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Chapter 4

Chapter four covers various aspects of processes in manufacturing and services, including strategic process decisions, process structures, and performance measurement. It also discusses business process reengineering and industrial engineering. The content is structured to enhance understanding of process management and optimization.

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0% found this document useful (0 votes)
16 views19 pages

Chapter 4

Chapter four covers various aspects of processes in manufacturing and services, including strategic process decisions, process structures, and performance measurement. It also discusses business process reengineering and industrial engineering. The content is structured to enhance understanding of process management and optimization.

Uploaded by

h49zd4kxps
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Chapter four

Copyright Oxford University Press 2013


Learning objectives

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Learning objectives

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4.1 Introduction

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4.2 Understanding processes

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4.2 Understanding processes
(cont.)

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4.3 Strategic process decisions

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4.3 Strategic process decisions
(cont.)

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4.4 Process structures for
manufacturing

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4.4 Process structures for
manufacturing (cont.)

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4.5 Strategies for manufacturing
processes

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4.6 Process structures for service

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4.7 Process performance
measurement

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4.8 Business process reengineering
[BPR]

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4.9 Industrial engineering

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4.9 Industrial engineering
(cont.)

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Summary

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