The document discusses the pricing element of the marketing mix, emphasizing its role in generating revenue and communicating value to consumers. It outlines various pricing strategies, objectives, and factors affecting pricing decisions, including market conditions and consumer psychology. Additionally, it covers methods for setting prices, such as perceived-value pricing and going-rate pricing, highlighting the complexity of pricing strategies in different market environments.
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EOM - Unit 3
The document discusses the pricing element of the marketing mix, emphasizing its role in generating revenue and communicating value to consumers. It outlines various pricing strategies, objectives, and factors affecting pricing decisions, including market conditions and consumer psychology. Additionally, it covers methods for setting prices, such as perceived-value pricing and going-rate pricing, highlighting the complexity of pricing strategies in different market environments.
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Unit 3
The Marketing Mix Element
PRICE Price
The amount of money, goods or services
that must be given to acquire ownership or use of a product. Introduction on price • Price is the one element of the marketing mix that produces revenue; the other elements produce costs. • Prices are perhaps the easiest element of the marketing program to adjust; product features, channels, and even communications take more time. • Price also communicates to the market the company’s intended value positioning of its product or brand. • A well-designed and marketed product can command a price premium and reap big profits. Introduction on price • Pricing decisions are clearly complex and difficult • Marketers must take into account many factors in making pricing decisions—the company, the customers, the competition, and the marketing environment. • Pricing decisions must be consistent with the firm’s marketing strategy and its target markets and brand positioning. Introduction on price
• Price comes in many forms Rent, tuition, fares,
fees, rates, tolls, retainers, wages, and commissions are all the price you pay for some good or service. • Traditionally, price has operated as a major determinant of buyer choice. Bartering: • One of the oldest way of acquiring goods. • barter is a system of exchange where participants in a transaction directly exchange goods or services for other goods or services without using a medium of exchange, such as money. Renting: • Renting, also known as hiring, is an agreement where a payment is made for the temporary use of a good, service or property owned by another. How Companies Price? • In small companies, the boss often sets prices. • In large companies, division and product line managers do. Even here, top management sets general pricing objectives and policies and approves lower management’s proposals. • Where pricing is a key factor (aerospace, railroads, oil companies), companies often establish a pricing department to set or assist others in setting appropriate prices. • For any organization, effectively designing and implementing pricing strategies requires a thorough understanding of consumer pricing psychology and a systematic approach to setting, adapting, and changing prices. Consumer pricing psychology • Many economists traditionally assumed that consumers were “price takers” who accepted prices at face value or as a given. • consumers often actively process price information from – prior purchasing experience, – formal communications (advertising, sales calls, and brochures), – informal communications (friends, colleagues, or family members), – point-of-purchase or online resources, and other factors. Consumer pricing psychology • Different people interpret prices in different ways – Customers may have a lower price threshold, below which prices signal inferior or unacceptable quality, – and an upper price threshold, above which prices are prohibitive and the product appears not worth the money. • Understanding how consumers arrive at their perceptions of prices is an important marketing priority. Consumer pricing psychology • Reference Price: – When examining products, consumers often employ reference prices, comparing an observed price to an internal reference price they remember. • Price Quality Inference: – Many consumers use price as an indicator of quality. – Image Pricing - Especially effective with products such as perfumes, expensive cars, and clothing. • Price Cues / Price Endings : – Many sellers believe prices should end in an odd number. – Customers see an item priced at Rs. 199 as being in the Rs. 100 rather than the Rs. 200 range. – Price cues are marketing tactics that persuade the customers that the price offers good value than the Pricing objectives 1. Survival • Companies pursue survival as their major objective if they are plagued with overcapacity, intense competition, or changing consumer wants. • As long as prices cover variable costs and some fixed costs, the company stays in business. • Survival is a short-run objective; in the long run, the firm must learn how to add value or face extinction. 