INTRODUCTION OF THE NZ HEALTH IT PLAN ENABLES BETTER 
GOUT MANAGEMENT 
Reflections of an early adopter 
Associate Professor Peter Gow BMedSci FAFRM FRACP 
Rheumatologist, CMDHB 
Chair, NICLG
Introduction of the NZ Health IT Plan enables better gout management
Introduction of the NZ Health IT Plan enables better gout management
Introduction of the NZ Health IT Plan enables better gout management
Summary 
 A person with gout, and the systems issues to be addressed 
• Innovation is not just the use of new medicines, but 
includes the better use of current medicine 
 Health IT enablement 
• As above, with better use of current and future IT 
systems 
 Successful models of improved care for patients with gout 
• Without this, IT just makes bad care faster to achieve 
 The CMDHB Rheumatology Department/MGAG Quality 
Improvement Initiative 
• There has to be a better cobweb
Gout
Gout-The Patients’ Perspective 
Patient 1 
“I would say it was worse than a broken bone.” 
Patient 2 
“When someone walks past me even the little wind will make my pain 
worse.” 
Patient 3 
“When I do get gout there is a lot of throbbing in the area and feels like 
the area which is red and hot like cooking a real hot sensation. When it 
is really bad it feels like the flesh is trying to rip and going to burst my 
skin because my skin is stretching too much.” 
Patient 4 
“I was bed-bound and dependent on my whanau. This caused a lot of 
stress in my family. The pain was so bad that it destroyed me. I thought 
I was going to die. I survived but it was so traumatic I asked my wife to 
put a pillow over my head to kill me. Yes it was that bad.”
Introduction of the NZ Health IT Plan enables better gout management
Try walking on this patient’s feet !
Gout in Counties Manukau 
 Prevalence in primary care 
• 14.9% Pacific men 
• 9.3% Maori men 
• 4.1% European men 
• (2.0% women) 
 > 200 admissions to MMH each year 
 > 10000 patients in Counties Manukau 
 Leading cause for new referrals to rheumatology clinic at CMDHB
Introduction of the NZ Health IT Plan enables better gout management
Improving Long Term Conditions (Oranga Ki 
Tua)-the need for a Whanau Ora approach 
Ambition to Improve Quality 
Where is your health system going? 
Ordinary 
Quality 
Islands of excellence 
within sea of ordinary 
quality and safety 
Transformed 
organisation with 
high levels of 
quality and safety-everywhere 
New islands 
appear, others go, 
but no overall 
real change
Concern over proportion of 
gout patients presenting to 
hospital and GP with acute 
gout attacks. 
Auckland regional 
clinical pathway for 
gout prevention. 
200 patients diagnosed with 
gout were randomly chosen 
from two GP centres. 
1. Significant numbers of 
gout patients do not get 
regular urate estimations. 
2. Almost half of patients 
diagnosed with gout are 
not on allopurinol despite 
high urate levels. 
1. The reasons for 
suboptimal care and 
solutions to the problem 
have been identified 
2. A campaign to improve 
the health of gout 
patients is in progress. 
1. Re-audit after 
intervention. 
2. Consider applying 
model to other chronic 
disorders. 
Set Goals & 
Act 
Identify 
Problem 
Set Standard 
Evaluate 
& 
Measure 
Identify 
Re- deficiency 
evaluate
Clinical Audit – Management of Gout 
The Problem-recurrent pain, disability and work absence 
• 54% of patients had an attack of acute gout in the previous 12 months 
The Diagnosis-measure serum urate 
• 27.5% of the 200 patients had not had a serum urate measurement within the 
previous year. 
The Solution-prescribe medication to normalise serum urate (curative) 
• 51.2% of patients are currently not on allopurinol or other urate lowering 
therapy (ULT). 
The Result 
• 70.5% of patients had a serum urate level ≥ 0.36 mmol/L.
