5 lessons from 
Content Marketing World 
Cleveland 
DAY 1 
It’s the biggest event on the content marketing calendar. 
A time when the best in the business gather to 
share stories, offer insights and bask 
in the all-round industry excellence in attendance. 
So, just for you, we’ve pulled together
Create experiences 
Last year’s event was about ensuring your content is useful. 
This year, it’s about storytelling: using emotive, suspenseful, 
inspirational and personal stories to create powerful 
experiences for your audience. 
“Every consumer journey starts with a moment of inspiration ... This is the single 
largest content opportunity to drive real revenue for your brand. Create moments 
of inspiration to send your consumers on a journey ... When you harness emotion, 
you inspire people to act.” 
Keynote speaker, Andrew Davis, Author Brandscaping 
“We create moments of wonder ... We have a job to do that we’re not just churning 
out content piece after content piece but that we’re creating experiences that will 
really add to someone’s day.” 
Katrina Craigwell, Global Manager, Digital Marketing, General Electric
Be scaleable 
Set a goal, keep it front-of-mind and create a series of 
repeatable processes to achieve it. 
“What’s the difference between the good and the not so good content marketers? 
The effective marketers have a documented strategy and follow it closely.” 
Joe Pulizzi, Founder, Content Marketing Institute 
“Why have a process for content marketing? The process lets you scale what you 
do ... Write a charter for what you’re doing – this is your written strategy. Create a 
content mission for each platform. Map the experiences. These are not campaigns. 
They must be sustainable ... We’re not building a mission to the moon. We’re building 
a space station.“ 
Robert Rose, Chief Strategist, Content Marketing Institute
Measure against goals 
The only metrics that really matter to your boss are the 
ones that support your business. But use data within 
your team to learn and improve along the way. 
“We hold all our marketing to one standard: ROI. Does it drive the business and 
pay for itself? ... Content and data are inextricably linked. Content without data 
is a black hole.” 
Keynote speaker, Julie Fleischer, Director Data + Content + Media, Kraft Foods 
“Your CEO doesn’t need to know how many Facebook likes you have or your web 
traffic. Your report to your CEO should only be on primary indicators ... Facebook 
may go away tomorrow. Channels will always change. But your content program 
still needs to achieve on your ultimate goals.” 
Robert Rose, Chief Strategist, Content Marketing Institute
Market your content 
Your content is a product in its own right. It creates value 
for your customers, so market it like a product if you 
want to cut through the information overload and reach 
the right people at the right time. 
“If you wouldn’t spend money to distribute it, why do it? It’s shouting into the wind.” 
Keynote speaker, Julie Fleischer, Director Data + Content + Media, Kraft Foods 
“Cost per acquisition (for one client) from paid discovery was 55 per cent less 
than paid media.” 
Andrew Milk, Head of Sponsored Content, Taboola
Integrate with 
advertising 
Media fragmentation means it’s getting harder to reach a 
mass audience through traditional advertising but content 
across digital channels allows for a more personal experience. 
“Great TV (ad) ideas are all about a burst of disruption. Great digital ideas are all about 
content that sustains conversations ... Integrate all the traditional marketing approaches, 
tell a story across all the channels, and help your audience to spread it. Creating content 
that people want to share is the core expertise of content marketing.” 
Kirk Cheyfitz, CEO & Chief Storyteller, Story Worldwide 
“Content and advertising should be linked. It’s an efficient and effective way to open 
up avenues for advertising and shift investment. They work together to drive ROI.” 
Keynote speaker, Julie Fleischer, Director Data + Content + Media, Kraft Foods
Always on the lookout for content 
about great content? 
Visit 
mahlabmedia.com.au/blog 
& follow 
@mahlabmedia

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5 lessons from Content Marketing World: Day 1

  • 1. 5 lessons from Content Marketing World Cleveland DAY 1 It’s the biggest event on the content marketing calendar. A time when the best in the business gather to share stories, offer insights and bask in the all-round industry excellence in attendance. So, just for you, we’ve pulled together
  • 2. Create experiences Last year’s event was about ensuring your content is useful. This year, it’s about storytelling: using emotive, suspenseful, inspirational and personal stories to create powerful experiences for your audience. “Every consumer journey starts with a moment of inspiration ... This is the single largest content opportunity to drive real revenue for your brand. Create moments of inspiration to send your consumers on a journey ... When you harness emotion, you inspire people to act.” Keynote speaker, Andrew Davis, Author Brandscaping “We create moments of wonder ... We have a job to do that we’re not just churning out content piece after content piece but that we’re creating experiences that will really add to someone’s day.” Katrina Craigwell, Global Manager, Digital Marketing, General Electric
  • 3. Be scaleable Set a goal, keep it front-of-mind and create a series of repeatable processes to achieve it. “What’s the difference between the good and the not so good content marketers? The effective marketers have a documented strategy and follow it closely.” Joe Pulizzi, Founder, Content Marketing Institute “Why have a process for content marketing? The process lets you scale what you do ... Write a charter for what you’re doing – this is your written strategy. Create a content mission for each platform. Map the experiences. These are not campaigns. They must be sustainable ... We’re not building a mission to the moon. We’re building a space station.“ Robert Rose, Chief Strategist, Content Marketing Institute
  • 4. Measure against goals The only metrics that really matter to your boss are the ones that support your business. But use data within your team to learn and improve along the way. “We hold all our marketing to one standard: ROI. Does it drive the business and pay for itself? ... Content and data are inextricably linked. Content without data is a black hole.” Keynote speaker, Julie Fleischer, Director Data + Content + Media, Kraft Foods “Your CEO doesn’t need to know how many Facebook likes you have or your web traffic. Your report to your CEO should only be on primary indicators ... Facebook may go away tomorrow. Channels will always change. But your content program still needs to achieve on your ultimate goals.” Robert Rose, Chief Strategist, Content Marketing Institute
  • 5. Market your content Your content is a product in its own right. It creates value for your customers, so market it like a product if you want to cut through the information overload and reach the right people at the right time. “If you wouldn’t spend money to distribute it, why do it? It’s shouting into the wind.” Keynote speaker, Julie Fleischer, Director Data + Content + Media, Kraft Foods “Cost per acquisition (for one client) from paid discovery was 55 per cent less than paid media.” Andrew Milk, Head of Sponsored Content, Taboola
  • 6. Integrate with advertising Media fragmentation means it’s getting harder to reach a mass audience through traditional advertising but content across digital channels allows for a more personal experience. “Great TV (ad) ideas are all about a burst of disruption. Great digital ideas are all about content that sustains conversations ... Integrate all the traditional marketing approaches, tell a story across all the channels, and help your audience to spread it. Creating content that people want to share is the core expertise of content marketing.” Kirk Cheyfitz, CEO & Chief Storyteller, Story Worldwide “Content and advertising should be linked. It’s an efficient and effective way to open up avenues for advertising and shift investment. They work together to drive ROI.” Keynote speaker, Julie Fleischer, Director Data + Content + Media, Kraft Foods
  • 7. Always on the lookout for content about great content? Visit mahlabmedia.com.au/blog & follow @mahlabmedia