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Supply Chain Management 01 - Introduction

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Mohammad Tawfik

The document discusses Mohammad Tawfik's supply chain management course. It introduces Tawfik and his qualifications, then outlines the course topics, requisites, and story approach using the example of Zeco Cafe. The course will use Zeco's business problems to teach supply chain and logistics concepts. It will cover topics like logistics, transportation, warehousing and inventory management.

Education
Related topics:
Supply Chain Management • Aerospace Engineering
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Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org AEMN328 Logistics and Transportation Logistics and Transportation (Supply Chain Management) What is a Supply Chain? What is a Supply Chain? Mohammad Tawfik
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Your Speaker ● Mohammad Tawfik ● Academy of Knowledge, Founder and Academic Director, 2012 - Now ● AUC, Instructor, Engineering and Science Services, 2011 - Now ● Zewail City for Science and Technology, Director of Aerospace Engineering Program, 2014-2017 ● Former: GUC, BUE, EAU, and CUFE
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Your Speaker ● Mohammad Tawfik ● BSc., Aerospace Engineering, Cairo University, 1993 ● Diploma, Computer Science, Cairo University, 2002 ● MSc., Aerospce Engineering, Old Dominion U., 1999 ● Meng, Mechanical Engineering, U. Maryland, 2002 ● PhD, Mechanical Engineering, U. Maryland, 2003
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Your Speaker ● National Encouragement Award 2008, Egypt. ● Who’s Who in the World, 2010. ● Outstanding Lecturer Award, German University in Cairo, October 2006.
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Your Speaker ● Mohammad.tawfik@gmail.com ● Facebook ● Twitter ● Blogger ● SlideShare ● AcademyOfKnowledge.org
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org And why do you want that? And why do you want that?
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org If you do not know where you If you do not know where you are going, any road will take are going, any road will take you there you there
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org What will make What will make you you happy? happy?
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Introducing the Course
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Course ILO’s ● By the end of this course, the student will be able to: 1.Understand the relations between different supply chain elements (AEM ILO 1.2) 2.Design Logistics networks (AEM ILO 2.1) 3.Evaluate the performance of a logistics network (AEM ILO 3.2) 4.Analyse the supply chain performance (AEM ILO 2.3) 5.Use digital tools for team-working (AEM ILO 4.1) 6.Present case studies of supply chain networks (AEM ILO 4.2)
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Topics ● Logistics – Transportation ● Logistics – Warehousing ● Logistics – Inventory Management ● Supply Chain – Sourcing ● Supply Chain – Uncertainty ● Operations Management (as time allows)
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Course Requisites ● Each student is required to have their personal computing device (laptop, tablet, smart phone, etc...) during ALL lectures (life or online) ● Each student is responsible for their internet connectivity (Wi-Fi, hotspot, etc...) during ALL lectures (Life or online)
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Course Requisites ● Each student is required to use a camera and show their faces during ALL online sessions ● Each student is required to be able to use Google online office tools (spreadsheets, word processor, presentation preparation tool, etc…)
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Course Requisites ● All assignments, individual and group, are required to be prepared and presented in electronic format using Google tools and/or video recording tools unless otherwise specified. ● Each student is required to join a team of their peers for the group assignments/projects. The teams will not be allowed to be reorganized during the course.
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Course Story
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Zeco Cafe Zeco Cafe
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Course Story ● The course will be delivered through the story of “Zeco”. ● He is an entrepreneur who will start a coffee shop small business and grows his business in different stages of his life. ● The student will play the role of Zeco or one of his consultants by providing different cases of business problems that need to be studies for decision making.
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Course Story ● Through those problems, the student will be exposed to different supply chain and logistic problems that need to be solved in a practical and scientific manner in order to provide the business with the best possible decisions to grow and prosper.
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org What is Supply Chain What is Supply Chain Management? Management?