2. Maximum Current Profit • Many companies try to set a price that will maximize current profits. • In emphasizing current performance, the company may sacrifice long-run performance by ignoring the effects of other marketing variables, competitors’ reactions, and legal restraints on price. Pricing objectives 3. Maximum Market Share • Some companies want to maximize their market share. • They believe a higher sales volume will lead to lower unit costs and higher long-run profit, so they set the lowest price, assuming the market is price sensitive. • Uses - market-penetration pricing. 4. Maximum Market Skimming • Companies unveiling a new technology favor setting high prices to maximize market skimming. • Sony has been a frequent practitioner of market-skimming pricing, in which prices start high and slowly drop over time. • Ex - Sony introduced the world’s first high-definition television (HDTV) to the Japanese market in 1990, it was priced at $43,000. 28-inch Sony HDTV$6,000 in 1993, but a 42-inch Sony LED HDTV cost only $579 20 years later in 2013. Pricing objectives 5. Product-Quality Leadership • A company might aim to be the product-quality leader in the market. • Many brands strive to be “affordable luxuries”—products or services characterized by high levels of perceived quality, taste, and status with a price just high enough not to be out of consumers’ reach. • Brands such as Starbucks, BMW have positioned themselves as quality leaders in their categories, combining quality, luxury, and premium prices with an intensely loyal customer base. Factors affecting pricing decisions Internal factors • Overall Marketing Strategy • Objectives • Marketing Mix • Organizational considerations External factors • Nature of the market and demand • Economy • Other environmental factors Factors affecting pricing decisions 1) Overall Marketing Strategy: • Price is only one element of the company’s broader marketing strategy. • Thus, before setting price, the company must decide on its overall marketing strategy for the P or S. • If the company has selected its target market and positioning carefully, then its marketing mix strategy, including price, will be fairly straightforward. Factors affecting pricing decisions 1) Overall Marketing Strategy: • E - Amazon positions its Kindle Fire tablet as offering the same and prices it at 40 percent less than Apple’s iPads and Samsung’s Galaxy tablets. • It recently began targeting families with young children, positioning the Kindle Fire as the “perfect family tablet,” with models priced as low as $99, bundled with Kindle FreeTime, an all-in-one subscription service starting at $2.99 per month that brings together books, games, educational apps, movies, and TV shows for kids ages 3 through 8. • Thus, pricing strategy is largely determined by decisions on market positioning. Factors affecting pricing decisions 2) Company’s Objective: • Pricing may play an important role in helping to accomplish company objectives at many levels. • A firm can set prices to attract new customers or profitably retain existing ones. • It can set prices low to prevent competition from entering the market or set prices at competitors’ levels to stabilize the market. • It can price to keep the loyalty and support of resellers or avoid government intervention. • Prices can be reduced temporarily to create excitement for a brand Or one product may be priced to help the sales of other products in the company’s line. Factors affecting pricing decisions 3) Marketing Mix: • Price decisions must be coordinated with product design, distribution, and promotion decisions to form a consistent and effective integrated marketing mix program. • Decisions made for other marketing mix variables may affect pricing decisions. • Companies often position their products on price and then tailor other marketing mix decisions to the prices they want to charge. • Here, price is a crucial product-positioning factor that defines the product’s market, competition, and design. Many firms support such price-positioning strategies with a technique called target costing. Factors affecting pricing decisions 3) Marketing Mix: • Target costing reverses the usual process of first designing a new product, determining its cost, and then asking, “Can we sell it for that?” • Target costing starts with an ideal selling price based on customer value considerations and then targets costs that will ensure that the price is met. Factors affecting pricing decisions 4) Organizational Considerations: • Management must decide who within the organization should set prices. • In small companies, prices are often set by top management. • In large companies, pricing is typically handled by divisional or product managers. • In industrial markets, salespeople may be allowed to negotiate with customers within certain price ranges. Even so, top management sets the pricing objectives and policies, and they