The document describes the use of focus groups and surveys to research the target audience for a music video.
Some key findings from the focus groups include changing the narrative to portray the star as happy but subtly lonely, and removing any studio shots based on the audience's preference for location shots.
Surveys of 20 people aged 16-18 found most listen to music on Spotify rather than watching videos on YouTube. They also revealed few people buy CDs today.
Showing a rough cut to another focus group, the audience understood the narrative and thought lip sync was good but cuts needed better blending, which was later improved.