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2016 Region DC Manager Responsibilities
- 1. Responsibilitiesof RegionDCMaintenance Manager thatsupportsSupplyChainsDC’s G.Hayes 07/01.2015 Page 1 Daily Responsibilities of a Region DC Maintenance Manager RegionDCMaintenance Manager is responsible forthe managementof services andprocessesthat supportthe DC’s. The regionmanagerensure thatan DC’s hasthe mostsuitable workingenvironment for itsassociates/membersandtheiractivities toprovide anefficientandsafe workingenvironment by usingbestbusinesspracticestomanage resources,servicesandprocesses tomeetthe needsof the operation. Support As a DC Maintenance ManagerI ensure the workload/projectsare completedontime andwithin budget,thatthe workload/project'sobjectivesare metandthat everyone elseisdoingtheirjob properly.Projectsare usuallyseparatetousual day-to-daybusinessactivitiesandrequire agroup of people toworktogethertoachieve aset of specificobjectives.DC Maintenance Manageroversees the workload/projectsinthe DC’stoensure the desiredresultsare achievedand the mostefficient resourcesare usedand the differentinterestsinvolvedare satisfied. Contracts/Agreements DC Maintenance Managernegotiates contracts/agreementswithclientsandvendorswho performwork inthe DC’s.These contractscan range fromgeneral repairs,toroofing,parkinglotstoHVACetc..Before agreeingtocontract servicesfroma vendoraDC Maintenance Managerwill obtainbidsforthe service fromdifferentproviders tomake sure the DC is receivingthe maximumbenefitforthe moneythatis beingspent.Once aprice is agreedupon DC Maintenance Manageris responsiblefordraftingand reviewinganynecessarycontracts/agreementsaswell aspreparingdocumentationorpresentationson the work beingdone forthatDC. Once work hascommenceditisour responsibility tomake sure that the work iscompletedontime andaccordingto the contractedagreement. Operational Costs Anotherlarge partof the DC Maintenance Managerresponsibilityis tomanage operationalcosts. PuttingbidstogetherandwritingCPR’sandEPR’salong PowerPointDeck forthe Capcom Committee for the reviewprocess. Indoingsoit isnecessary tosearchout waysto cut costs while adequately maintainingthe businesspremises. AsaDC Maintenance ManagerI have to workwithinthe budgetfor all expendituresfromourdepartmentandworkthroughoutthe yearto maintaincostwithinthe budgetedamountwhilemakingadjustmentsonanemergencybasisensuringthateveryexpenditure workstowardscreatinga more efficientworkenvironmentinthe DC.
- 2. Responsibilitiesof RegionDCMaintenance Manager thatsupportsSupplyChainsDC’s G.Hayes 07/01.2015 Page 2 RegionDC Maintenance Manager is involvedin both strategicplanning and day-to-dayoperations, particularly in relationto buildingsand premises.Areasof responsibilitybelow: Essential Functions: Preparingdocumentstoputout tendersforcontractors; DC Maintenance Managerdevelopsandmonitorsbudgetallocations,expenditures,fund balancesandrelatedfinancial activitiesforthe purpose of ensuringthatallocationsare accurate,revenuesare recorded,expensesare withinbudgetlimitsand/orfiscal practicesare followed. WorkingwithRiskManagement Teamon assetlosses whenincidentsarise ata DC. Respondingappropriatelytoemergenciesorurgentissuesastheyarise anddealingwiththe consequences Oversee approvedDCrelocationsanddetermine capital/expense budgetforrelocations. Prioritize andcompleteapprovedexpenseprojects;Complete approvedexpense projectsinthe D/I network.Thiswill include analyzingeachrequesttodetermine correctapproach.Itwill also include obtainingquotes,submittingall neededpaperworkforapproval andfollowingupto insure workiscompletedtostandards. Complete approvedcapital projects;thisincludesanalyzingeachrequesttodetermine correct approach.It alsoincludesobtainingquotes,submittingall neededpaperworkforapproval and followinguptoinsure workiscompletedtostandards. DeliveraWOW Experience forourassociatesandourBusinessUnits;complete milestonesfor the projectsinprogressby targetdates.Complete Preventative Maintenance workforproject requestsina timelymanner. Investigatingavailabilityandsuitabilityof optionsfornew properties withreal estate team whenthe lease cannotbe renewedorthe locationneedstobe relocatedforotherreasons. Planningforfuture technology anddevelopmentinlinewithstrategicbusinessobjectives; Managing andleadingchange toensure minimumdisruptiontocore activities; Ensuringthe buildingmeetshealthandsafetyrequirementsandthatfacilitiescomplywith legislation; Prioritize service requestsatthe DCor BusinessUnit;establishandoverseedaily workand schedulesof vendorsorcontractors.Follow uponassignedworkorders, special projectsand Preventative Maintenance toensure efficientandthoroughcompletion. Planningbestallocationandutilizationof space andresourcesfornew locations,orre- organizingcurrentpremises. Checkingthatagreedworkby staff or contractorshas beencompletedsatisfactorilyand followinguponany deficiencies. Procurementandcontract management; follow the guidelinesof the agreementssetby procurementteamannually, ( new guidelines,venderseach year) Utilitiesandcommunicationsinfrastructure; workwithenergymanagementgroupasneeded. Developandimplementafacilitymanagementprogramincludingpreventative maintenance and life-cycle requirements
