IT Service and Support
40 SlideShares 101 Followers 35 Followings
Personal Information
Organization / Workplace
Detroit, Michigan United States
Industry
Technology / Software / Internet
Website
www.hdimotown.com
About
We are a Community of service and support professionals that provides regular Opportunities for its members to network, exchange best practices and enhance their skills through sponsored training and relevant educational programs.
Contact Details
Tags
hdi motown hdi motown itil service economy changing skills business help desk executive panel v3 catalog customer satisfaction help desk customer service support customer desktop service management knowledge management
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Presentations

(38)
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Apr 2008 Making Connections

16 years ago • 317 Views

Apr2008 Management Developmentfor New Tech Support Managers

16 years ago • 492 Views

April2007 Knowledge Mgmt

16 years ago • 713 Views

Jan2007 Establishing A Service Desk Draft

16 years ago • 2010 Views

Feb2007 Kelly Services Hdi Chapter Meeting 020807 Public Domain

16 years ago • 1474 Views

Aug2008 Eds Presentation

16 years ago • 872 Views

July 2007 The Poor Man’S Service Desk Motown

16 years ago • 2773 Views

July2008 Recession Proof Your Career

16 years ago • 404 Views

Feb2008 Service Desk Maturity Models & Fram

16 years ago • 4722 Views

June2007 Implementing Itil Problem Mgmt

16 years ago • 3840 Views

June2008 Hdi Quality Presentation

16 years ago • 757 Views

March2008 Strategies For Adopting Self Service And Automation

16 years ago • 465 Views

Mar2007 Avoiding Hiring Mistakes Updated

16 years ago • 389 Views

Nov2007 Hiring For Fit

16 years ago • 437 Views

Sept2007 Hdi Exec Panel2007

16 years ago • 346 Views

Sept2008 Hdi Motown September 2008

16 years ago • 358 Views

Jan2008 Proactive Contact Management Strategies Motown 1 9 07

16 years ago • 654 Views

November 2008 - Virtual Help Desk

16 years ago • 477 Views

October 2008 - Synergizing The Generations Discussion

16 years ago • 752 Views

October 2008 - Transforming from Help Desk to Service Desk, Lowering TCO

16 years ago • 10435 Views

March 2009 - Reducing Incidents: 3-2-1-0 Approach

16 years ago • 1612 Views

July 09 - Finding the Right Candidates and Securing a Job in a Tough Economic Climate

16 years ago • 506 Views

Help Desk Manager’s Crash Course

16 years ago • 1422 Views

Sept2009 HDI Motown Exec Panel

15 years ago • 430 Views

Strategic Desktop Virtualization

15 years ago • 619 Views

Thin Client Computing In The Steady State

15 years ago • 885 Views

Kcs overview for detroit 2010

15 years ago • 1003 Views

The value of SAAS for ITSM

15 years ago • 828 Views

Social Networking One Year later

15 years ago • 411 Views

Social media and your organization

14 years ago • 514 Views

Documents

(2)

HDI Motown February 2009 - Virtual Remote Support S.I.M.P.L.E

16 years ago • 489 Views

It Services And Service Catalog(ITIL V3)

15 years ago • 8022 Views
Personal Information
Organization / Workplace
Detroit, Michigan United States
Industry
Technology / Software / Internet
Website
www.hdimotown.com
About
We are a Community of service and support professionals that provides regular Opportunities for its members to network, exchange best practices and enhance their skills through sponsored training and relevant educational programs.
Tags
hdi motown hdi motown itil service economy changing skills business help desk executive panel v3 catalog customer satisfaction help desk customer service support customer desktop service management knowledge management
See more