Group 9
Abogan Lacelle
Barong, Daniel O.
Cuyos, Kaycee
Chapter 12 Ricohermoso Krystelle
Project Leadership
Learning Objectives:
After the discussion of this chapter, you will be able to:
1. Identify four roles of a project manager.
2. Discuss the essential skills of good project manager.
3. Discuss the important factors needed in managing
team.
4. Describe the five responses to conflict.
5. List advantages of teams and strong leadership.
Diversity and Leadership
The Power of Diversity
o “Diverse teams tend to focus more on facts, process those facts
more carefully, and are more innovative” –David Rock and
Heidi Grant
o “The value of exposing individuals to experience with multiple
perspectives and world views. It is the combination of these
various perspectives in a novel ways that result in new ideas
‘popping up’. Creative idea ‘aha’ moments do not happen by
themselves”. – Viki
Considerations of Leadership
o Leadership Theory:
Cultivating Critical
Perspective –by John P.
Dugan (2017)
o “Core Consideration of
Leadership”
Considerations of Leadership
Born vs Made
Leader vs Leadership
Leader vs Followers
Leadership vs Management
Develop
Collaboration Integrate Planning
Among Project with Learning
Participants
Roles of Project
Manager
Prevent Major Maintain Forward
Disruptions Momentum
Project Manager Characteristics
A successful project manager can solve problems and has a
high degree of tolerance for ambiguity.
The successful project manager must have good
communication skills.
Breakdown in communication represents the lack of
communication skills
Uncommitted team members represent a lack of team-
building skills
Role confusion represents the lack of organizational skill
Project Manager Characteristics
Project managers need a large number of
skills:
administrative skills or organizational skills
and technical skills
The types of skills and the depth of the skills
needed are closely connected to the
complexity profile of the project.
Project Manager Characteristics
Smaller, Less Complex Projects
• Project managers need a greater degree
of technical skill.
Larger, More Complex Projects
• Project managers need more
organizational skills to deal with the
complexity.
Project Manager Characteristics
Listening
One of the most important communication skills
of the project manager is the ability to actively
listen.
Negotiation
Negotiation is an important skill in developing
support for the project and preventing frustration
among all parties involved, which could delay or
cause project failure.
Project Manager Characteristics
Negotiations Involve Four Principles:
1. Separate people from the problem.
2. Focus on common interests.
3. Generate options that advance shared interests.
4. Develop results based on standard criteria.
Project Manager Characteristics
For the project manager to successfully negotiate
issues on the project, they should first seek to
understand the position of the other party.
One of the most common issues in formal
negotiations is finding a mutually acceptable price
for a service or product.
The goal of negotiations is not to achieve the lowest
costs, although that is a major consideration, but to
achieve the greatest value for the project.
Project Manager Characteristics
Conflict Resolution
The sources of conflict in a team are generally related
to:
difference of personalities,
undefined expectations
lack of communications
distrust between members of the team and others
Priorities
Project Manager Characteristics
Conflict Resolution
To handle conflicts can be summarized as follows:
Withdrawing or avoiding
Forcing or competing
Smoothing or accommodating
Compromising (share the differences)
Collaborating and confronting
Project Manager Characteristics
Adjusting Leadership Styles
Itis important to understand that individuals can still
function in situations for which they are not best
suited. It is also important to realize that you can
change your leadership style according to the needs
of your team and the particular project’s attributes
and scope.
Managing the Team
Inorder to successfully meet the needs of a project, it is
important to have a high-performing project team.
One of the many responsibilities of a project manager is
to enhance the ability of each project team member to
contribute to the project, while also fostering individual
growth and accomplishment.
Managing the Team
Managing the project team includes appraisal of
employee performance and project performance. The
performance reports provide the basis for managerial
decisions on how to manage the project team.
Employee performance includes the employee’s work
results such as:
Quality and quantity of outputs
Work behaviour (such as punctuality)
Job-related attributes (such as cooperation and initiative)
After conducting employee performance reviews, project
managers should:
Provide feedback to employees about how well they
have performed on established goals
Provide feedback to employees about areas in which
they are weak or could do better
Take corrective action to address problems with
employees performing at or below minimum
expectations
Reward superior performers to encourage their
continued excellence
Managing the Team
Working with Individuals
• Working with other people involves dealing with
them both logically and emotionally. A
successful working relationship between
individuals begins with appreciating the
importance of emotions and how they relate to
personality types, leadership styles, negotiations,
and setting goals.
Managing the Team
Emotional Intelligence • Emotional intelligence
• Is an important part of the includes the following:
project manager’s ability to • Self-awareness
build trust among the team • Self-regulation
members and with the • Empathy
client. It is an important
• Relationship
factor in establishing
credibility and an open management
dialogue with project
stakeholders.
Managing the Team
Working with Groups and Teams
A team is a collaboration of people with different
personalities that are led by a person with a
favoured leadership style. Managing the
interactions of these personalities and styles as a
group is an important aspect of project
management.
Managing the Team
Typesof Teams
Personality Types- refer to the differences among
people, including in such matters as what motivates
them, how they process information, and how they
handle conflict.
Myers-Briggs Type Indicator (MBTI)-It is a tool that
can be used in project management training to develop
awareness of preferences for processing information and
relationships with other people.
Managing the Team
The Myers-Briggs identifies 16 personality types based
on four preferences. The preferences are between pairs of
opposite characteristics and include the following:
Extroversion (E)-Introversion (I)
Sensing (S)-Intuition (N)
Thinking (T)-Feeling (F)
Judging (J)-Perceiving (P)
Managing the Team
Another theory of personality typing is the DISC
method, which rates people’s personalities by
testing a person’s preferences in word associations
in the following four areas:
1. Dominance/Drive—relates to control, power,
and assertiveness
2. Inducement/Influence—relates to social
situations and communication
Managing the Team
3. Submission/Steadiness—relates to
patience, persistence, and thoughtfulness.
4. Compliance/Conscientiousness—relates to
structure and organization
Understanding the differences among people
is a critical leadership skill.
