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SLA, Applications of Cloud

The document discusses Service Level Agreements (SLAs), defining their types (Customer, Internal, Multi-Level) and components, as well as the steps to write an SLA. It also outlines the advantages of SLAs, such as improved customer and employee experiences. Additionally, the document highlights various applications of cloud computing across sectors like healthcare, energy, transportation, education, government, mobile communication, and application development.

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suresh babu
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27 views12 pages

SLA, Applications of Cloud

The document discusses Service Level Agreements (SLAs), defining their types (Customer, Internal, Multi-Level) and components, as well as the steps to write an SLA. It also outlines the advantages of SLAs, such as improved customer and employee experiences. Additionally, the document highlights various applications of cloud computing across sectors like healthcare, energy, transportation, education, government, mobile communication, and application development.

Uploaded by

suresh babu
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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CLOUD APPLICATION DEVELOPMENT

SLA, Applications of Cloud Computing.


Presenter’s Name – A.SURESHBABU
Presenter’s ID - IARE10996
Department Name – CSE
Lecture Number – 5
Presentation Date – 25-07-2025
1
Service Level Agreement
 What is SLA?
 SLA stands for Service Level Agreement. It is an agreement between a service
provided and a client. The agreement includes the following.
 Details of the service
 The standard of service that the service provider has to maintain
 Performance measurement metrics.
 Types of SLA:
 SLAs are of 3 types
 1.Customer SLA
 2.Internal SLA
 3.Multi-Level SLA
2
Service Level Agreement
 Customer SLA:
 An agreement between an organization and a third-party service provider is
known as Customer SLA. In such an agreement, a company may hire any
service provider to provide the service at a reasonable cost.
 Internal SLA:
 An agreement made between different teams or departments in an
organization is called an Internal SLA.
 Multi-Level SLA
 This is an agreement made between an organization and multiple vendors,
between multiple teams, or a vendor that provides its services to different
customers.

3
Service Level Agreement
 How to write an SLA?
 Here are the steps which you need to follow to write an SLA.
 1.Service should be defined
 2.Service levels should be verified
 3.Checking performance metrics
 4.Preparation of SLA document.

4
Components of SLA
 1.Overview of the agreement.
 2.Services description.
 3.Exclusions.
 4.Performance of Service.
 5.Redressing.
 6.Stakeholders.
 7.Security.
 8.Process of terminating SLA.
 9.Signature.

5
Advantages of Service Level Agreements:

 Customer experience is improved


 Employee experience is improved
 SLA is a great source of information for all parties
 Performance of employees can be enhanced

6
Applications of cloud computing
 1. Healthcare
 2. Energy Systems
 3.Transportation
 4. Manufacturing
 5. Education
 6. Government
 7. Mobile Communication
 8. Application Development

7
Applications of cloud computing
 1.Health Care:
 Electronic Health Records (EHRs).
 Telemedicine & Remote Monitoring.
 Medical Imaging & AI Diagnostics .
 Health Analytics
 2.Energy Systems:
 1. Smart Grid Management.
 2. Energy Consumption Analytics.
 3. Renewable Integration.

8
Applications of cloud computing
 3. Transportation:
 1. Fleet Management
 2. Traffic Monitoring & Prediction
 3. Public Transport Systems.
 4. Manufacturing:
 1. Smart Manufacturing.
 2. Predictive Maintenance.
 3. Supply Chain Management

9
Applications of cloud computing
 5.Education:
 1. Online Learning Platforms.
 2. Learning Management Systems.
 3. Student Information Systems.
 4. Virtual Labs.
 6. Government:
 1. e-Governance Services.
 2. Smart City Infrastructure.
 3. Disaster Recovery & Resilience.

10
Applications of cloud computing
 7. Mobile Communication:
 1. Mobile Backend as a Service (MBaaS).
 2. Real-Time Sync & Messaging.
 3. Mobile Gaming & Streaming.
 4. Data Backup & Sync.
 8. Application Development:
 1. Cloud IDEs & DevOps.
 2. Scalable App Hosting.
 3. Microservices & Serverless Architectures.

11
Thank You

12

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