLIES
Good Housekeeping in public areas, be it a hotel or building requires very
thorough cleaning. For a thorough cleaning, the establishment must be
equipped with appropriate cleaning and sanitizing equipment, tools and
supplies as follows:
A. Floor Cleaning Equipment
CLEANING EQUIPMENT AND
SUPPLIES
A. Floor Cleaning Equipment
CLEANING EQUIPMENT AND
SUPPLIES
A. Floor Cleaning Equipment
CLEANING EQUIPMENT AND
SUPPLIES
B. Floor Cleaning Tools
CLEANING EQUIPMENT AND
SUPPLIES
B. Floor Cleaning Tools
CLEANING EQUIPMENT AND
SUPPLIES
B. Other Cleaning Tools and Materials
CLEANING EQUIPMENT AND
SUPPLIES
B. Other Cleaning Tools and Materials
CLEANING EQUIPMENT AND
SUPPLIES
B. Other Cleaning Tools and Materials
CLEANING EQUIPMENT AND
SUPPLIES
B. Other Cleaning Tools and Materials
CLEANING EQUIPMENT AND
SUPPLIES
B. Other Cleaning Tools and Materials
CLEANING EQUIPMENT AND
SUPPLIES
B. Other Cleaning Tools and Materials
CLEANING EQUIPMENT AND
SUPPLIES
B. Other Cleaning Tools and Materials
D. Cleaning Chemicals
 ✔Stripping Chemical – For stripping or removing embedded
dirt or wax.
 ✔ Sealing Chemical – To seal floors, cover holes and to
prepare the floor for floor finish.
 ✔ Emulsion Wax – This is a buffable wax used for resilient
floors like vinyl, linoleum, and rubber tile. It can also be used
for concrete floors and marble.
 ✔ Solvent Wax – This is a kerosene-based wax that is used for
wooden floors.
 ✔ Paste Wax – To be used for polishing stone floors, wood and
resilient floors.
 ✔ Carpet Shampoo – For shampooing carpet.
D. Cleaning Chemicals
 ✔ Carpet Stain Remover – Used to remove stains
or spots on carpets. See procedures for spot
removal.
 ✔ Buffing Solution – For buffing so that the gloss
of the floor will be maintained.
 ✔ Extracting Solution – Used along with the
extractor when extracting carpets.
 ✔ Degreaser – Use this chemical to remove
grease, oil, dirt, carbon, ink, mildews, soils and
waxes on floors.
E. Chemical for Cleaning Furniture,
Fixtures, Other Areas
 ✔ Wood Polish – To polish wood surface, leather
and imitation-leather surfaces. Spray it sparingly
and evenly on the surfaces.
 ✔ Disinfectants like Lysol, used with a Sprayer –
They are used to disinfect toilet bowls, urinals,
and sink other areas that are most vulnerable to
bacterial contamination. Dilution will depend on
the degree of disinfection. The average is one cup
of Lysol to 1 gallon of water.
E. Chemical for Cleaning Furniture,
Fixtures, Other Areas
 ✔ Pure Lysol may be applied to urinals and toilet
bowls since these areas already contain water.
Use a brush to clean and disinfect bowls and
urinals then rinse afterwards. For other surfaces,
apply with a cloth or mop, wipe the surfaces,
wipe with damp cloth or wet brush, then rinse
and dry.
 ✔ When using Lysol in an atomizer, apply the
chemical directly to the surface, wipe with a
damp cloth or wet brush, then rinse and dry.
E. Chemical for Cleaning Furniture,
Fixtures, Other Areas
 ✔ Metal Polish – To be used for polishing brush
copper and metal surfaces.
 ✔ Apply a small amount on a cleaning towel and
rub metal surfaces until the tarnish will disappear.
Rinse immediately and remove left-over polish
with hot water.
 ✔ Air Freshener – To be sprayed in the room in
order to remove foul odor in guestrooms, comfort
rooms or any area with foul odor. Use sparingly.
E. Chemical for Cleaning Furniture,
Fixtures, Other Areas
 ✔ Muriatic Acid – This strong chemical shall be
used only for removing cement or plastic remains
from the floor. It is not advisable in cleaning
toilet bowls since it is very strong and it can
damage the tiles.
 ✔ Never mix with any other chemical.
E. Chemical for Cleaning Furniture,
Fixtures, Other Areas
 ✔ Hands should not get into direct contact with
the acid as this can cause skin irritation. If the
remains are thick, leave the solution on the area
for a few minutes or longer. Then remove the
remains with a scraper or a hand brush. Repeat
the process until all cement or plasters are
removed. Rinse thoroughly with water since any
acid that remains on the surfaces may cause
damage.
E. Chemical for Cleaning Furniture,
Fixtures, Other Areas
 ✔ Lacquer or Paint Thinner – Use this to remove
lacquer or paint from hard surfaces. Apply with a
cleaning towel or scouring pad until the leftovers
are removed. Then pat dry and polish the surface.
Since the solution is highly concentrated, light
spraying is sufficient to be able to economize.
GENERAL RULES IN THE USE OF CLEANING EQUIPMENT

