IT SERVICES WORKFLOW
Service Request Intake Ticket Closure
Receive service requests from Update the ticket status to reflect the
users/customers via various channels resolution or service completion.
Ticket Creation Resolution
Create a ticket in the IT service Document the steps taken, changes made,
management (ITSM) system for each and any additional information relevant
service request. to the ticket.
Initial Triage Investigation
Review the ticket to determine its priority The assigned support team or individual
and assign it to the appropriate support team investigates the reported issue or fulfills
or individual. the requested service.
Recruitment Essentials - 6 Key Steps
Identifying Vacancies Job Offers & Onboarding
Develop clear and concise job descriptions that Interviewing shortlisted candidates to assess
detail the responsibilities, qualifications, and skills qualifications, experience, and cultural fit, possibly via
required for the position. phone or in-person.
Creating Job Descriptions Conducting Interviews
The process begins by identifying the need for new Extending job offers and integrating new hires through
hires, including the skills and qualifications onboarding, including policy orientation.
necessary for the role.
Publishing Job Ads Screening Applications
Reviewing applications and resumes to shortlist Advertising vacancies on various platforms like the
candidates who best match the job requirements. company's career page, job boards, and social media.
PROJECT STAGES
Planning Monitoring Manage
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Information Priority Prepare Execution
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Values
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Ethics
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Innovation
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Diversity
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Collaboration
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MEMPHIS DESIGN 6
3 PRESENT
A revival
2 2016 of nostalgia
Auction of the
1 2015 largest collection of
Inspired colorful knitwear Memphis designs
2011 designs
Resurfaced and
1981 inspired a Fall/Winter
Coined a design fashion collection
1980 called Memphis based on
Ettore Sottsass Sottsass' company, The
organizes a meeting Memphis Group
with designers
A brief history of a quirky design
THE 5 HABITS OF HIGHLY
EFFECTIVE BUSINESS OWNERS
1. They are consistent 5. They give themselves time and energy
to grow their own business
If you want to build a business that lasts, you
have to be consistent. This means having a It's easy to get caught up in work or other
schedule for your day, week and month that helps commitments and forget that it's important to give
you stay on top of your tasks and goals. yourself some breathing room so that you can
grow as an individual and make sure that your
business is growing too!
2. They are welcoming to new clients
When you reach out to potential customers, they
4. They reach out personally to mentors
don't know who you are or how much value your
product or service will bring them. You need to
they are excited about
make sure they know how much they can benefit
When it comes to getting mentors, it's important
from using your products or services.
not just to reach out personally, but also to be
excited about them. If you're not excited about
3. They engage with companies they someone else's business or their advice for yours,
then it will be difficult for them to have a positive
admire
impact on your life.
It's time to start engaging with some awesome
companies who have similar values as yours!
You'll make friends along the way and learn
something new about yourself every single time!