approve the prices proposed by lower-level management or salespeople. • In industries in which pricing is a key factor (airlines, aerospace, steel, railroads, oil companies), companies often have pricing departments to set the best prices or help others set them. These departments report to the marketing department or top management. Factors affecting pricing decisions 5) The Market and Demand: Pricing in Different Types of Markets: Types of Markets Characteristics Examples pure competition many buyers and sellers wheat, copper, trading over a single market vegetables or financial price (un-differentiated securities etc., products) monopolistic market consists of many Ex – Soap industry competition buyers and sellers trading over a range of prices rather than a single market price ( differentiated products) oligopolistic competition market consists Ex – petroleum & gas, of only a few large sellers. cement, aluminium etc., pure monopoly market is dominated by Ex – Indian Railways, one seller Indian postal service Factors affecting pricing decisions 5) The Market and Demand:
• Demand is directly proportional to Price
Whenever Demand increases - prices will increase
Whenever Demand decreases - prices will decrease Factors affecting pricing decisions 6) The Economy: • Economic conditions can have a strong impact on the firm’s pricing strategies. • Economic factors such as a boom or recession, inflation, and interest rates affect pricing decisions. • because they affect consumer spending, consumer perceptions of the product’s price and value, and the company’s costs of producing and selling a product. Factors affecting pricing decisions 7) Other External Factors: • Resellers (distributor/wholesaler/retailer) reaction to various prices. • Government Policies • Social concerns - Environment Setting the Price A firm must set a price for the first time when it develops a new product, when it introduces its regular product into a new distribution channel or geographical area. Having a range of price points allows a firm to cover more of the market and to give any one consumer more choices. Most markets have three to five price points or tiers. Marriott Hotels (in 131 countries and territories) – Marriott Vacation Club—Vacation Villas (highest price) – Marriott Marquis (high price) – Marriott (high-medium price) – Renaissance (medium-high price) – Courtyard (medium price) – Towne Place Suites (medium-low price) and Marriott Vacation Club—Vacation Villas (highest price), Marriott Marquis (high price) Marriott (high-medium price) Renaissance (medium-high price) Courtyard (medium price) Towne Place Suites (medium-low price) Fairfield Inn (low price) CavinKare – Shampoo brands • Chik – Re 1 – Basic shampoo • Karthika – Re1 – Traditional Shampoo • Nyle – Re 2 – Natural Shampoo • Meera – Rs 3 – Traditional Shampoo Setting the Price 1. Selecting the Pricing Objective • The company first decides where it wants to position its market offering. • The clearer a firm’s objectives, the easier it is to set price. • Five major objectives are: – survival – maximum current profit – maximum market share – Maximum market skimming – product-quality leadership 2. Determining Demand • Each price will lead to a different level of demand and have a different impact on a company’s marketing objectives. • The normally inverse relationship between price and demand is captured in a demand curve: The higher the price, the lower the demand. 3. Estimating Costs • Costs set the floor. • Demand sets a ceiling on the price the company can charge for its product. • The company wants to charge a price that covers its cost of producing, distributing, and selling the product, including a fair return for its effort and risk. 3. Estimating Costs Types of Costs: • Fixed costs, also known as overhead, are costs that do not vary with production level or sales revenue. • A company must pay bills each month for rent, interest, salaries, and so on, regardless of output. • Variable costs vary directly with the level of production. • For example, each tablet computer produced by Samsung incurs the cost of plastic and glass, microprocessor chips and other electronics, and packaging. • These costs tend to be constant per unit produced, but they’re called variable because their total varies with the number of units produced. • Total costs = Fixed Cost + Variable Cost • Average cost is the cost per unit at that level of production; it equals total costs divided by production. 4. Analyzing Competitors’ Costs, Prices, and Offers • Within the range of possible prices identified by market demand and company costs, the firm must take competitors’ costs, prices, and possible reactions into account. • If the firm’s offer contains features not offered by the nearest competitor, it should evaluate their worth to the customer and add that value to the competitor’s price. • If the competitor’s offer contains some features not offered by the firm, the firm should subtract their value from its own price. • Now the firm can decide whether it can charge more, the same, or less than the competitor. 