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Definition ● The management of upstream upstream and downstream downstream value-added flows of materials, final goods, and related information among suppliers, company, resellers, and final consumers. WikiPedia
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Or maybe ...
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Primary Targets Primary Targets Secondary Targets Secondary Targets
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Primary and secondary targets are assigned according to how scholars scholars of SCM pay attention to them However, you can easily argue that they are both important important for any successful business
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org What is Supply Chain Management? ● Active management of intra-firm activities ● Maximize customer value ● Achieve sustainable competitive advantage Udatta Palekar
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Why do Supply Chains Exist? ● Why not have one single firm that controls the whole process from raw material to final product? (The vertically integrated firm) – Lack of expertise/competence – Lower costs – Resource constraints Udatta Palekar
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org What is the supply chain of Zeco Cafe?
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Zeco may focus on a much simpler chain!
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Zeco Supply Chain ● Buy components from supplier ● Mix and serve drinks ● Collect money and complaints ● Pay suppliers for more supplies ● Inform suppliers about complaints ● Get answers about complaints and inform customer.
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Three Flows
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Kpakpakpa®
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Or is it five flows?
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Brandalyzer®
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org What risk does Zeco have? ● He might not find customers! ● Supplies may be spoiled ● Money may be stolen :(
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Zeco Risk ● Zeco transfers the risk to the customer by adding an extra charge on the bill ● Zeco transfers risk to the supplier by buying on credit
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Customer and supplier risks ● Customer risks having to pay without being satisfied! ● Not to mention the risk of food poisoning!!! ● The suppliers risk not being paid or losing their reputation by working with Zeco.
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Values Transfer ● Zeco adds value to the coffee and tee by: – Mixing and serving – Food business – Maintaining the cafe in acceptable conditions to attract customers – Entertainment Business
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Note the close relation between supply chain supply chain and value chain value chain!
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Without adding value, no business will exist for Zeco or anyone else for that matter
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Assignment #1 Assignment #1
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Coffee/Tea Supply Chain ● You will need to prepare a presentation to inform others bout the supply chain of your choice (Coffee or Tea) ● The presentation should at least present the following:
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Coffee/Tea Supply Chain ● Which countries are producers of the product? ● Which countries are the biggest importers of the product? ● Which countries are the biggest exporters of the product? ● In the past 10 years, how did the product price change? ● What are the top companies that sell the product worldwide? ● Why are some of the biggest exporters do not produce the product?
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Due date ● 11:59 PM the night before the next lecture ● Do not let time run out on you! (submit early)
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org References References
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org References ● Supply Chain Logistics, Rudolf Leuschner, Ph.D. https://www.coursera.org/learn/supply-chain-logistics?specialization=supply- chain-management ● Supply Chain Operations, Rudolf Leuschner, Ph.D. https://www.coursera.org/learn/operations?specialization=supply-chain-man agement ● Supply Chain Planning, Rudolf Leuschner, Ph.D. https://www.coursera.org/learn/planning?specialization=supply-chain-manag ement ● Supply Chain Sourcing, Rudolf Leuschner, Ph.D. https://www.coursera.org/learn/sourcing?specialization=supply-chain-manag ement