Introduction of the NZ Health IT Plan enables better gout management
Oranga Ki Tua Design Principles 
1. Building engagement with the individual and their whānau 
ensuring their aspirations remain at the centre of the 
planning process 
2. Ensure prevention of, and early intervention for, medical 
long term conditions 
3. Focus on proactive support of individuals and whānau 
moving from dependency to responsibility including 
building of health literacy 
4. Function across agency and organisational 
boundaries to promote collaboration, coordination and 
integration of quality services 
5. Build services that are evidence based, accountable and 
responsive to emerging needs and trends 
6. Support the concept that ‘any door is the right door’
Prerequisites of an effective health system 
 Information 
• National database (Atlas) 
• PHO databases 
 Infrastructure 
• IT enablement (Clinical pathways/shared care/e-referrals 
(messaging)/gout decision support /Health Navigator (education)) 
• Localities development (CMDHB), including long term 
conditions/oranga ki tua 
• Whanau ora 
• Health literacy initiatives 
 Incentives 
• ARI contract/NHC FFP/ Community pharmacy contract 
• National Health Targets (Diabetes/CVS/Smoking)
Knowledge management/Innovation: 
Improvement programs
IT Enablement of Improved Healthcare 
Atlas of variation (HQSC) 
Problem identification, and quality improvement measurement 
Patient Management Systems 
Identification of those with specific conditions, their medications and laboratory based 
outcomes 
Gout Predict (Enigma) 
Baseline data and decision support 
Shared care repository (TestSafe) 
Combined record of clinical data, including laboratory tests, imaging, pharmacy dispensing 
etc 
Clinical Pathways (Healthpoint, My Practice etc) 
Systematic multidisciplinary management guidelines 
Ambulatory Care (MedDocs etc ) 
Outpatient specialist advice to patients and healthcare providers 
Transfer of Care (Orion Electronic Discharge Summary/e-referrals) 
Coordination of care including advice to patients at hospital discharge/ 
Ambulatory care referrals including virtual reviews and messaging between providers 
Patient information eg Health Navigator NZ [www.healthnavigator.org.nz] 
Arthritis NZ[www.arthritis.org.nz] 
Educational resources 
Shared care plans(CCMS-HSA Global) and patient portals 
Linkage of patient goals with multidisciplinary coordinated care, with direct patient input
Introduction of the NZ Health IT Plan enables better gout management
Gold Standard
Referrals Process
Referrals Process 
Faxed referral Electronic referral 
 Referred 12/9 Referred/Logged 12/9 
 Logged 15/9 
 Graded 17/9 
 Reviewed 24/9 
 Letter to GP 26/9 
 Received GP 28/9 Graded/Letter to GP 13/9 
 Total delay 16 days 1 day
Introduction of the NZ Health IT Plan enables better gout management
Introduction of the NZ Health IT Plan enables better gout management
26 
E Shared Care Snapshot 
E-SHARED CARE VIEWS
Expected Benefits 
• Patient involvement in planning and common plan with all 
providers 
• Communication improved within team (includes patient): 
- Know who is doing what, when 
- Common medications list, action list, problems 
- “Virtual consult” request and fulfilment e.g. request for 
medicines change, request for secondary consultation 
- Team can be mobile, distributed, and still share
Ta Pasefika Pit Stop Programme Review 
December 2010 
 Enrolment of 128 clients, with an increase in rate of 
enrolments since August 2010. 
 A reduction in Uric Acid of 12.4% in those clients who have 
completed 6 months in the programme. This is on track for 
the target of a 10% reduction at one year. 
 A reduction in the proportion of clients reporting time off 
work due to gout from 55.6% at enrolment to 25% of those 
clients who have completed an assessment at 6 months. 
 An increase in the proportion of clients who have had a 
cardiovascular risk assessment from 30.5% at enrolment to 
88.9% at 6 months.
Gout Management at Ta Pasefika 
 Group learning sessions for GPs and primary care nurses 
 Development of a plan to improve gout management, 
including the possibility of specialist learning clinics. 
 Enrolment of appropriate patients in Healthy Eating – 
Healthy Action programmes. 
 Programmes to encourage cooperation with therapy 
(individual and group), including education programmes. 
 Chronic Care Management clinics. 
