Chapter 10
Multimedia & E-Commerce
MULTIMEDIA
Multimedia refers to content that uses more than one medium. The
media includes text, sound, graphics/ images and animation/ video.
TYPES OF MEDIA
TEXT : simplest type - written documents - words in handouts - presentations - websites -
reports.
AUDIO : sound accompanies with visual presentation - listeners focus - radio broadcast -
online audio files - in multimedia presentation, audio used as Complementary media.
STILL IMAGES : Photographs - in digital or analog - well placed visual aids explains
concepts clearly.
ANIMATION : graphics that move - accompanied by audio effects.
VIDEO : used for recordings - create movies - post personal updates - business online
videos - instructional CDs.
USES OF
MULTIMEDIA
1. Multimedia
Presentation
2. Multimedia Games
3. Creative Industries
4. In Education
E- Commerce
E- Commerce
Electronic commerce is the
buying and selling of goods
and services, transmitting of
funds or data, over a network
(Internet).
Disadvantages of E- Commerce Advantages of E- Commerce
● 1. Limited customer service ● Availability
● 2. Not being able to touch or ● Speed of access
see ● Wide availability
● 3. Wait time ● Easy accessibility
● 4. Security ● Lower cost
● 5. E - Learning
E- Learning
● E-learning is learning with the use of electronic devices or
technology. E-learning uses information and communication
technology for learning purposes.
Disadvantages of E- Learning Advantages of E- Learning
● Flexible
● 1. Technology Dependent ● Anytime access to the resources
● 2. Lack of motivation ● Immediate result or feedback
● 3. Lack of help/ training ● Increased knowledge retention &
support engagement
● 4. Lack of human touch ● Confidence
E- Banking
E- Banking/ Internet Banking/ Virtual
Banking
● An electronic payment system that enables the customers of a
bank or other financial institution to conduct a range of financial
transactions through website.
Disadvantages of E- Banking Advantages of E- Banking
● High startup cost
● 1. Convenience ● Security concerns
● 2. Transfer services ● Transaction problems
● 3. Ease of monitoring ● Lack of personal contact between
● 4. Ease of transaction customer & banker
● 5. Quality service
E- Shopping
E- Shopping
● E- shopping is a form of electronic commerce which allows
consumers to directly buy goods or services from a seller over
the internet using a web browser.
Disadvantages of E- Shopping Advantages of E- Shopping
● 1. Save time and effort ● Delay in delivery
● 2. Convenience of shopping ● Missing the shopping experience
at home ● Frauds in online shopping
● 3. Comparisons ● High shipping cost
● 4. Online tracking
E- Governance
E- Governance
● Integration of Information & Communication Technology(ICT) in
all the processes, with the aim of enhancing the ability of
government to support the needs of public people.
E- Governance
Disadvantages of E- Governance Advantages of E- Governance
● 1. Lack of Interpersonal
communication ● Speed
● 2. High setup cost & ● Saving costs
technical difficulties ● Transparency
● 3. Illiteracy ● Accountability
● 4. Cybercrime / Leakage of
personal details
Thank you
