Donisha Pettway Brenda Arnold
Graduating December
Graduating December
2024 with a Bachelor of
2024 with an Associate
Science in Health
in Applied Science in
Information
Health Information
Management
Technology
“DOC IT LIKE Janett Ramirez
Graduating December
IT’S HOT”
Eskedar Getahun 2024 with an Associate
Graduating December in Applied Science in
2024 with a Bachelor of Health Information
TEAM Science in Health Technology
Information
Management
Tory Brady
Graduating December 2024 with an
Associate of Occupational Science Degree in
Health Information Management
Job postings on company
How does websites
a
External websites
company
recruit
Social media
new
employee
In-person recruiting
s?
CHICO’s FAS and how do they
recruit? While using the
Three “sister
same techniques
stores”
as other
* CHICOS companies,
* White House CHICO’s FAS
Black utilizes the
biggest resource:
* SOMA
the employees.
Ambassador Events
• Management selects 2-3 employees as the face of the boutique to
inform current clientele about the company and welcome in new
customers
• Great opportunity to showcase new items and perks of the
company
• “Work at your favorite boutique and enjoy the amazing
discounts”
Forbes Best Company for Diversity “Chico’s FAS listens to its
associates and offers them
“As a first-time recipient of Forbes a flexible work environment
Magazine's Best Employers for Diversity and support to meet their
2020 recognition, Chico's FAS was among diverse personal and
the top 20 within the clothing category for professional needs”
diversity in the U.S.”
PAID VOLUNTEER HOURS
DURING WORKING HOURS
TO GIVE BACK TO THE
"At Chico's FAS, our COMMUNITY
associates are an
ON-SITE MEDICAL CLINICS &
important part of
MOBILE MAMMOGRAMS
shaping our Company.
We value their diverse CYCLING
experiences,
perspectives, and YOGA
backgrounds and are
dedicated to creating a ON-SITE DAY CARE
corporate community
Glassdoor employee
that celebrates their
rating of Diversity & Inclusion rating of 3.8 out of 5 stars
individuality and the
3.4 out of 5 stars
free expression of ideas,
opinions, and beliefs”
Chico's FAS, Inc. - Chico's FAS Ranked Among Best Employers for Diversity in the U.S.
Traditional: Additional compensation and
perks that employers offer employees in
addition to their regular salary
What is the
difference
between
Traditional vs Non-
Traditional/Uncon
ventional Benefits? Non-Traditional: Perks and programs that go
beyond traditional benefits and are designed
to support the needs of an employee
Store Gift Cards Potlucks & Cookouts
Publix Tuition
Benefits, Employee Stock
Ownership Plan
Reimbursement
(Tuition
Perks &
(publixlcunningham,
Reimbursement –
2020)
Jobs, 2024)
Offerings
Free Cafeteria Promote from
(Benefits, n.d.) Within Philosophy
Publix Benefits, Perks & Offerings
LIFE INSPIRED BEST BAGGER DISCOUNTS PUBLIX SERVES
WELLNESS PROGRAM CONTEST (BENEFITS, N.D)
(PUBLIXCOLIN, 2023)
Benefits Recommendation
TUITION PROMOTE FROM WELLNESS PROGRAM PUBLIX SERVES
REIMBURSEMENT WITHIN PHILOSOPHY
WHAT IS EMPLOYEE ENGAGEMENT?
PER TECHTARGET.COM
• Employee engagement is the emotional and professional
connection.
PER CONTACTMONKEY.COM
• Employee engagement refers to an employee’s feeling of
investment in and ownership over their work.
PER INDEED.COM
• Employee engagement is a work environment in which the
employees in an organization feel emotionally connected.
PER COMPASSWFS.COM
• While employee engagement may be linked to employee
happiness or employee satisfaction, employee engagement is not
either of the two.
TOP DRIVERS OF
EMPLOYEE
ENGAGEMENT
•Sources Across the Web:
• My job allows me to utilize my strengths.
• My opinions seem to count at work.
• I have the right tools, clear understanding and
information needed to do my job well.
• I find my job interesting and challenging.
• The senior leaders of this organization value
people as their most important resource.
• If I contribute to the organization’s success, I
know I will be recognized.
• I see professional growth and career
development opportunities for myself here.
Why
•Per Gallup.com
• Whose Job Is Employee Engagement?
Engagement • Ways to improve employee engagement
• Recognition
Matters & How
• Feedback
• Culture
• Team
• Empowerment
Companies •
•
•
Development (promotions, continue education, paid certification courses)
Work-life balance (flexibility, WFH, hybrid)
Expectations (detailed job description, duties)
Can Improve •
•
•
Purpose
Role
Manager support
It. • Leadership and strategy
Per Contact Monkey.com:
1. Microsoft Corp
• Building community through communication
TOP TEN •
•
•
Professional Development
Pulse surveys
Team-building activities
EMPLOYEE 2. Alphabet Inc.