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org References ● Supply Chain Management Strategy, Rudolf Leuschner, Ph.D. https://www.coursera.org/learn/supply-chain-management-strategy ● Operations Management: Analysis and Improvement Methods, Udatta Palekar, PhD https://www.coursera.org/learn/operations-management?specializatio n=value-chain-management ● Operations Management: Strategy and Quality Management for the Digital Age, Udatta Palekar, PhD https://www.coursera.org/learn/process-improvement?specialization= value-chain-management
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org References ● “What does a Supply Chain Engineer do?”, StepStone, https://www.stepstone.be/career-advice/article/supply-chain-engineer/ ● “Supply Chain Engineer job description template”, Hiring Resources, https://recruitee.com/hiring-resources/job-description-templates/supply-chain-e ngineer/ ● “What is supply chain management (SCM)?”, TechTarget® https://searcherp.techtarget.com/definition/supply-chain-management-SCM ● “Supply chain management”, WikiPedia, https://en.wikipedia.org/wiki/Supply_chain_management ● “The three flows of supply chain”, Nifemi Aluko, https://kpakpakpa.com/spotlight/the-three-flows-of-supply-chain/
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org References ● “Consumer Behaviour, Brand Management, Marketing and Psychology”, Brandalyzer, https://brandalyzer.blog/2016/03/23/the-five-major-flows-in-supply-chain/ ● “Top 3 Strategies To Improve The Supply Chain Performance In Your Business”, Darren Woolard, https://www.dmg-freight.com/top-3-strategies-to-improve-supply-chain-performance -in-business/ ● “5 Ways to Increase Supply Chain Performance”, Zoe Meeken, https://www.business.org/software/supplier/ways-to-increase-supply-chain-perform ance/ ● “7 Tips for Effective Inventory Management in Global Supply Chain”, TradeGecko, https://www.tradegecko.com/blog/7-tips-for-effective-inventory-management-in-a-gl obal-supply-chain
Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org References ● “Supply Chain Management: Inventory Management”, Donglei Du ● “Business-Plan Forecasting”, Steven D. Peterson, Peter E. Jaret, Barbara Findlay Schenck ● “Excel Sales Forecasting For Dummies”, Conrad Carlberg ● “Sales Forecasting: A Practical Guide”, Mark Blessington ● “Sales and Operations Planning The How-To Handbook”, Thomas F. Wallace and Robert A Stahl ● “Introduction to Financial Forecasting in Investment Analysis”, John Guerard

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Supply Chain Management 01 - Introduction

  • 1. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org AEMN328 Logistics and Transportation Logistics and Transportation (Supply Chain Management) What is a Supply Chain? What is a Supply Chain? Mohammad Tawfik
  • 2. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Your Speaker ● Mohammad Tawfik ● Academy of Knowledge, Founder and Academic Director, 2012 - Now ● AUC, Instructor, Engineering and Science Services, 2011 - Now ● Zewail City for Science and Technology, Director of Aerospace Engineering Program, 2014-2017 ● Former: GUC, BUE, EAU, and CUFE
  • 3. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Your Speaker ● Mohammad Tawfik ● BSc., Aerospace Engineering, Cairo University, 1993 ● Diploma, Computer Science, Cairo University, 2002 ● MSc., Aerospce Engineering, Old Dominion U., 1999 ● Meng, Mechanical Engineering, U. Maryland, 2002 ● PhD, Mechanical Engineering, U. Maryland, 2003
  • 4. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Your Speaker ● National Encouragement Award 2008, Egypt. ● Who’s Who in the World, 2010. ● Outstanding Lecturer Award, German University in Cairo, October 2006.
  • 5. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Your Speaker ● [email protected] ● Facebook ● Twitter ● Blogger ● SlideShare ● AcademyOfKnowledge.org
  • 6. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org
  • 7. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org And why do you want that? And why do you want that?
  • 8. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org
  • 9. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org If you do not know where you If you do not know where you are going, any road will take are going, any road will take you there you there
  • 10. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org What will make What will make you you happy? happy?
