Information Technology
in Business/ IT Skills
Instructor : Komal Kenza
Grading Policy
Assessment
Percentage
Instruments
Quizzes 15%
Assignments + Project +
20%
Presentation
Mid Term Exam 25%
Final Exam (Practical) 40%
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Quiz /Assignment Policy
Most of the Quizzes will be announced.
Being absent means zero in the quiz with
no option of retaking.
Five quizzes will be taken and best four
will be added in the total.
Late submission of assignments will either
not be entertained or will result in the
deduction of marks.
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Plagiarism/Cheating Policy
Copying and Pasting from the internet
without citing source is not allowed.
Copying assignment of anyone and
turning it in as yours own not allowed.
Zero Tolerance
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Text Book(s):
O’Brien, J.A., Marakas, G.M., 2010. Introduction to
Information Systems. McGraw-Hill Irwin.Gookin, D.,
2011.
Analysis and design of information system by James A
Senn
Information to Information Technology by Turban
Rainer Potter,
Using Information Technology: A practical introduction
to computers & communications, by Williams Sawyer
Hutchinson
Introduction to Computer Information System for
Business by Mark G. Sinkin.
Information Technology for Business Executives by
Dr. Amjad Saeed.
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About the course
Course overview
This is introductory course on Information
Technology in Business.
Course outline includes IT terminologies,
hardware, software components, internet and all
IT based applications.
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Information Technology
Two Key Terms ? “It is processed form
of data which is
INFORMATION meaningful to the
“RECEIPIENT” for the
TECHNOLOGY
current and
? progressive decision
making”
The use of Tools/
“The use of Tools/
Machines/
Machines/ techniques
techniques to
to perform jobs with
transform data
more ease
into information is
called IT
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Technology As A Business Necessity
The role of technology in business caused a
tremendous growth in trade and commerce.
Business concepts and models were revolutionized
as a result of the introduction of technology.
This is because technology gave a new and better
approach on how to go about with business.
It provided a faster, more convenient, and more
efficient way of performing business transactions.
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Role of IT in Business
Communication
Inventory Management.
Data Management
Management Information Systems
Customer Relationship Management
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What is a System?
A set of interrelated components
With a clearly defined boundary
Working together
To achieve a common set of objectives
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What Is A System?
Systems have three basic functions:
1. Input:
Involves capturing and assembling
elements that enter the system to be
processed.
Example: - raw materials,
- energy,
- data.
What Is A System? (continued)
Systems have three basic functions (continued):
2. Processing:
involves transformation processes that convert input
into output.
Example: - manufacturing process,
3. Output:
involves transferring elements that have been
produced by a transformation process to their
ultimate destination.
Example: - finished products,
- human services
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What is an Information System?
An organized combination of…
People
Hardware and software
Communication networks
Data resources
Policies and procedures
This system…
Stores, retrieves, transforms, and
disseminates information in an organization
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General Information Systems Diagram
Management
Decisions
Data Input Process Output Information
Control
Feedback
Components of Computer based
information system(CBIS (IT)
Components of CBIS (IT)
specialist (system analysts,
software
developers, system operators).
end users (anyone else who
uses
Components of CBIS (IT)
Electronic transmission of
signals for communication
Networks:
Internet:
Intranet:
Extranet:
Components of CBIS (IT)
programs (operating system program,
spreadsheet programs, word processing
programs)
Components of CBIS (IT)
machines (computers, video monitor,
magnetic disk drives, printers, optical
scanners).
media (floppy disks, magnetic tape,
optical disks, plastic cards, paper
forms).
Components of CBIS (IT)
- product description,
customer records, employee
files, inventory databases
Components of CBIS (IT)
Set of rules or instructions about
how to combine information
system components in order to
process information and generate
desired output.
Fundamental Roles of IS in
Business
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The Fundamental Roles Of
Information System In Business
There are three fundamental reasons:
1. Support of its business processes and
operations.
2. Support of decision making by its
employees and managers.
3. Support of its strategies for competitive
advantage.
Types of Business information
system
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Types of Business Information
Systems
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Types Of Business Information
Systems
Information Systems
Operations Support Management
Systems Support Systems
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Types Of Business Information
Systems
Operations
Support
Systems
Specialized Transaction Process Enterprise
Processing Processing Control Collaboration
Systems Systems Systems Systems
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Types Of Business Information
Systems
Management
Support
Systems
Management Decision Executive Specialized
Information Support Information Processing
Systems Systems Systems Systems
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Types Of Information Systems
(continued)
Operations support systems:
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Types Of Business Information
Systems
Operations support systems (continued):
- Process control systems.
-- monitor and control industrial process.
Examples: Petroleum refining, power
generation,steel producing
systems, using sensors to
monitor chemical
processes in a
petroleum refinery
Types Of Business Information
Systems
Operations support systems (continued):
- Enterprise collaboration systems.
-- support team, workgroup, and
enterprise communications and
collaboration.
Examples: email, chat, video
conferencing groupware
systems.
Types Of Business Information
Systems
Management support systems:
- Management information systems
-- provide information in the form of pre
specified reports and displays to support
business decision making.
Examples: Sales analysis,
production performance,
cost trend reporting systems.
Types Of Business Information
Systems
Management support systems (continued):
- Decision support systems
-- provide interactive ad hoc support for the
decision making processes of managers
and other business professionals.
Examples: product pricing,
profitability forecasting,
risk analysis.
Other Business Information
Systems
Expert Systems - provide expert advice
Example: credit application advisor
Knowledge Management Systems - support creation,
organization, and distribution of business knowledge
throughout company
Example: intranet access to best business practices
Strategic Information Systems - help get a strategic
advantage over customer
Example: shipment tracking, e-commerce Web systems
Functional Business Systems - focus on operational and
managerial applications of basic business functions
Example: accounting, finance, or marketing
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Business Examples
INFORMATION SYSTEM ACTIVITIES
Input. (optical scanning of bar coded tags on
merchandise)
Processing. (calculating employee pay, taxes, and
other payroll deductions)
Output. (producing reports and displays about sales
performance)
Storage. (maintaining records on customers,
employees, and products)
Control. (generating audible signals)
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