MS 1 module
MS 1 module
Introduction to
Essential skills for
Managers
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Definitions:
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Importance of Managerial Skills
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Collaboration and
Communication
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Motivation
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MOTIVATION
It is the internal drive to accomplish a
particular goal. In a work setting,
motivation is what makes people want to
work • It is, therefore, a person's desire
and commitment to exert high levels of
efforts toward organizational goals,
conditioned by the effort's ability to
satisfy some individual need. • Motivating
–the process of arousing and sustaining
goal-directed behavior
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MOTIVATION PROCESS
1. Identification of Needs
• One way to identify needs is by
listening carefully. Let the people talk
freely with you and in your presence •
Do not interrupt
• Pay attention to everything that is
being said by everybody
• Ask them to explain further anything
that you do not understand
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• Try to remain objective and do not show
displeasure
• Do not argue
• Report back any important statements they
make and explain that what you understand
them to mean and allow them to correct what
you say
• Review in your own mind their feelings and
important statements and identify whether the
needs are extrinsic or intrinsic.
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Basic Managerial Skills
Philosophy Style and Approach of Management
Planning and Organizing
Setting Goals and Prioritize
Self assessment
Time and stress Management
Team work and Motivation
Coordination, Communication and Controlling
Monitoring and Evaluation
Effective Listening and Feedback
Creativity and Innovation
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Managerial Skills
Teamwork
Fully integrating teams and teamwork
into the organization’s operations,
structure and mission
Employing team for primary means for
delivering operating strategy
Creating common structure and support
to ensure teams functions efficiently
Developing team enabling tools and
measurement
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Managerial Skills
Increased Productivity
Increase capital investment
Increase innovation
Develops learning attitude
Improve employee Motivation
Improved Quality of Work Life
Autonomy and Empowerment
Recognition and Rewards
Belonging and Affiliation
Progress and Development
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Managerial Skills
Readiness for Changes
Orientation and learning environment
Training and development
Participation
Access to Information
Awareness of Reward and punishment
Good employee relation (Trade Union)
Two-way Communication
Friendly environment for adapting chage
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