• Unique compensation and benefits
• Staff empowerment and autonomy
ENGAGEMENT
• Work environment
3. Salesforce Inc.
• Paid volunteer time:
COMPANIES
• Diversity and inclusion groups
• Focus on wellness and work-life balance
4. Mastercard
• Diversity and inclusion
• Continuous feedback
• Flexible work
5. Apple
• Culture of collaboration
• Competitive benefits and compensation
• Wellness in the workplace
6. Cisco systems
LAST OF THE
• Communicating the brand vision
• Clear workplace standards
• Employee recognition
TOP TEN
7. PepsiCo
• Communicating brand values. The PepsiCo Way is a moniker representing
the seven core employee behaviors and values that drive the company’s
vision..
• Strong company culture
• Diversity and inclusion
• Employee feedback and recognition
8. Travel Counsellors Ltd.
• Personalized internal communication.
• Continuous employee feedback
• Email analytics
9. Intuit
• Diversity and Inclusion Training
• Pay Equity
10.Nvidia
• Team-centric attitude
• Team-building events
• Promoting innovation
Recommendations to keep
Employees’ Engaged
• Flexible work schedules
• Social events
• Team building activities
• Office animal therapy or bring your fur baby to
workday
• Better growth opportunities (pairing
w/mentors, cross-department training,
learning seminars, paid training for refresher
or advancement)
• Publicly celebrations and achievements of
employees
• Have morning meetings at a coffee/donut
shop or for late meetings at a pizza
pool/arcade restaurant
RETENTION
Employee retention refers to an
organization’s ability to keep its
employees over time, reducing
turnover and the costs associated
with hiring, training, and
onboarding new staff. High
employee retention indicates that
an organization effectively
maintains its workforce, fostering a
positive work environment where
employees feel satisfied,
supported, and motivated to stay
long-term.
Why is
Retention Effective retention
strategies lead to
increased
productivity
so
important?
lower recruitment higher employee
costs morale
How to start
Retention
Retention of staff starts
with making sound hiring
decisions from the beginning. A
manager should identify
individuals who demonstrate the
desired qualities to fit their role
and organization. Potential
candidates should possess the
necessary qualifications, such as
technical know-how, to perform
the job's duties.
Kaiser Permanente
Founded in 1945, Kaiser Permanente is
recognized as one of America’s leading
health care providers and nonprofit health
plans. Kaiser currently serve members in 8
states and the District of Columbia.
• California - Northern
• California - Southern
• Colorado
• Georgia
• Hawaii
• Maryland / Virginia / Washington D.C.
• Oregon / SW Washington
• Washington
Kaiser Staff
and Members
• Members 12.5M
• Hospitals 40
• Medical offices 616
• Physicians 24,605
• Nurses 73,618
• Employees+ 222,331
Kaiser Permanente was the
only health plan in the state
of California to earn 5 stars
for overall quality
and received 5 stars for
overall quality for 5 years in a
row.
Kaiser Permanente successfully recruits and retains
high-caliber staff through a combination of
competitive compensation, career growth
opportunities, and a supportive, inclusive work
culture.
To Strengthen INCREASE FUNDING FOR PROMOTE THE USE OF RATIONALIZE TRAINING
the Health
RESIDENCY AND OTHER TELEHEALTH AND REQUIREMENTS TO MINIMIZE
CLINICAL TRAINING TECHNOLOGY TO ENABLE ECONOMIC BURDEN AND
PROGRAMS MORE FLEXIBLE CARE AND ENABLE MORE PEOPLE FROM
SCHEDULING DIVERSE BACKGROUNDS TO
Care
ENTER THE HEALTH
PROFESSIONS
Workforce for
Kaiser
Permanente ENSURE THAT THE DIVERSITY
OF THE HEALTH CARE
WORKFORCE REFLECTS THE
EXPLORE MORE ADAPTABLE
AND INCLUSIVE WORK
SCHEDULES
BOLSTER THE HEALTH CARE
WORKFORCE BY EXPANDING
EDUCATION, TRAINING, AND
POPULATIONS SERVED FELLOWSHIP OPPORTUNITIES
Kaiser Permanente Retention Score
• Kaiser Permanente is in the Top 35% of
similar sized companies in its ability to
retain quality employees.
• 51% of employees would not leave
Kaiser Permanente if they were offered
a job for more money
• 63% are excited to go to work each day.
Overall, 60% of Kaiser Permanente's
employees feel the company is doing what
it should to retain them while 40% may be
considering new employment.
Kaiser Permanente competitors include
DIGNITY HEALTH, Mayo Clinic, Change
Healthcare and Health Net Federal Services.
Kaiser Permanente ranks 1st in CEO Score on
Comparably vs its competitors.
