An Introduction to Google Analytics 
for Education Marketers 
Presented by: Philippe Taza, CEO 
Higher Education Marketing 
ptaza@higher-education-marketing.com
Today’s Presentation 
• Navigating the Google Analytics Interface 
• Setting up an Account 
• Recommended configuration/settings 
• Goals and Conversion Tracking 
• Basic Report Sections and Features 
• How to manage Google Analytics in 2 hours a week
The Google Analytics Admin Interface 
Select the Admin tab to access the Google Analytics control panel
Managing Google Analytics Accounts
Setting up an account 
It’s really easy to get up and running with Google Analytics, just 
insert the code into the pages you want to track.
Linking AdWords and Webmaster Tools 
• If you are marketing with Google AdWords, you must link the accounts for better tracking. 
• Webmaster Tools provides deep insights into your website and should be linked.
Remove internal traffic – setup an IP Filter
Remove internal traffic – Setup an IP Filter
Sharing Google Analytics access 
Google Analytics provides many levels of permissions for sharing access
Choose from many Default Segments 
• Under the system tab, you will find 22 segments to choose from. The 
purple ones are some of my favorites. 
• New custom segments can also be created for advanced users!
Goals vary based on personas 
• Its important to map out the goals that the various users may have. 
• Google Analytics makes it possible to track and measure many types of goals.
Setting up Website Goals 
You can track many types of goals in Analytics
Setting up a Request Info Goal 
The request info goal is very common on EDU websites. To configure such a goal in 
Google Analytics, you will need 2 URLs: 
1. The URL of the Form 
2. The URL of the Thank You page users see once they fill out the form
Setting up Website Goals
The Google Analytics Reporting Interface 
Other cool features are available: exporting, email scheduling, etc.
The Overview Report where it all begins! 
The Overview report under Audience, is the report you land on once you begin your 
Google Analytics journey.
The Location Report 
The Location report under Audience can tell you where your traffic is coming from: 
countries, states, cities, etc.
The Mobile Overview Report 
The Mobile Overview report under Audience, can tell you more about the types of 
devices which are accessing your site.
The Channel Report 
The Channels report under Acquisition, gives you macro level insights into the various 
channels you are using to attract traffic to your website.
What are the main Channels? 
• Organic: SEO Traffic from search engines 
• Email: links in email campaigns 
• Direct: users enter the URL directly in the 
browser 
• Referral: traffic from other sites yours is linked on 
• Social: Facebook, Twitter, LinkedIn, etc. 
• Paid Search: Google AdWords, Bing ads, etc.
The All Traffic Report 
The All Traffic report under Acquisition, gives you micro level insights into the various 
sources of traffic your website is receiving. Notice how we are able to track off line 
Newspaper traffic and PPC initiatives on Facebook.
The AdWords Campaign Report 
Notice how AdWords has a full section of reports which are available under 
Acquisition. You will need to link Google AdWords and Google Analytics to have these 
reports populated. For those of you using AdWords, it would be important not to rely 
only on the data available in the Google AdWords interface.
The Social Overview Report 
The Social Overview report under Acquisition, gives you a snapshot of how your social 
channel is performing.
The Queries Report 
The Queries report under Acquisition, provides organic or SEO keyword level 
information. You can see what keywords your website is generating impressions and 
clicks from, and know what is your average position on Google. You will need to link 
Google Webmaster Tools and Google Analytics to have these reports populated.
The All Pages Report 
The All Pages report under Behavior, gives you page by page insights including how 
often it’s been viewed, the average time spent on that page, the bounce rate and the 
page value. The page value gives you an indication of the propensity of a user to 
convert on one of your goals after seeing that particular page.
The Landing Pages Report 
The Landing Pages report under Behavior provides information on the first pages users 
see or land on. The definition of landing page is the first page a user lands on.
The All Pages Navigation Summary Report 
The All Pages Navigation Summary report under Behavior provides detailed insights on 
which pages users visited before and after a particular page. You will also know what 
percentage of users enter and exit that page. This is one of my favorite reports 
The Goals Overview Report 
The Goals Overview report under Conversions, provides a summary view of the total 
number of conversions and conversion rate.
The Goals Overview Report 
The Reverse Goal Path report under Conversions tells you which pages were seen prior 
to converting.
The Goals Overview Report 
The Funnel Visualisation report under Conversions gives you insights on how effective 
your conversion page is. In this example, 54% of sessions decided to fill out the form 
and convert!
Google Analytics URL Builder 
Use the URL builder to manually tag 
URLs you will use in specific 
campaigns. 
https://support.google.com/analytics/answer/1033867?rd=2
Google Analytics Resources 
• URL Builder: 
https://support.google.com/analytics/answer/103 
3867?rd=2 
• Google Analytics Training: 
http://www.google.com/intl/en/analytics/learn/
Have questions about Google Analytics? 
• I’m easy to reach at: 
Philippe Taza 
Tel: 514-312-3968 ext:104 
ptaza@higher-education-marketing.com 
www.higher-education-marketing.com 
https://twitter.com/PhilippeTaza
An introduction to google analytics for educational marketers