 1. Check electrical appliances and equipment before use.

Check if there are frayed wires, loose plug and
connections. Never use any appliances that are defective.
 2. Handle equipment with care and never bump them on
hard surfaces.
 3. Clean and store equipment in their custodial room
immediately after use.
 4. Empty dust bags of vacuum cleaners before they
overload and after use.
 5. Follow manufacturer's operating instructions.
GENERAL RULES IN THE USE OF CLEANING EQUIPMENT

 6. Schedule a regular check-up of equipment to prevent a

serious breakdown.
 7. To avoid electric shock or short circuit, do not expose
equipment to rain or water. Store them indoors to protect
them from getting wet. Electrical equipment should never
be used in wet surfaces.
CLEANING STANDARDS
CLEANING STANDARDS
CLEANING STANDARDS
FLOOR CARE, CLEANING AND MAINTENANCE
 Proper cleaning and maintenance of floors keeps them in good
condition because of improper cleaning.
 They also easily lose their glow and beauty. Frequent repair or
replacement may also be resorted to, resulting in bigger expenses
for the establishment.
 It is important to maintain not only the cleanliness but also the
condition of floors making sure they are not broken, torn or
damaged so as not to cause accidental cracks, splinters and other
problems that should be repaired as soon as possible.
 Loose or defective floor tiles should be replaced.
MARBLE MIXES
TERRAZZO GRANOLITHIC
CERAMIC TERRA COTTA
 CEMENTED OR PEBBLE WASHOUT
CONCRETE FLOOR
LINOLEUM VINYL
ASPHALT TILE RUBBER TILE
WOOD PARQUET CARPETED FLOOR
Floors Cleaning Process

STRIPPING SEALING FINISHING MAINTAINING

The 5 S’s of GOOD HOUSEKEEPING

 A very systematic and rational approach to housekeeping

maintenance especially for offices, homes and even for
hospitality establishments is the so-called “5 S’S”.
 It is a housekeeping program that originated from the
Japanese and has now become a popularized housekeeping
guide around the world.
 The objectives of the 5 S’s program are to:
The 5 S’s of GOOD HOUSEKEEPING

 ● keep order in a workplace, buildings, offices, other

establishments;
 ● reduce waste and save on costs;
 ● maximize work efficiency and productivity;
 ● prevent injuries, accidents and disease;
 ● protect the integrity of files and documents and
 ● prepare the ground for further improvement
The 5 S’s stands for 5 elements, namely;

 SEIRI...............................SORT
 SEITON...........................SYSTEMATIZE
 SEISO.............................SWEEP
 SEIKETSU..........................STANDARDIZE
 SHITSUKE.......................SELF-DISCIPLINE/
SUSTAIN

