2.
The Rise of Public Diplomacy
• Propaganda Replaced by PD during Cold War
• U.S vs. USSR:
1) Culture (Louis Armstrong vs. Bolshoi Ballet)
2) Aid: Peace Corp., Marshall Plan
3) Media: Competition for credibility
• Interpersonal PD as well
2. The Rise of Public Diplomacy
• Shift from Passive to Active Audience Notion
• 9/11: Why do they hate us?
• Power Attracts Enemies: U.S. arrogance as sole super-
power
• Failure of the U.S. Ad Industry: Happy Muslim video
2. The Rise of Public Diplomacy
• Cull: Focus on Listening
• PD: Not a reactive tool for a crisis, but a proactive tool to build
long-term relationships during peace time
• Fighting ISIS through Smart Power: Unsuccessful
• A Hard Edge of Soft Power: More than just nice gestures
• Sympathy after 9/11 => Antipathy during 2003 Iraq War
China’s Cultural Outreach
• From Simple Panda Diplomacy to Aggressive Charm Of-
fensive
• Well-funded, Large-scale
• 2008 Beijing Olympics; 2010 Shanghai Expo; 2022 Bei-
jing
• Confucius Institute: 9 million students at 525 institutes
in 146 countries => A TROJAN HORSE?
China’s Cultural Outreach
1) 70 British Council, 160 Goethe Institute
2) In Partnership with local schools
3) Political motives hurting academic freedom
4) Western pushback
Russia’s Broadcasting
• RT from 2005: 2 million YouTube views in 2014 (more
than CNN)
• Putinesque Lens on Ukraine
• More Sophisticated than Soviet Propaganda (targeting)
• Annual Budget of $400 million (twice the VOA)
Russia’s Broadcasting
• Credibility Problem: Inaccuracy and provocations
• Numerous Players plus Online Sources => Needs care-
ful strategy
• Sesame Workshop Targeting Kids with Local Production:
Desirable strategy for future leaders
Israel’s Politicking
• Hostile Neighbors, Precarious Western Allies
• Jewish Diaspora in the U.S.
• U.S. and 2015 Nuclear Deal (Front groups used)
• PD and Diaspora Ministry
• Question of Meddling: Backlash possible for aggressive PD
U.S. Grass Roots Outreach
• Peace Corp. Lesson:
1) 1961 Kennedy: 220,000 volunteers in 140 countries by 2015
2) $400 million budget in 2014 for New Frontier and altruism
3) Temptation to replace people with social media (face to face)
• Obama: Entrepreneurship Project in Africa: U.S. as mentors for star-
tups
• KOICA: 10,000 so far (2,000 now) in developing countries for tech-
nology transfer and development experience sharing
Tomorrow’s Public Diplomacy
• Credibility:
1) Al Jazeera: Bias that matches audience bias; May not
be objective
2) Al Hurra’s Problem: Not catering to audience
3) PD Through Proxy: U.S. officials appearing on Al
Jazeera (more successful)
4) Who should be the messenger? (more important than
message)
Tomorrow’s Public Diplomacy
• Speed
1) Quick response needed: What shall we say?
2) Poses dangers too
3) Merits of social media: No gatekeepers
4) Tweeter Diplomacy
5) But be ready for following questions
Tweeter Diplomacy
Tomorrow’s Public Diplomacy
• Scope of Listening and Outreach
1) 2015 Tweet Giants: Obama, Pope, Modi
2) Need to scan information and data thru software & AI
tech
3) Listening in big scope
4) Arab Spring & Occupy Movement: Undetected by govt.
5) Shouldn’t be used to censor and oppress
Tomorrow’s Public Diplomacy
• Results:
1) PD: Slow and incremental process
2) Critics and budget team wants quick results (quantifi-
able)
3) Negative effects of Third World Visitors to U.S.
4) Causality difficult to prove
5) PD should go along with defined foreign policy objec-
tives