The document discusses how the Internet can be used to create informed patients by providing them access to healthcare information. It notes that while the Internet cannot cure illnesses or prevent medical errors, it serves as a fast, inexpensive, and pervasive tool for finding information on risks, treatment options, medical references, side effects, and healthcare recommendations. However, there is still a need for more collaboration between patients and medical professionals online. The document proposes that both groups could better utilize the Internet by having doctors provide online information and encourage online patient communities.