Hugo de Vries
1 SlideShare 21 Followers 11 Followings
Personal Information
Organization / Workplace
Amsterdam Area, Netherlands Netherlands
Occupation
Senior Consultant Telecom, Media & Utilities
Industry
Telecom / Mobile
Website
http://www.nl.capgemini-consulting.com/
About
Energetic consultant with a passion for customer experience, proces optimisation and revenue assurance in the telecommunications industry
Contact Details
Tags
capgemini consulting differentiation telecommunications customer experience
See more

Presentations

(1)

Cross-Channel Customer Experience Design in Telecommunications

13 years ago • 9411 Views

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(1)

Roadmap to Customer Experience Management

Kantar TNS • 13 years ago
Personal Information
Organization / Workplace
Amsterdam Area, Netherlands Netherlands
Occupation
Senior Consultant Telecom, Media & Utilities
Industry
Telecom / Mobile
Website
http://www.nl.capgemini-consulting.com/
About
Energetic consultant with a passion for customer experience, proces optimisation and revenue assurance in the telecommunications industry
Tags
capgemini consulting differentiation telecommunications customer experience
See more