5. Selecting a Pricing Method • Markup Pricing: • The most elementary pricing method is to add a standard markup to the product’s cost. • Construction companies submit job bids by estimating the total project cost and adding a standard markup for profit. • Lawyers and accountants typically price by adding a standard markup on their time and costs. 5. Selecting a Pricing Method • Target-Return Pricing: • In target-return pricing, the firm determines the price that yields its target rate of return on investment. • Public utilities, which need to make a fair return on investment, often use this method. 5. Selecting a Pricing Method • Perceived-Value Pricing: Perceived value is made up of a host of inputs, such as • the buyer’s image of the product performance, the channel deliverables, the warranty quality, customer support, and softer attributes such as the • supplier’s reputation, trustworthiness, and esteem. • Companies must deliver the value promised by their value proposition, and the customer must perceive this value. • Firms use the other marketing program elements, such as advertising, sales force, and the Internet, to communicate and enhance perceived value in buyers’ minds. 5. Selecting a Pricing Method • Value Pricing: • Companies that adopt value pricing win loyal customers by charging a fairly low price for a high-quality offering. • Value pricing is thus not a matter of simply setting lower prices; it is a matter of reengineering the company’s operations to become a low-cost producer without sacrificing quality to attract a large number of value- conscious customers. 5. Selecting a Pricing Method • EDLP: • A retailer using EveryDay Low Pricing (EDLP) charges a constant low price (compared to competitor) with little or no price promotion or special sales. • Maintaining a consistent price over a period of time. • Constant prices eliminate week-to-week price uncertainty and the high-low pricing of promotion-oriented competitors. 5. Selecting a Pricing Method • Going-Rate Pricing: • In going-rate pricing, the firm bases its price largely on competitors’ prices. • In oligopolistic industries that sell a commodity such as steel, paper, or fertilizer, all firms normally charge the same price. • Smaller firms “follow the leader” changing their prices when the market leader’s prices change rather than when their own demand or costs change. 5. Selecting a Pricing Method Auction-Type Pricing: • English auctions (ascending bids) have one seller and many buyers. On sites such as eBay, the seller puts up an item and bidders raise their offer prices until the top price is reached. The highest bidder gets the item. • Dutch auctions (descending bids) – one seller and many buyers – an auctioneer announces a high price for a product and then slowly decreases the price until a bidder accepts. – one buyer and many sellers, the buyer announces something he or she wants to buy, and potential sellers compete to offer the lowest price. • Sealed-bid auctions let would-be suppliers submit only one bid; they cannot know the other bids. Governments often use this method to procure supplies or to grant licenses. 6. Selecting the Final Price • Pricing methods narrow the range from which the company must select its final price. • In selecting that price, the company must consider additional factors, including – the impact of other marketing activities – company pricing policies – gain-and-risk-sharing pricing – the impact of price on other parties Pricing Strategies Pricing Strategies • Perceived-Value Pricing or Customer value–based pricing • Setting price based on buyers’ perceptions of value rather than on the seller’s cost. • Perceived value is made up of a host of inputs, such as the buyer’s image of the product performance, the channel deliverables, the warranty quality, customer support, and • softer attributes such as the supplier’s reputation, trustworthiness, and esteem. • Companies must deliver the value promised by their value proposition, and the customer must perceive this value. Pricing Strategies • Value Pricing: • Companies that adopt value pricing win loyal customers by charging a fairly low price for a high-quality offering. • Value pricing is thus not a matter of simply setting lower prices; it is a matter of reengineering the company’s operations to become a low-cost producer without sacrificing quality to attract a large number of value-conscious customers. • Good-value pricing: • Offering just the right combination of quality and good service at a fair price. Pricing Strategies • EDLP: • A retailer using everyday low pricing (EDLP) charges a constant low price (compared to competitor) with little or no price promotion or special sales. • Maintaining a consistent price over a period of time. • Constant prices eliminate week-to-week price uncertainty and the high-low pricing of promotion-oriented competitors. Pricing Strategies • Value Added Pricing: • Attaching value-added features and services to differentiate a company’s offers and charging