It is however important to add two more S’s that

is:
The 5 S’s stands for 5 elements, namely;
 (SEIRE) - SORT
This is the task of identifying available files and materials
and sorting out what is necessary and what needs to be
disposed of.
Good housekeeping requires all unnecessary papers,
materials and files to be removed from the work area to
decongest the premises, reduce waste, maximize
productivity and efficiency, create a pleasant work
environment and make the job more manageable.
Sorting practices:
1. Classify items whether necessary or unnecessary. Sort
contents of inside drawers, cabinets, lockers, rooms, other
areas: Segregate useful from non-useful items,
biodegradable or non-biodegradable) Stratify-sort-evaluate
what to dispose, what to file or transfer
2. Dispose the unnecessary and useless items; Use a red tag or
any tag to identify disposable items;
3. Recycle items when appropriate.
4. Establish policies on disposal
● Have different color coded tags- for disposal, for
transfer, to be recycled and sold;
● identify the files/ materials to be retained and up to
when;
● Segregate items that can be recycled or sold or
completely thrown out,
● Designate storage and disposal areas
5. Prevent accumulation of trash and unnecessary items;
practice the principles of clean as you go “CLAYGO”
6. Prepare a materials list specifying items disposed, stored and
where; Disposal can be done in either of the following ways:
● Sell to outside company
● Move to another section where the item is needed.
● Throw it away, or dispose of it as garbage.
The 5 S’s stands for 5 elements, namely;
 (SEITON)-SYSTEMATIZE
Systematizing means putting all necessary items in proper
order and in their proper place.
It entails the orderly and systematic arrangement of files,
documents and other materials within one’s work area.
For example: Filing cabinets are to be arranged according
to classification, like a box or shelf for contracts, another
one for invoices, etc.
 Systematizing Practices:
1. Classify and put together similar/related items in one folder or
shelf.
Example: folders may be classified and labeled by classification;
folder for incoming correspondence, folder for outgoing
correspondence, folder for various types of accounts. In a storage in
the house, have a separate shelf for food items and non food items and
label them.

2. Identify what materials, folder or file one would place every item.
3. Put frequently used items nearer or in more accessible locations.
 Systematizing Practices:
4. Alphabetically arrange files for easy retrieval and use.
5. Put files and documents back to their appropriate folders/ cabinets after use.
6. Inform those concerned where items are classified and kept.
7. Do not congest the area, ensure wider frontage along passages.
8. Store perishable goods in FIFO (First in, first out) retrieval when applicable.
9. Label items and their location systematically.
10. Make a list of things with their locations and put it on lockers/cabinets.
11. Label each drawer/cupboard/box to show what is kept inside.
The 5 S’s stands for 5 elements, namely;
 (SEISO)- SHINE
The word “Shine” relates to a condition of cleanliness.
This is made possible through regular cleaning, sweeping floors,
cleaning equipment, and shoveling out unused material or debris on a
daily basis.
The concept also emphasizes the prevention of dirt and dust
accumulation by making it a habit of cleaning and clearing away all
dusts and trash in one’s work area, sweeping floors, dusting furniture
and removing spots and stains, eliminating sources of bacterial
contamination, and most of all, practicing “clean as you go”, (meaning
outright disposal trash after working)
The 5 S’s stands for 5 elements, namely;
 (SEIKETSU)-STANDARDIZE
The element focuses on the discipline needed to make the 5’s
a habit.
It entails the set up of a system to ensure that a high standard
of good housekeeping is maintained.
The set up of a structure of work distribution and the
formulation of standards and procedures are all part of the
process of standardizing and maintaining order in the
workplace.
The 5 S’s stands for 5 elements, namely;
 (SHITSUKE)-SUSTAIN/ SELF DISCIPLINE
Sustaining the 5 S’s of good housekeeping means it is a way
of life, doing them daily as a matter of habit.
 SAFETY & SECURITY
SAFETY-ensuring the safety of employees in the workplace,
ensuring that confidential files and documents are protected from
theft and from the access to the public; and that employees and clients
are protected from safety and security hazards.
SECURITY- ensuring confidentiality, integrity, and availability of
data and information materials.
KEY ELEMENTS TO EFFECTIVELY SUSTAIN THE 5S’s
 PARTICIPATION- Get everyone involved, make them recognize what the
company wants to achieve and their important role.
 REWARD- Recognize efforts of individuals and groups, reward by using
praises, certificate, other means
 EDUCATION- Orient people on the importance of 5’S, the key elements and
standards
 SANCTIONS- Show that you mean business. Monitor compliance, record
deviations, make people accountable for results and let them face the
consequences of unjustified deviations.
 STRUCTURE- Identify the tasks to make 5 S’s work, distribute the tasks to
individuals or committees, define standards and procedures, set up schedules
and deadlines; organize an audit team or 5S champs.
CONCLUSION/ SUMMARY
 Since, cleaning is a very serious concern to have a well conducive
environment for living.
 Our home, working places and the whole environment require serious
treatment in order to give us a clean atmosphere where we can easily live.
 Therefore, as a 21st century learner like you, you should always manage
your time to clean your house, community and your environment.
 This is just the beginning to develop your housekeeping skills! Hold on and
Let us figure more in the next chapter.
THANK YOU!!!!