As a leader in government programs, a businessman, consultant, and executive in IT, I help guide decisions on which systems and apps best support various processes and requirements. For program management & customer interactions I implement Service Management and make sure everyone plays well in the sandbox.
I learned leadership at West Point, Service Management from international experts, enterprise apps from ol' pros, systems in data centers, infrastructure in network operations -- managed IT in manufacturing, healthcare, and defense - at HP, GDIT, USDA, USMC -- and worked in a dozen countries.
SPECIALTIES
IT Service Management (ITIL Expert), Lean Six Sigma (Black Belt), Secret Clea...
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organizational developmentleadershipprocess improvementmanagementorganizationsprocessorganizational changeworkfloworganizationbest practicesteamworkleadership developmentitilitsmbusiness architectureimprovementlean six sigmacontinual improvementmodellinggovernmentgovernancewisdomteamssilosservice managementpersonalitylife lessonscareerbusiness functionsbusinessiso20000it service managementchange managementpsychologyteam
As a leader in government programs, a businessman, consultant, and executive in IT, I help guide decisions on which systems and apps best support various processes and requirements. For program management & customer interactions I implement Service Management and make sure everyone plays well in the sandbox.
I learned leadership at West Point, Service Management from international experts, enterprise apps from ol' pros, systems in data centers, infrastructure in network operations -- managed IT in manufacturing, healthcare, and defense - at HP, GDIT, USDA, USMC -- and worked in a dozen countries.
SPECIALTIES
IT Service Management (ITIL Expert), Lean Six Sigma (Black Belt), Secret Clea...
Tags
organizational developmentleadershipprocess improvementmanagementorganizationsprocessorganizational changeworkfloworganizationbest practicesteamworkleadership developmentitilitsmbusiness architectureimprovementlean six sigmacontinual improvementmodellinggovernmentgovernancewisdomteamssilosservice managementpersonalitylife lessonscareerbusiness functionsbusinessiso20000it service managementchange managementpsychologyteam