 Access to more effective medication e.g. benzbromarone
100% 
75% 
50% 
25% 
0% 
Urate Estimation 
3 months 
Urate Estimation 
12 months 
Normouricemia On Allopurinol / 
URT 
Pre 
Post
Health Literacy
Introduction of the NZ Health IT Plan enables better gout management
100% 
90% 
80% 
70% 
60% 
50% 
40% 
30% 
20% 
10% 
0% 
Normouricemia On allopurinol/URT 
Pre 
Post
350 
300 
250 
200 
150 
100 
50 
0 
Average Allopurinol dose 
Pre Post 
Average Allopurinol dose
Clinical 
Screen 
Lab 
Screen 
Clinical 
Assessment 
Specific Condition 
Pathways 
Outcomes 
Demography (incl 
genetic factors) 
Lifestyle 
Body size 
Chronic conditions: 
Diabetes 
Hypertension 
Ischaemic heart disease 
Renal impairment 
Gout 
Glucose 
HbA1C 
Creatinine 
Uric acid 
CRP 
Detailed history & 
examination 
CVS risk factor 
score 
Diabetes pathways/guidelines 
CVS pathways/CHF 
guidelines/shared care plans 
Chronic kidney disease 
pathway/guidelines 
Gout pathway/guidelines/shared 
care plans 
Generic Lifestyle Programme 
Smoking cessation 
Exercise 
Nutrition (including lower sugar/fructose) 
Health literacy 
Employment 
Shared care plans 
Whanau ora 
Risk & Whanau Ora 
assessment 
Self/family management 
Improved 
patient care 
Reduced 
inequality 
Reduced 
hospitalisation 
IT Enabled Metabolic Syndrome Best Practice 
Lipids 
Plus 
Plus 
Reduced 
demand on 
outpatient 
clinics 
Strength-based goals 
ACR (Urine)
Introduction of the NZ Health IT Plan enables better gout management
Introduction of the NZ Health IT Plan enables better gout management
Guidelines for Use of Care Plan Headings 
 The care plan will be determined by the patient 
goal(s) 
 Clinicians may not need to use all the headings 
 Clinicians, in partnership with patients and their 
whanau, should prioritise the headings so that the 
most important appear at the top of the list
Care Plan Headings 
 About me 
• Where the patient can write anything they would like other people to know about 
themselves 
 Things that my care team will do 
• Any action that a health professional needs to do 
 Things I will do 
• Any action a patient/caregiver takes to manage their own health 
 Medication 
• Please document any identified issues with medication 
 Daily life 
• Consider aspect where the patient where the patient may require further assessment or 
support for them to complete their daily activities 
 Lifestyle 
• Any statements or concerns regarding general aspects of the patients life 
 Social and mental wellbeing 
• Any social, emotional, cultural or spiritual issues impacting on current health issues 
 Advance Care Planning (ACP)
Management of Gout- Urate <0.36 
Decrease number and severity of acute attacks 
Reduce damage to joints 
Reduce damage to kidneys 
Reduce cardiovascular risk (stroke, heart attacks 
and death) 
Improve whanau ora
6. Communication 
5. 
Access and 
Navigation 
1. 
Leadership 
and 
Management 
4. 
Meeting needs 
of population 
2. 
Consumer 
involvement 
Health 
literate 
organisation 
3. 
Workforce
How “industrial age medicine” will invert to become “information age 
healthcare” (reproduced with permission from Jennings, Miller, and 
Materna)1. 
Smith R BMJ 1997;314:1495 
©1997 by British Medical Journal Publishing Group

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Introduction of the NZ Health IT Plan enables better gout management

  • 1. INTRODUCTION OF THE NZ HEALTH IT PLAN ENABLES BETTER GOUT MANAGEMENT Reflections of an early adopter Associate Professor Peter Gow BMedSci FAFRM FRACP Rheumatologist, CMDHB Chair, NICLG
  • 5. Summary  A person with gout, and the systems issues to be addressed • Innovation is not just the use of new medicines, but includes the better use of current medicine  Health IT enablement • As above, with better use of current and future IT systems  Successful models of improved care for patients with gout • Without this, IT just makes bad care faster to achieve  The CMDHB Rheumatology Department/MGAG Quality Improvement Initiative • There has to be a better cobweb
  • 7. Gout-The Patients’ Perspective Patient 1 “I would say it was worse than a broken bone.” Patient 2 “When someone walks past me even the little wind will make my pain worse.” Patient 3 “When I do get gout there is a lot of throbbing in the area and feels like the area which is red and hot like cooking a real hot sensation. When it is really bad it feels like the flesh is trying to rip and going to burst my skin because my skin is stretching too much.” Patient 4 “I was bed-bound and dependent on my whanau. This caused a lot of stress in my family. The pain was so bad that it destroyed me. I thought I was going to die. I survived but it was so traumatic I asked my wife to put a pillow over my head to kill me. Yes it was that bad.”
