Mobile in MROCs:
Towards the Next Frontier
   in Market Research

      Filip De Boeck
        Managing Partner

        @filip_deboeck
We agree,
Mobile is important.




                       MRMW
But what do we do with
 mobile in qualitative
      research?




                         MRMW
From wikipedia:
 Qualitative researchers aim to gather
 an in-depth understanding of human
behavior and the reasons that govern
such behavior. The qualitative method
   investigates the why and how of
decision making, not just what, where,
                 when.



                                MRMW
Qualitative researchers aim to gather an in-depth understanding
 of human behavior and the reasons that govern such behavior.
The qualitative method investigates the why and how of decision

     making, not just   what, where, when.
It’s about digging deep.




 Qualitative researchers aim to gather an in-depth understanding
 of human behavior and the reasons that govern such behavior.

The qualitative method investigates thewhy and how
         of decision making, not just what, where, when.


                                                           MRMW
The 21st century
method of digging
 deep: MROC’s



          MRMW
Engagement &                  Longterm &
social dynamics               Asynchronous

            Unsolicited, maturated
                  feedback


                                        MRMW
Gamification




               MRMW
MRMW
15 inch




          3,5 inch




              MRMW
15 inch




4,3 x less engagement?
  4,3 x less richness?

                         3,5 inch




                             MRMW
Ever tried to *tap* a really
   long and sensitive
 message to your girl or
        boyfriend?




                  MRMW
MRMW
Let’s solve that through
       technology.




                       MRMW
Time to abandon the idea
     of mobile qual.




                           MRMW
Wait a second.




                 MRMW
No environment is 100%
 device-free anymore



                         MRMW
64% shopping
20% bike                  25% bathroom




           62% family

                               MRMW
It’s personal


                MRMW
It’s contextual


          It’s contextual.



                      MRMW
We love personal &
 contextual #mrx!




                     MRMW
Breaking the barriers of time
        and space


                                MRMW
So should we abandon
    mobile qual?




                       MRMW
MRMW
It’s about
knowing where
    to dig.




                It’s about
                 digging
                   deep.
The right inflow at
  the right time
   enriches the
MROC and shows
 us where to dig

              MRMW
Mobile data – what?




                      MRMW
Mobile data – where?




                       MRMW
Mobile data – why?




                     MRMW
Communities benefits:




1.   Reflective probing
2.   Social currency
3.   The social pressure
4.                   MRMW
     Crowd interpretation
1. The basics to stay in touch
2. Facilitate sharing




                                 MRMW
MRMW
MRMW
It’s almost like the facebook model.


                       “People that use
                      Facebook on their
                      mobile devices are
                      twice as active on
                     Facebook than non-
                        mobile users”




                                  MRMW
Wrap-up

•   Mobile = personal & contextual

•   Mobile data = visual & quick

•   Mobile & MROCs: friends with
    benefits

•   MROC’s enrich the data, create
    social currency and boost
    engagement
Thanks!

Find me via
@filip_deboeck or
filip@insites-consulting.com
                               Elias Veris

More Related Content

PDF
Joe Nguyen's comScore WAN-IFRA Presentation
PPTX
The Digital Universe - New Zealand
PPTX
Understanding People Using Mobile Devices
PDF
Relevance, relevance, relevance! A call to arms (hands, fingers and thumbs) f...
PDF
Marketing Research & CMO
PPTX
MMRA / QRCA Mobile Qualitative - Using Mobile to Understand Customers
PDF
Toluna - Democratisation of Research
PDF
The Democratisation
Joe Nguyen's comScore WAN-IFRA Presentation
The Digital Universe - New Zealand
Understanding People Using Mobile Devices
Relevance, relevance, relevance! A call to arms (hands, fingers and thumbs) f...
Marketing Research & CMO
MMRA / QRCA Mobile Qualitative - Using Mobile to Understand Customers
Toluna - Democratisation of Research
The Democratisation

Similar to Mobile in MROCs: Towards the Next Frontier in Market Research (by Filip De Boeck) (20)

PDF
Strategies for Harnessing Social Media for Effective B2C Marketing Research a...
PDF
Toluna sony music tfm&a2011
PPTX
MMRA QRCA NYC Mobile Qualitative Presentation
PPTX
Data & Marketing Analytics Theatre; The democratisation of market research
PPT
Modern "Social" Online Qualitative Research
PDF
MRA - Florida Chapter Webinar oct 2011
PDF
The Box And Beyond
PPT
Monitising mobile (data and infomation)
PPTX
MMRA Mobile Mystery Shopping
KEY
Information Management: Evolution or Revolution?
PDF
O2 mobile innovation -smlxl
PDF
Future trends jan12 final
PDF
Mobile and-behavior-change
PPT
Getting In Line with Online: Making Sense of Chat-Based Focus Groups, Social ...
PPT
Mobile, Mobile, Data
PDF
Ian Jindal: Presentation to the "Future of Digital Marketing", June 2008
PDF
The art of not relying on recall: The use of pop-up communities for mobile re...
PDF
Selasturkiye Guide To The Top 16 Social Media Research Questions By Mra Imro
PDF
The Future of Market Research
PDF
SMLXL Mobile Marketing Association-NY-2011
Strategies for Harnessing Social Media for Effective B2C Marketing Research a...
Toluna sony music tfm&a2011
MMRA QRCA NYC Mobile Qualitative Presentation
Data & Marketing Analytics Theatre; The democratisation of market research
Modern "Social" Online Qualitative Research
MRA - Florida Chapter Webinar oct 2011
The Box And Beyond
Monitising mobile (data and infomation)
MMRA Mobile Mystery Shopping
Information Management: Evolution or Revolution?
O2 mobile innovation -smlxl
Future trends jan12 final
Mobile and-behavior-change
Getting In Line with Online: Making Sense of Chat-Based Focus Groups, Social ...
Mobile, Mobile, Data
Ian Jindal: Presentation to the "Future of Digital Marketing", June 2008
The art of not relying on recall: The use of pop-up communities for mobile re...
Selasturkiye Guide To The Top 16 Social Media Research Questions By Mra Imro
The Future of Market Research
SMLXL Mobile Marketing Association-NY-2011
Ad