Kaiser
1st 72 / 100
Permanente
2nd DIGNITY HEA 66 / 100
LTH
3rd Mayo Clinic 65 / 100
4th Change Heal 58 / 100
thcare
This high CEO Score indicates
strong leadership and
suggests that employees feel
positive about the CEO's
management, which can
contribute to higher
employee morale, increased
retention, and an overall
positive work environment
compared to competitor
organizations.
• Enhance Professional Development: Offering continuous training,
To keep employee mentorship programs, and clear career paths can motivate
employees to grow within the organization rather than look
retention low at elsewhere. Kaiser Permanente has a strong reputation for training
programs, but expanding these options and making them more
Kaiser Permanente accessible can further improve retention.
and based on • Prioritize Work-Life Balance: In healthcare, burnout is a critical
industry practices issue. Offering flexible schedules, remote work options where
possible, and mental health support can improve job satisfaction
and Kaiser’s and decrease turnover rates.
organizational goals • Strengthen Leadership and Communication: Transparent
communication from management, especially regarding career
progression and organizational changes, is essential. Kaiser
Permanente could enhance leadership training to ensure
managers foster positive relationships and effectively support
their teams.
• Engage with your employees
• Show appreciation for their work
• Recognize employees for their contributions
Recommendations to the company
• Benefits & Perks
to retain • Offer competitive salaries for the job role
employees • Make sure they have a work life balance
• Make sure employees are not burned out
• Help promote within the organization
Definition and Importance
Definition: Total number of employees who leave a company within
Turnover a time period, includes voluntary and involuntary exits.
Rate Importance:
• Critical for business success,
• impacting company goals and costs.
Warner (n.d.)
Types of Turnover
Turnover Voluntary Turnover:
• Employees leave by choice for new jobs, personal reasons, etc.
Rate Involuntary Turnover:
• Employees are terminated due to performance, layoffs, or company
restructuring.
Demographic Trends & Industry Context
Demographic
Turnov • Retirements: Aging workforce, especially baby boomers.
• Younger workers change jobs more frequently.
er Rat • Job Tenure by Age: Older workers have longer tenures.
Industry Variations:
e • High turnover in hospitality, retail
• lower in stable industries
Top Reasons for Turnover:
• Burnout, lack of work-life balance, and inadequate support (National Nurses
United, 2018).
• High patient acuity and unfair scheduling (National Nurses United, 2018).
Turnover • Mandatory overtime and inflexible schedules. (National Nurses United, 2018).
• Family reasons, caring for children or other family members (Dropstat, 2023).
Rate • Dealing with chronic understaffing (Dropstat, 2023).
• Excessive administrative work(Dropstat, 2023).
• Management (Holliday (n.d.) )
• Feeling Unappreciated (Holliday (n.d.) )
• Pay (Holliday (n.d.) )
• Minimal Raises (Holliday (n.d.) )
• Limited Benefits (Holliday (n.d.) )
• Growth Opportunities (Holliday (n.d.) )
• Job Dissatisfaction (Holliday (n.d.) )
High Cost of Turnover
• Replacing leaders and managers costs 200% of their salary. (Tatel & Wigert,
2024)
Turnover
• Replacing technical professionals' costs 80% of their salary. (Tatel & Wigert,
2024)
• Replacing frontline employees costs 40% of their salary. (Tatel & Wigert, 2024)
Rate
Ø High Cost of Turnover for RNs
•RN turnover cost: $49.5K on average (National Nurses United, 2018).
•RN turnover costs hospitals $5.7M annually (National Nurses United, 2018).
•1% change in RN turnover costs $337.5K (National Nurses United, 2018).
Turnover •Hospitalist replacement affects unit productivity.
Rate Replacing employees costs 6–9 months of salary
Turnover
Rate
(NSI Nursing Solutions,
Inc., 2022; [Additional
Source for 2023 data],
2023)
Missed Opportunities for Intervention:
45% of voluntary leavers report no proactive discussions about their job satisfaction or
career future in the three months prior to leaving. (Tatel & Wigert, 2024)
36% of employees didn’t discuss leaving with anyone before resigning (Tatel &
Wigert, 2024)
Hospitals Turnover Rate National Statistics:
This graph shows the
annual turnover rate for
Hospital staff from 2016
to 2023:
Turnover 2016: 16.2%
2017: 18.2%
Rate 2018: 19.1%
2019: 17.8%
2020: 19.5%
2021: 25.9%
2022: 22.7%
2023: 20.7%
Figure 1: National Hospital Turnover Rates (2019-2023)
Managing and Preventing Turnover
Effective Practices:
Turnover • Manager training on employee engagement. (Holliday (n.d.) )
Rate • Internal career development and role openings. (Holliday (n.d.) )
• Conduct a detailed analysis of employee turnover in each department
(Holliday (n.d.) )
Key Takeaways
Turnover reflects employee satisfaction, industry standards, and demographic trends.