  • 9. Try walking on this patient’s feet !
  • 10. Gout in Counties Manukau  Prevalence in primary care • 14.9% Pacific men • 9.3% Maori men • 4.1% European men • (2.0% women)  > 200 admissions to MMH each year  > 10000 patients in Counties Manukau  Leading cause for new referrals to rheumatology clinic at CMDHB
  • 12. Improving Long Term Conditions (Oranga Ki Tua)-the need for a Whanau Ora approach Ambition to Improve Quality Where is your health system going? Ordinary Quality Islands of excellence within sea of ordinary quality and safety Transformed organisation with high levels of quality and safety-everywhere New islands appear, others go, but no overall real change
  • 13. Concern over proportion of gout patients presenting to hospital and GP with acute gout attacks. Auckland regional clinical pathway for gout prevention. 200 patients diagnosed with gout were randomly chosen from two GP centres. 1. Significant numbers of gout patients do not get regular urate estimations. 2. Almost half of patients diagnosed with gout are not on allopurinol despite high urate levels. 1. The reasons for suboptimal care and solutions to the problem have been identified 2. A campaign to improve the health of gout patients is in progress. 1. Re-audit after intervention. 2. Consider applying model to other chronic disorders. Set Goals & Act Identify Problem Set Standard Evaluate & Measure Identify Re- deficiency evaluate
  • 14. Clinical Audit – Management of Gout The Problem-recurrent pain, disability and work absence • 54% of patients had an attack of acute gout in the previous 12 months The Diagnosis-measure serum urate • 27.5% of the 200 patients had not had a serum urate measurement within the previous year. The Solution-prescribe medication to normalise serum urate (curative) • 51.2% of patients are currently not on allopurinol or other urate lowering therapy (ULT). The Result • 70.5% of patients had a serum urate level ≥ 0.36 mmol/L.
  • 16. Oranga Ki Tua Design Principles 1. Building engagement with the individual and their whānau ensuring their aspirations remain at the centre of the planning process 2. Ensure prevention of, and early intervention for, medical long term conditions 3. Focus on proactive support of individuals and whānau moving from dependency to responsibility including building of health literacy 4. Function across agency and organisational boundaries to promote collaboration, coordination and integration of quality services 5. Build services that are evidence based, accountable and responsive to emerging needs and trends 6. Support the concept that ‘any door is the right door’
  • 17. Prerequisites of an effective health system  Information • National database (Atlas) • PHO databases  Infrastructure • IT enablement (Clinical pathways/shared care/e-referrals (messaging)/gout decision support /Health Navigator (education)) • Localities development (CMDHB), including long term conditions/oranga ki tua • Whanau ora • Health literacy initiatives  Incentives • ARI contract/NHC FFP/ Community pharmacy contract • National Health Targets (Diabetes/CVS/Smoking)
  • 19. IT Enablement of Improved Healthcare Atlas of variation (HQSC) Problem identification, and quality improvement measurement Patient Management Systems Identification of those with specific conditions, their medications and laboratory based outcomes Gout Predict (Enigma) Baseline data and decision support Shared care repository (TestSafe) Combined record of clinical data, including laboratory tests, imaging, pharmacy dispensing etc Clinical Pathways (Healthpoint, My Practice etc) Systematic multidisciplinary management guidelines Ambulatory Care (MedDocs etc ) Outpatient specialist advice to patients and healthcare providers Transfer of Care (Orion Electronic Discharge Summary/e-referrals) Coordination of care including advice to patients at hospital discharge/ Ambulatory care referrals including virtual reviews and messaging between providers Patient information eg Health Navigator NZ [www.healthnavigator.org.nz] Arthritis NZ[www.arthritis.org.nz] Educational resources Shared care plans(CCMS-HSA Global) and patient portals Linkage of patient goals with multidisciplinary coordinated care, with direct patient input
  • 23. Referrals Process Faxed referral Electronic referral  Referred 12/9 Referred/Logged 12/9  Logged 15/9  Graded 17/9  Reviewed 24/9  Letter to GP 26/9  Received GP 28/9 Graded/Letter to GP 13/9  Total delay 16 days 1 day
  • 26. 26 E Shared Care Snapshot E-SHARED CARE VIEWS
  • 27. Expected Benefits • Patient involvement in planning and common plan with all providers • Communication improved within team (includes patient): - Know who is doing what, when - Common medications list, action list, problems - “Virtual consult” request and fulfilment e.g. request for medicines change, request for secondary consultation - Team can be mobile, distributed, and still share
  • 28. Ta Pasefika Pit Stop Programme Review December 2010  Enrolment of 128 clients, with an increase in rate of enrolments since August 2010.  A reduction in Uric Acid of 12.4% in those clients who have completed 6 months in the programme. This is on track for the target of a 10% reduction at one year.  A reduction in the proportion of clients reporting time off work due to gout from 55.6% at enrolment to 25% of those clients who have completed an assessment at 6 months.  An increase in the proportion of clients who have had a cardiovascular risk assessment from 30.5% at enrolment to 88.9% at 6 months.