  • 11. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Introducing the Course
  • 12. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Course ILO’s ● By the end of this course, the student will be able to: 1.Understand the relations between different supply chain elements (AEM ILO 1.2) 2.Design Logistics networks (AEM ILO 2.1) 3.Evaluate the performance of a logistics network (AEM ILO 3.2) 4.Analyse the supply chain performance (AEM ILO 2.3) 5.Use digital tools for team-working (AEM ILO 4.1) 6.Present case studies of supply chain networks (AEM ILO 4.2)
  • 13. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Topics ● Logistics – Transportation ● Logistics – Warehousing ● Logistics – Inventory Management ● Supply Chain – Sourcing ● Supply Chain – Uncertainty ● Operations Management (as time allows)
  • 14. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Course Requisites ● Each student is required to have their personal computing device (laptop, tablet, smart phone, etc...) during ALL lectures (life or online) ● Each student is responsible for their internet connectivity (Wi-Fi, hotspot, etc...) during ALL lectures (Life or online)
  • 15. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Course Requisites ● Each student is required to use a camera and show their faces during ALL online sessions ● Each student is required to be able to use Google online office tools (spreadsheets, word processor, presentation preparation tool, etc…)
  • 16. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Course Requisites ● All assignments, individual and group, are required to be prepared and presented in electronic format using Google tools and/or video recording tools unless otherwise specified. ● Each student is required to join a team of their peers for the group assignments/projects. The teams will not be allowed to be reorganized during the course.
  • 17. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org
  • 18. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Course Story
  • 19. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Zeco Cafe Zeco Cafe
  • 20. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Course Story ● The course will be delivered through the story of “Zeco”. ● He is an entrepreneur who will start a coffee shop small business and grows his business in different stages of his life. ● The student will play the role of Zeco or one of his consultants by providing different cases of business problems that need to be studies for decision making.
  • 21. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Course Story ● Through those problems, the student will be exposed to different supply chain and logistic problems that need to be solved in a practical and scientific manner in order to provide the business with the best possible decisions to grow and prosper.
  • 22. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org What is Supply Chain What is Supply Chain Management? Management?
  • 23. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Definition ● The management of upstream upstream and downstream downstream value-added flows of materials, final goods, and related information among suppliers, company, resellers, and final consumers. WikiPedia
  • 24. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Or maybe ...
  • 25. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org
  • 26. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Primary Targets Primary Targets Secondary Targets Secondary Targets
  • 27. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Primary and secondary targets are assigned according to how scholars scholars of SCM pay attention to them However, you can easily argue that they are both important important for any successful business
  • 28. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org What is Supply Chain Management? ● Active management of intra-firm activities ● Maximize customer value ● Achieve sustainable competitive advantage Udatta Palekar
  • 29. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Why do Supply Chains Exist? ● Why not have one single firm that controls the whole process from raw material to final product? (The vertically integrated firm) – Lack of expertise/competence – Lower costs – Resource constraints Udatta Palekar
  • 30. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org What is the supply chain of Zeco Cafe?
  • 31. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org
  • 32. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org
  • 33. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org
  • 34. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Zeco may focus on a much simpler chain!
  • 35. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org
  • 36. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Zeco Supply Chain ● Buy components from supplier ● Mix and serve drinks ● Collect money and complaints ● Pay suppliers for more supplies ● Inform suppliers about complaints ● Get answers about complaints and inform customer.
  • 37. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org
  • 38. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Three Flows
  • 39. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Kpakpakpa®
  • 40. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Or is it five flows?
  • 41. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Brandalyzer®
  • 42. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org What risk does Zeco have? ● He might not find customers! ● Supplies may be spoiled ● Money may be stolen :(
  • 43. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Zeco Risk ● Zeco transfers the risk to the customer by adding an extra charge on the bill ● Zeco transfers risk to the supplier by buying on credit
  • 44. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Customer and supplier risks ● Customer risks having to pay without being satisfied! ● Not to mention the risk of food poisoning!!! ● The suppliers risk not being paid or losing their reputation by working with Zeco.
  • 45. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Values Transfer ● Zeco adds value to the coffee and tee by: – Mixing and serving – Food business – Maintaining the cafe in acceptable conditions to attract customers – Entertainment Business
  • 46. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Note the close relation between supply chain supply chain and value chain value chain!
