•Presented by Ishant
•Class 9A
•Subject
Information
Technology and
ITeS
Introduction
to IT and ITeS
•Information Technology (IT)
refers to the use of computers,
software, networks, and other
devices to store, retrieve,
transmit, and manipulate data.
•Information Technology
Enabled Services (ITeS) are
services that use IT to improve the
quality and efficiency of
operations, such as BPO (Business
Process Outsourcing), KPO
(Knowledge Process Outsourcing),
and LPO (Legal Process
Outsourcing).
Role of IT in Daily
Life
• IT plays a vital role in our everyday
life by simplifying tasks, saving time,
and making communication easier.
• We use emails and chat apps to
stay connected.
• Watch movies or listen to music
through online platforms.
• Shop online for clothes, gadgets,
and groceries.
• Book travel tickets and find routes
using Google Maps.
• Perform banking activities with just a
few taps on our phones.
Examples of IT
Applications
• IT is involved in almost every activity today:
• E-Governance helps in providing services like
Aadhaar, online voting, and tax filing.
• E-Commerce platforms like Amazon and Flipkart
make shopping simple.
• Cyber Security ensures the safety of online
data.
• Cloud Computing allows storing data online on
platforms like Google Drive.
• Online Learning tools help students study from
anywhere.
BPO and BPM
Industry Overview
• BPO (Business Process
Outsourcing) is when a company
hires another company to handle
its non-core work like customer
support, data entry, or billing.
• BPM (Business Process
Management) is the use of
software and methods to improve
business processes, making them
faster and more cost-effective.
• Both industries have created
thousands of jobs and helped
businesses work 24/7 globally.
Impact of IT in
Various Sectors
• IT has transformed many
sectors:
• Banking: ATMs, net
banking, and mobile
wallets
• Retail: Online shopping,
barcode scanners
• Transportation: GPS,
online ticketing, smart
traffic systems
• Agriculture: Weather
forecasting, soil testing
apps
Use of IT in
Healthcare
• Healthcare has become smarter
and faster due to IT:
• EHR (Electronic Health
Records) make storing patient
data easy.
• Telemedicine allows remote
consultations.
• Hospital software systems
manage appointments, billing,
and reports.
• Fitness apps and
smartwatches track health
regularly.
• AI in diagnostics helps doctors
detect diseases early.
Use of IT in Education
• Education has seen a major
boost with IT:
• Students attend online
classes via Zoom, Google
Meet.
• Smart boards and projectors
make learning visual and fun.
• E-learning apps offer video
lectures, quizzes, and notes.
• Virtual labs help in performing
science experiments remotely.
• Online exams are quick,
automatic, and eco-friendly.
Advantages
of IT and ITeS
•Improved communication through
instant messaging and video calls.
•Faster data processing with
powerful computers.
•Global connectivity for business
and education.
•Job opportunities in IT, BPO, app
development, cybersecurity.
•Better access to information
through internet and cloud storage.
Challenges/
Limitations
• Even though IT is very useful, it
comes with a few problems:
• Cybersecurity risks like
hacking, data theft, and viruses.
• Privacy issues due to apps
tracking our data.
• Job loss in some areas due to
automation.
• Digital divide between urban
and rural areas.
• Over-dependence on
technology can be risky.
Conclusion
• Information Technology and ITeS have
completely transformed the way we
live, work, and communicate. From
using smartphones and
smartwatches to attending online
classes and managing businesses
remotely — IT is everywhere.
• These technologies have made our
lives faster, more efficient, and
more connected. Whether it's
booking a cab, talking to a doctor
online, or learning from home, IT
is helping shape a better future.
• However, with all these benefits, we
must also remember to stay safe
online, protect our privacy, and use
technology responsibly and wisely.
Thank you