  • 29. Gout Management at Ta Pasefika  Group learning sessions for GPs and primary care nurses  Development of a plan to improve gout management, including the possibility of specialist learning clinics.  Enrolment of appropriate patients in Healthy Eating – Healthy Action programmes.  Programmes to encourage cooperation with therapy (individual and group), including education programmes.  Chronic Care Management clinics.  Access to more effective medication e.g. benzbromarone
  • 30. 100% 75% 50% 25% 0% Urate Estimation 3 months Urate Estimation 12 months Normouricemia On Allopurinol / URT Pre Post
  • 33. 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Normouricemia On allopurinol/URT Pre Post
  • 34. 350 300 250 200 150 100 50 0 Average Allopurinol dose Pre Post Average Allopurinol dose
  • 35. Clinical Screen Lab Screen Clinical Assessment Specific Condition Pathways Outcomes Demography (incl genetic factors) Lifestyle Body size Chronic conditions: Diabetes Hypertension Ischaemic heart disease Renal impairment Gout Glucose HbA1C Creatinine Uric acid CRP Detailed history & examination CVS risk factor score Diabetes pathways/guidelines CVS pathways/CHF guidelines/shared care plans Chronic kidney disease pathway/guidelines Gout pathway/guidelines/shared care plans Generic Lifestyle Programme Smoking cessation Exercise Nutrition (including lower sugar/fructose) Health literacy Employment Shared care plans Whanau ora Risk & Whanau Ora assessment Self/family management Improved patient care Reduced inequality Reduced hospitalisation IT Enabled Metabolic Syndrome Best Practice Lipids Plus Plus Reduced demand on outpatient clinics Strength-based goals ACR (Urine)
  • 38. Guidelines for Use of Care Plan Headings  The care plan will be determined by the patient goal(s)  Clinicians may not need to use all the headings  Clinicians, in partnership with patients and their whanau, should prioritise the headings so that the most important appear at the top of the list
  • 39. Care Plan Headings  About me • Where the patient can write anything they would like other people to know about themselves  Things that my care team will do • Any action that a health professional needs to do  Things I will do • Any action a patient/caregiver takes to manage their own health  Medication • Please document any identified issues with medication  Daily life • Consider aspect where the patient where the patient may require further assessment or support for them to complete their daily activities  Lifestyle • Any statements or concerns regarding general aspects of the patients life  Social and mental wellbeing • Any social, emotional, cultural or spiritual issues impacting on current health issues  Advance Care Planning (ACP)
  • 40. Management of Gout- Urate <0.36 Decrease number and severity of acute attacks Reduce damage to joints Reduce damage to kidneys Reduce cardiovascular risk (stroke, heart attacks and death) Improve whanau ora
  • 41. 6. Communication 5. Access and Navigation 1. Leadership and Management 4. Meeting needs of population 2. Consumer involvement Health literate organisation 3. Workforce
  • 42. How “industrial age medicine” will invert to become “information age healthcare” (reproduced with permission from Jennings, Miller, and Materna)1. Smith R BMJ 1997;314:1495 ©1997 by British Medical Journal Publishing Group