Presentations
Servicing 'Core and Chore': A framework for understanding a Modern IT Working EnvironmentPresentations
The role of the central IT Services organisation in a Web 2.0 worldPresentations
So that's it for it services, or is it?Presentations
Universities And Social Networking: making sense out of nonsenseDocuments
Disruptive technologies and the implications for University Information Services - Part 2: The way forwardDocuments
Disruptive technologies and the implications for University Information Services - Part 1: The issues discussedDocuments
The role of the central IT Services organisation in a Web 2.0 world - paper