More from InSites on Stage (20)

PDF
IIeX Europe Panel: Thinking Fast and Thinking 4.0
PDF
The end of average is over: how to bring back our EDGE?
PDF
We have seen the future...
PDF
Market Research Today, Tomorrow and the Day after Tomorrow
PPTX
Time capsule to the future of research
PDF
Comeos e-commerce study 2017
PDF
VR: The Ultimate Empathy Machine
PDF
The patient is no longer patient
PDF
Why people use and engage with digital content globally
PDF
Brand Religion - MIE 2017
PDF
Brand Religion
PDF
Research as a Customer Service
PDF
The Power is in the Mix
PDF
Minority report in research communities
PDF
Memefication of Insights Smartees Webinar
PDF
Turning Insights into Impact Smartees Workshop
PDF
Shaping your business together with patients Smartees Webinar
PDF
Transforming Consumer Experience Smartees Workshop
PDF
What's the price of privacy?
PDF
The Danone Activation Studio
IIeX Europe Panel: Thinking Fast and Thinking 4.0
The end of average is over: how to bring back our EDGE?
We have seen the future...
Market Research Today, Tomorrow and the Day after Tomorrow
Time capsule to the future of research
Comeos e-commerce study 2017
VR: The Ultimate Empathy Machine
The patient is no longer patient
Why people use and engage with digital content globally
Brand Religion - MIE 2017
Brand Religion
Research as a Customer Service
The Power is in the Mix
Minority report in research communities
Memefication of Insights Smartees Webinar
Turning Insights into Impact Smartees Workshop
Shaping your business together with patients Smartees Webinar
Transforming Consumer Experience Smartees Workshop
What's the price of privacy?
The Danone Activation Studio
Ad

Recently uploaded (20)

DOCX
Hand book of Entrepreneurship 4 Chapters.docx
PPTX
IITM - FINAL Option - 01 - 12.08.25.pptx
PPTX
Understanding Procurement Strategies.pptx Your score increases as you pick a ...
PDF
Susan Semmelmann: Enriching the Lives of others through her Talents and Bless...
PPTX
Market and Demand Analysis.pptx for Management students
PDF
Sustainable Digital Finance in Asia_FINAL_22.pdf
PDF
Satish NS: Fostering Innovation and Sustainability: Haier India’s Customer-Ce...
PPTX
basic introduction to research chapter 1.pptx
PPTX
TRAINNING, DEVELOPMENT AND APPRAISAL.pptx
PPTX
33ABJFA6556B1ZP researhchzfrsdfasdfsadzd
DOCX
Handbook of entrepreneurship- Chapter 7- Types of business organisations
PPTX
BUSINESS CYCLE_INFLATION AND UNEMPLOYMENT.pptx
PPTX
2 - Self & Personality 587689213yiuedhwejbmansbeakjrk
PPTX
Portfolio Example- Market & Consumer Insights – Strategic Entry for BYD UK.pptx
DOCX
Center Enamel A Strategic Partner for the Modernization of Georgia's Chemical...
PDF
Robin Fischer: A Visionary Leader Making a Difference in Healthcare, One Day ...
PDF
Comments on Clouds that Assimilate Parts I&II.pdf
PDF
Highest-Paid CEO in 2025_ You Won’t Believe Who Tops the List.pdf
PPTX
interschool scomp.pptxzdkjhdjvdjvdjdhjhieij
PPTX
Project Management_ SMART Projects Class.pptx
Hand book of Entrepreneurship 4 Chapters.docx
IITM - FINAL Option - 01 - 12.08.25.pptx
Understanding Procurement Strategies.pptx Your score increases as you pick a ...
Susan Semmelmann: Enriching the Lives of others through her Talents and Bless...
Market and Demand Analysis.pptx for Management students
Sustainable Digital Finance in Asia_FINAL_22.pdf
Satish NS: Fostering Innovation and Sustainability: Haier India’s Customer-Ce...
basic introduction to research chapter 1.pptx
TRAINNING, DEVELOPMENT AND APPRAISAL.pptx
33ABJFA6556B1ZP researhchzfrsdfasdfsadzd
Handbook of entrepreneurship- Chapter 7- Types of business organisations
BUSINESS CYCLE_INFLATION AND UNEMPLOYMENT.pptx
2 - Self & Personality 587689213yiuedhwejbmansbeakjrk
Portfolio Example- Market & Consumer Insights – Strategic Entry for BYD UK.pptx
Center Enamel A Strategic Partner for the Modernization of Georgia's Chemical...
Robin Fischer: A Visionary Leader Making a Difference in Healthcare, One Day ...
Comments on Clouds that Assimilate Parts I&II.pdf
Highest-Paid CEO in 2025_ You Won’t Believe Who Tops the List.pdf
interschool scomp.pptxzdkjhdjvdjvdjdhjhieij
Project Management_ SMART Projects Class.pptx

Mobile in MROCs: Towards the Next Frontier in Market Research (by Filip De Boeck)