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I excite people about using online communities to communicate, learn, and grow. I create strategies, drive engagement, and analyze oodles of data. I’m a Microsoft MVP and a children’s book author. Let's connect! WHAT I DO: • Scale leadership to embrace a corporate culture of open collaboration. • Create online communities to foster communication and brand loyalty. • Nurture customer advocates who publicize brand product and program successes. • Present “Working Out Loud” benefits for companies at conferences and in podcasts and videos. • Earned Microsoft’s Most Valuable Professional (MVP) award two years in a row.