  • 47. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Without adding value, no business will exist for Zeco or anyone else for that matter
  • 48. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Assignment #1 Assignment #1
  • 49. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Coffee/Tea Supply Chain ● You will need to prepare a presentation to inform others bout the supply chain of your choice (Coffee or Tea) ● The presentation should at least present the following:
  • 50. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Coffee/Tea Supply Chain ● Which countries are producers of the product? ● Which countries are the biggest importers of the product? ● Which countries are the biggest exporters of the product? ● In the past 10 years, how did the product price change? ● What are the top companies that sell the product worldwide? ● Why are some of the biggest exporters do not produce the product?
  • 51. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org Due date ● 11:59 PM the night before the next lecture ● Do not let time run out on you! (submit early)
  • 52. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org References References
  • 53. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org References ● Supply Chain Logistics, Rudolf Leuschner, Ph.D. https://www.coursera.org/learn/supply-chain-logistics?specialization=supply- chain-management ● Supply Chain Operations, Rudolf Leuschner, Ph.D. https://www.coursera.org/learn/operations?specialization=supply-chain-man agement ● Supply Chain Planning, Rudolf Leuschner, Ph.D. https://www.coursera.org/learn/planning?specialization=supply-chain-manag ement ● Supply Chain Sourcing, Rudolf Leuschner, Ph.D. https://www.coursera.org/learn/sourcing?specialization=supply-chain-manag ement
  • 54. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org References ● Supply Chain Management Strategy, Rudolf Leuschner, Ph.D. https://www.coursera.org/learn/supply-chain-management-strategy ● Operations Management: Analysis and Improvement Methods, Udatta Palekar, PhD https://www.coursera.org/learn/operations-management?specializatio n=value-chain-management ● Operations Management: Strategy and Quality Management for the Digital Age, Udatta Palekar, PhD https://www.coursera.org/learn/process-improvement?specialization= value-chain-management
  • 55. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org References ● “What does a Supply Chain Engineer do?”, StepStone, https://www.stepstone.be/career-advice/article/supply-chain-engineer/ ● “Supply Chain Engineer job description template”, Hiring Resources, https://recruitee.com/hiring-resources/job-description-templates/supply-chain-e ngineer/ ● “What is supply chain management (SCM)?”, TechTarget® https://searcherp.techtarget.com/definition/supply-chain-management-SCM ● “Supply chain management”, WikiPedia, https://en.wikipedia.org/wiki/Supply_chain_management ● “The three flows of supply chain”, Nifemi Aluko, https://kpakpakpa.com/spotlight/the-three-flows-of-supply-chain/
  • 56. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org References ● “Consumer Behaviour, Brand Management, Marketing and Psychology”, Brandalyzer, https://brandalyzer.blog/2016/03/23/the-five-major-flows-in-supply-chain/ ● “Top 3 Strategies To Improve The Supply Chain Performance In Your Business”, Darren Woolard, https://www.dmg-freight.com/top-3-strategies-to-improve-supply-chain-performance -in-business/ ● “5 Ways to Increase Supply Chain Performance”, Zoe Meeken, https://www.business.org/software/supplier/ways-to-increase-supply-chain-perform ance/ ● “7 Tips for Effective Inventory Management in Global Supply Chain”, TradeGecko, https://www.tradegecko.com/blog/7-tips-for-effective-inventory-management-in-a-gl obal-supply-chain
  • 57. Supply Chain Management Mohammad Tawfik #AcademyOfKnowledge http://SCM.AcademyOfKnowledge.org References ● “Supply Chain Management: Inventory Management”, Donglei Du ● “Business-Plan Forecasting”, Steven D. Peterson, Peter E. Jaret, Barbara Findlay Schenck ● “Excel Sales Forecasting For Dummies”, Conrad Carlberg ● “Sales Forecasting: A Practical Guide”, Mark Blessington ● “Sales and Operations Planning The How-To Handbook”, Thomas F. Wallace and Robert A Stahl ● “Introduction to Financial Forecasting in Investment Analysis”, John Guerard