Turnover High turnover can be costly but is often preventable.
• According to Tatel and Wigert (2024), 42% of employee turnover is preventable but
Rate often overlooked by organizations.
Strong management practices and career growth opportunities are essential
to manage turnover rate.
Q&A
References
• Dropstat. (2023). Cost of nurse turnover: 2023 nurse recruitment & retention strategies.
https://dropstat.com/blog/recruitment-retention/cost-of-nurse-turnover/
• Yang, J. (2024, July 17). Staff turnover rate of hospitals in the United States from 2019 to 2023.
Statista.
https://www.statista.com/statistics/1251378/staff-turnover-rate-of-hospitals-in-the-united-states/
• Tatel, C., & Wigert, B. (2024, July 10). 42% of employee turnover is preventable but often ignored:
With more employees now eyeing the job market, organizations must intervene. Gallup.
https://www.gallup.com/workplace/646538/employee-turnover-preventable-often-ignored.aspx
• Holliday, M. (n.d.). What is employee turnover & why it matters for your business. NetSuite. Retrieved
from https://www.netsuite.com/portal/resource/articles/human-resources/employee-turnover.shtml
• Warner, C. (n.d.). Employee Turnover: Definition, Causes and More. HRMorning. Retrieved from
https://www.hrmorning.com/employee-turnover/
• Chico's FAS Reviews: What Is It Like to Work At Chico's FAS? | Glassdoor
• Chico's FAS, Inc. - Chico's FAS Ranked Among Best Employers for Diversity in the U.S.
References
• publixlcunningham. (2020, August 12). Your Guide to Earning Publix Stock. Jobs.
https://jobs.publix.com/2020/08/12/your-guide-to-earning-publix-stock/
• Tuition Reimbursement - Jobs. (2024, October 25). Jobs.
https://jobs.publix.com/tuition-reimbursement/
• Benefits. (n.d.). Jobs. https://jobs.publix.com/benefits/
• publixcolin. (2023, March 15). Associate benefits. Publix Corporate Social Responsibility.
https://csr.publix.com/associate-benefits/
• National Nurses United. (2018). Taking care of patients: How Johns Hopkins hospital
jeopardizes patient safety and requires nurses to work in unsafe conditions.
https://www.nationalnursesunited.org/sites/default/files/nnu/graphics/documents/111
8_JHH_PatientCare_Report_FINAL_REV-web.pdf
• NSI Nursing Solutions, Inc. (2022). 2022 NSI national health care retention & RN staffing
report.
https://www.nsinursingsolutions.com/documents/library/nsi_national_health_care_rete
ntion_report.pdf
References
• Barney, Nick, et al. “What Is Employee Engagement?: Definition from TechTarget.” HR Software, TechTarget, 21 Mar.
2023, www.techtarget.com/searchhrsoftware/definition/employee-engagementAccessed 17 Oct. 2024
• “Employee Engagement and Recognition.” Compass Workforce Solutions, 30 May 2017,
www.compasswfs.com/employee-engagement-recognition, Accessed 17 Oct. 2024
• Gallup, Inc. “How to Improve Employee Engagement in the Workplace.” Gallup.Com, 22 July 2024,
www.gallup.com/workplace/285674/improve-employee-engagement-workplace.aspxAccessed 17 Oct. 2024
• Kruse, Kevin. “What Is Employee Engagement?” Forbes, Forbes Magazine, 12 Sept. 2023,
www.forbes.com/sites/kevinkruse/2012/06/22/employee-engagement-what-and-why/Accessed 17 Oct. 2024
• Postelnyak, Mariya. “Top 10 Employee Engagement Companies.” Contact Monkey, 6 Oct. 2021,
www.contactmonkey.com/blog/top-companies-employee-engagement?busvalue=BV2Accessed 17 Oct. 2024
• “Q&A: What Is Employee Engagement?” Indeed, Career Development, 15 Aug. 2024,
www.indeed.com/career-advice/career-development/employee-engagementAccessed 17 Oct. 2024
• Ryba, Kristin. “What Is Employee Engagement? .” Quantum Workplace, 2 Mar. 2021,
www.quantumworkplace.com/future-of-work/what-is-employee-engagement-definitionAccessed 17 Oct. 2024
References
• McFee, Ana. “Employee Retention Strategies: Keep Your Team
Engaged and Productive.” Hospitality News & Business Insights by
EHL, EHL Holding SA, 23 Nov. 2023,
hospitalityinsights.ehl.edu/employee-retention-strategies
• Kaiser Permanente Retention Score,
www.comparably.com/companies/kaiser-permanente/retention.
Accessed 29 Oct. 2024.
• “Fast Facts.” Fast Facts | Kaiser Permanente, 10 Feb. 2023,
about.kaiserpermanente.org/who-we-are/fast-facts.