- 3. Responsibilitiesof RegionDCMaintenance Manager thatsupportsSupplyChainsDC’s G.Hayes 07/01.2015 Page 3 Site visits/audits;DC Maintenance Managerconductsanddocumentsregularfacilities inspections of the DC’s. Continue toallocate andmanage facilityspace formaximumefficiency. DC Maintenance Mangerinspectsall aspectsof new construction,repairwork,projects, equipment,workorders,dailymaintenance andsuppliesforthe purpose of ensuringthatjobs are completedefficiently,specificationsare withinregulatoryrequirementsandinspection reportsand paymentrequestsare correct. Oversee facilityrefurbishmentandrenovations. Implementbestpractice processestoincrease efficiency. Calculate andcompare costs forgoodsand servicestomaximize cost-effectiveness. Coordinate andmonitoractivitiesof contractsuppliers. Manage contractor and vendorrelationships. Manage and reviewservice contractstoensure facilitymanagementneedsare beingmet. Ensure deliveryschedules,quantityandqualitycriteriaare met withmaterialsof the job.. Manage and MaintainNational HVACcontractsandcontrol expense;communicate asrequired withGeneral Managersto keepthemupto date repairs,maintainunitandvendorchangesto keepthe HVACcontract responsibilityuptodate and review andmonitorHVACquotesto maintainthe lowestpossibleexpense onrepairs. Oversee the completionof SHCLogisticsDC buildingmaintenancestandardsandcondition reportingsurveysforthe Regions. Maintaincurrentspreadsheetwiththe latestinformationforDC’s responsibilities versus landlordresponsibilities. SupportWMS conversionforHighJumpinthe DC network. Review buildingdrawings, and supportall departmentsonthe conversion. Presently,we review detaileddrawingsonall (106) DC's. Reduce repaircostof DC clamptrucks; analyze workorderrepairhistorytoinclude current trendsand presentoptionstoreduce cost.Mustcontinue touse the CrownFleetstatsreports to reduce unnecessarycost.(operatorerrorreduction) DC relocationof buildings; toclose the existing unitandtorelocate itto a new location.This doesentail shuttingdownthe existingoperationandstartingitupa new location. To holdLandlordmanagementcompaniesresponsible forrepairsperthe lease whichwillthan reduce operatingexpensesonthe DC’ Expense ProjectsforRestroomRenovation - (Remodel/upgradeexistingbathrooms) Significantlyimprove operatingconditionsof the liftTrucks/ClampTrucksthroughoutDC operation. Programhasbeenset-upthatCrownmustcomplete (2) PMs onall Lift trucks/Clamp Trucks throughoutthe operation. Roofs/ParkingLot auditof DC’s- a sharedfile hasbeencreated onroof /parkinglotauditsthat are pertinenttothe surveyperformed. Thisfile showsthe overall conditionobserved anticipatedcost,rating,andsq.footage etc.
- 4. Responsibilitiesof RegionDCMaintenance Manager thatsupportsSupplyChainsDC’s G.Hayes 07/01.2015 Page 4 Improve conditionof the DC roofsand parkinglots;analyze roof audits/parkinglotauditsand prioritize repairs,meetwithvendoran issue repairpurchase ordersoncompanyownedand responsible roofsasbudgetallows. Manage oversee co-ordinationof national service contractsforsprinkler/ firesystems;work withthe DC operationstomake sure all approvedrepairsare completedinatimelymanner. Utilize reportsandvisitstocomplete neededrepairsandproactive repairsof equipment. Reduce or eliminate possible issuesfoundduringFire Marshal inspections. Assessesincidents,complaints,etc.(e.g.building, equipment, utilityproblems,etc.) forthe purpose of resolvingorrecommendingaresolutiontothe situation. DC Maintenance Managerpreparesa wide varietyof writtenmaterials(e.g.correspondence, memos,reports,policy/procedures,budget,etc.) forthe purpose of documentingactivities, providingwrittenreference,and/orconveyinginformation. Respondstoemergencysituationsduringandafterstandardhoursforthe purpose of resolving immediate operationorsafetyconcerns. DC Maintenance Manageris responsible forregulatingheating,ventilatingandairconditioning systemstoprovide temperaturesappropriatetothe seasonandto ensure economical usage of fuel,water,andelectricitytothe DC. Responsible forpreparingandmaintaining aninventoryof all rollingequipment,batteriesand chargersin the (106) DC’s.Conductperiodiccheckstoassistinarrangingreplenishment,as necessary. DC Maintenance Managerdoesworkcloselywithreal estate grouponlease agreementsandTI formsbefore renewingleases. Maintainspreadsheetonthe latestinformationforDC’sonbuildingresponsibilitiesversus Landlord responsibilities. Work and supportthe LP Departmenttoengage associates/managerswhoembrace change and technologywithsafety. Sotheyhave agood base understandingof the SupplyChaintoidentify risks,gapsand opportunitiesthatare negatively affectingthe profitmarginandmake recommendationstoclose those areas. DC Maintenance Managerconducts studiestoforecastandevaluate operationsand maintenance needs, equipmentreplacementrequirements, costeffectivenessof programs, equipment,and procedures. Directscoordinationof facilityoperations (DC’S) withplanninganddesignactivitiesof major capital projects,includingdevelopmentof new locations,majorrenovations,special repairs,and associatedprojects. DC Maintenance Managerparticipatesindevelopingstandardsformaintenanceandtesting of equipmentandmachinery, directsprogramdevelopmentandtrainingof associates/marketing managers ininspections,recordsmanagement,safetyprograms,andrequiredreportingand documentation.