Organization / Workplace

Occupation

Industry

Apparel / Fashion

Website

About

Professional Objective: Enable companies to create sustainable competitive differentiation through the quality of the customer experience they provide. Leveraging VOC, change management, process improvement, and process automation to create a better customer experience, increase employee satisfaction, and enhance profitability. Summary of Qualifications & Experience: Driven global customer operations executive with proven track record in operational analysis, strategic planning, organizational transformation, cost leadership and M&A related integration. Demonstrated commitment to the development of a high performance culture that embodies customer experience excellence, continual p...