higher prices. • Rather than cutting prices to match competitors, they add quality, services, and value-added features to differentiate their offers and thus support their higher prices. Pricing Strategies • Cost-based pricing: • Setting prices based on the costs of producing, distributing, and selling the product plus a fair rate of return for effort and risk. • Fixed costs (overhead) • Costs that do not vary with production or sales level. • Variable costs • Costs that vary directly with the level of production. • Total costs • The sum of the fixed and variable costs for any given level of production. Pricing Strategies • Markup Pricing or Cost-plus pricing : • The most elementary pricing method is to add a standard markup to the product’s cost. • Construction companies submit job bids by estimating the total project cost and adding a standard markup for profit. • Lawyers and accountants typically price by adding a standard markup on their time and costs. Pricing Strategies • Target-Return Pricing or Break-even pricing: • Setting price to break even on the costs of making and marketing a product or setting price to make a target return. • In target-return pricing, the firm determines the price that yields its target rate of return on investment. • Public utilities, which need to make a fair return on investment, often use this method. Pricing Strategies • Competition-based pricing: • Setting prices based on competitors’ strategies, prices, costs, and market offerings. Pricing Strategies • Going-Rate Pricing: • In going-rate pricing, the firm bases its price largely on competitors’ prices. • In oligopolistic industries that sell a commodity such as steel, paper, or fertilizer, all firms normally charge the same price. • Smaller firms “follow the leader,” changing their prices when the market leader’s prices change rather than when their own demand or costs change. Pricing Strategies Auction-Type Pricing: • English auctions (ascending bids) have one seller and many buyers. On sites such as eBay , the seller puts up an item and bidders raise their offer prices until the top price is reached. The highest bidder gets the item. • Dutch auctions (descending bids) feature one seller and many buyers or one buyer and many sellers. In the first kind, an auctioneer announces a high price for a product and then slowly decreases the price until a bidder accepts. In the other, the buyer announces something he or she wants to buy, and potential sellers compete to offer the lowest price. • Sealed-bid auctions let would-be suppliers submit only one bid; they cannot know the other bids. Governments often use this method to procure supplies or to grant licenses. Pricing Strategies • Market-skimming pricing (price skimming): • Setting a high price for a new product to skim maximum revenues layer by layer from the segments willing to pay the high price; the company makes fewer but more profitable sales. • Market-penetration pricing: • Setting a low price for a new product in order to attract a large number of buyers and a large market share. Pricing Strategies • Product line pricing: • Setting the price steps between various products in a product line based on cost differences between the products, customer evaluations of different features, and competitors’ prices. • Captive-product pricing: • Setting a price for products that must be used along with a main product • Captive pricing happens when an accessory product is necessary to purchase in order to use a core product. • Example: blades for a razor and games for a videogame console, refill cartridges for pens, toner cartridges for printers Pricing Strategies • By-product pricing: • Setting a price for by-products to help offset the costs of disposing of them and help make the main product’s price more competitive. • If the by-product has little value, and is costly to dispose of, it will probably not affect the pricing of the main product Pricing Strategies • Product bundle pricing: • Combining several products and offering the bundle at a reduced price. • For example: Instead of buying just one pencil during a single purchase, your customer can be given an option to buy a pencil, eraser and sharpener as a bundle, making them purchase more than one product thereby increasing your average order value. • Typical examples of bundling include – option packages on new automobiles – value meals at restaurants – shampoo and conditioner sets. Pricing Strategies • Discount: • A straight reduction in price on purchases during a stated period of time or of larger quantities. • Allowance: • Promotional money paid by manufacturers to retailers in return for an agreement to feature the manufacturer’s products in some way. • For example, trade-in allowances are price reductions given for turning in an old item when buying a new one. • Trade-in allowances are most common in the automobile industry, • Promotional allowances are payments or price reductions that reward dealers for participating in advertising and sales-support programs. Pricing for industrial goods