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An introduction to google analytics for educational marketers

  • 1. An Introduction to Google Analytics for Education Marketers Presented by: Philippe Taza, CEO Higher Education Marketing [email protected]
  • 2. Today’s Presentation • Navigating the Google Analytics Interface • Setting up an Account • Recommended configuration/settings • Goals and Conversion Tracking • Basic Report Sections and Features • How to manage Google Analytics in 2 hours a week
  • 3. The Google Analytics Admin Interface Select the Admin tab to access the Google Analytics control panel
  • 5. Setting up an account It’s really easy to get up and running with Google Analytics, just insert the code into the pages you want to track.
  • 6. Linking AdWords and Webmaster Tools • If you are marketing with Google AdWords, you must link the accounts for better tracking. • Webmaster Tools provides deep insights into your website and should be linked.
  • 7. Remove internal traffic – setup an IP Filter
  • 8. Remove internal traffic – Setup an IP Filter
  • 9. Sharing Google Analytics access Google Analytics provides many levels of permissions for sharing access
  • 10. Choose from many Default Segments • Under the system tab, you will find 22 segments to choose from. The purple ones are some of my favorites. • New custom segments can also be created for advanced users!
  • 11. Goals vary based on personas • Its important to map out the goals that the various users may have. • Google Analytics makes it possible to track and measure many types of goals.
  • 12. Setting up Website Goals You can track many types of goals in Analytics
  • 13. Setting up a Request Info Goal The request info goal is very common on EDU websites. To configure such a goal in Google Analytics, you will need 2 URLs: 1. The URL of the Form 2. The URL of the Thank You page users see once they fill out the form
  • 15. The Google Analytics Reporting Interface Other cool features are available: exporting, email scheduling, etc.
  • 16. The Overview Report where it all begins! The Overview report under Audience, is the report you land on once you begin your Google Analytics journey.
  • 17. The Location Report The Location report under Audience can tell you where your traffic is coming from: countries, states, cities, etc.
  • 18. The Mobile Overview Report The Mobile Overview report under Audience, can tell you more about the types of devices which are accessing your site.
  • 19. The Channel Report The Channels report under Acquisition, gives you macro level insights into the various channels you are using to attract traffic to your website.
  • 20. What are the main Channels? • Organic: SEO Traffic from search engines • Email: links in email campaigns • Direct: users enter the URL directly in the browser • Referral: traffic from other sites yours is linked on • Social: Facebook, Twitter, LinkedIn, etc. • Paid Search: Google AdWords, Bing ads, etc.
  • 21. The All Traffic Report The All Traffic report under Acquisition, gives you micro level insights into the various sources of traffic your website is receiving. Notice how we are able to track off line Newspaper traffic and PPC initiatives on Facebook.
  • 22. The AdWords Campaign Report Notice how AdWords has a full section of reports which are available under Acquisition. You will need to link Google AdWords and Google Analytics to have these reports populated. For those of you using AdWords, it would be important not to rely only on the data available in the Google AdWords interface.
  • 23. The Social Overview Report The Social Overview report under Acquisition, gives you a snapshot of how your social channel is performing.
  • 24. The Queries Report The Queries report under Acquisition, provides organic or SEO keyword level information. You can see what keywords your website is generating impressions and clicks from, and know what is your average position on Google. You will need to link Google Webmaster Tools and Google Analytics to have these reports populated.
  • 25. The All Pages Report The All Pages report under Behavior, gives you page by page insights including how often it’s been viewed, the average time spent on that page, the bounce rate and the page value. The page value gives you an indication of the propensity of a user to convert on one of your goals after seeing that particular page.
  • 26. The Landing Pages Report The Landing Pages report under Behavior provides information on the first pages users see or land on. The definition of landing page is the first page a user lands on.
  • 27. The All Pages Navigation Summary Report The All Pages Navigation Summary report under Behavior provides detailed insights on which pages users visited before and after a particular page. You will also know what percentage of users enter and exit that page. This is one of my favorite reports 
  • 28. The Goals Overview Report The Goals Overview report under Conversions, provides a summary view of the total number of conversions and conversion rate.
  • 29. The Goals Overview Report The Reverse Goal Path report under Conversions tells you which pages were seen prior to converting.
  • 30. The Goals Overview Report The Funnel Visualisation report under Conversions gives you insights on how effective your conversion page is. In this example, 54% of sessions decided to fill out the form and convert!
  • 31. Google Analytics URL Builder Use the URL builder to manually tag URLs you will use in specific campaigns. https://support.google.com/analytics/answer/1033867?rd=2
  • 32. Google Analytics Resources • URL Builder: https://support.google.com/analytics/answer/103 3867?rd=2 • Google Analytics Training: http://www.google.com/intl/en/analytics/learn/
  • 33. Have questions about Google Analytics? • I’m easy to reach at: Philippe Taza Tel: 514-312-3968 ext:104 [email protected] www.higher-education-marketing.com https://twitter.com/PhilippeTaza

Editor's Notes

  • #11: setup, profiles, filters, traffic, goals, KPIs