Organization / Workplace

Occupation

Industry

Retail

About

Salesforce.com and Oracle certified CRM professional with diverse combination of experience in delivering CRM solutions using Force.com (Cloud) and Oracle Platforms. Specialties: • SDLC (Software Development Life Cycle) • Knowledge in Marketing Cloud ( Email,Mobile Push message, Social Studio, Journey Builder etc) • Application development. • Business Analysis and Product Management. • Application Integration (REST/API/EAI) • Sales, Service Cloud in Force.com platform. • Solutions improvement (Automation) • Vendor selection and management (RFI’s , RFT’s) • Reports and Dashboards- (Salesforce Analytics, OBIEE, Qlikview) • Testing. Projects handled: • Solution design in Force.com Sales, ...