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CRUCIAL
CONTENT
FACTS
to Make Your Content Make a Difference Now
A collection of content facts, statistics,
+ Quotes Curated by Content Science
CONTENT CONSUMPTION
01
2
3
01
As of October 2024, 5.22 billion people worldwide
have at least one social media account –
representing 63.8% of the global population.
Source: Social Media Fact Sheet
— Digital 2024 October Global Statshot Report
4
01
59% of people around the world express concern about what is
real and what is fake on the internet when it comes to news.
52% of Americans are uncomfortable with news produced by
AI with only some human oversight.
Source: Artificial Intelligence Fact Sheet
— Reuters Institute Digital News Report 2024
5
01
93% of American adults now use the
internet, with 32% reporting they are
online “almost constantly.”
Source: Content Omniverse Fact Sheet
— Pew Research
CONTENT OPERATIONS + SYSTEMS
6
02
CMOs have devoted a quarter of their budget to marketing
technology for the past seven years to build their capability to
execute. Yet, only 24% of CMOs report they have sufficient
budget to execute their strategies.
7
02
Source: 5 Signs Your Marketing Technology Problem Is a Content Problem
— Gartner CMO Spend + Strategy Survey 2024
8
02
100% of organizations that report being extremely
successful report having a clear and documented
content vision.
Source: What Makes Content Operations Successful? Full Report 2023
— What Makes Content Operations Successful?
9
02
Source: The Ultimate Guide to Modernizing Content Operations in Complex Organizations
In 2024, 92% of content professionals
in complex organizations reported
using artificial intelligence in their
content operations.
10
03
CONTENT INTELLIGENCE,
EFFECTIVENESS, + ROI
11
03
Source: Artificial Intelligence Fact Sheet
The primary obstacle to AI adoption, as reported by 49%
of survey participants, is the difficulty in estimating and
demonstrating the value of AI projects.
— Gartner, Gen AI Survey
Source: 2025 Content Predictions and Plans
12
03
“More than ever, content has to be differentiated, opinionated,
intentional, accessible, and measurable. And data/user research can
tell you if you’re doing a good job here. It’s easy to get caught up in
internal messaging strategy, politics, or org charts so much so that
we’re not clear on content’s role. Set goals for your content, measure
it, refine it, and repeat. That’s the way to get your team focused and
to prove its value to the rest of the business.”
—Laura Barnes, Red Hat
13
03
Source: 5 Signs Your Customer Experience Problem Is Really a Content Problem
80% of companies expect to compete
mainly on customer experience.
— Gartner, Realizing the Benefits of Superior Customer Experience
14
CONTENT CHANNELS
04
15
04
Source: 4 Ways Content Can Make or Break the Customer Experience
“Content is the substance of customer experience across
touchpoints such as websites, email, social media, mobile apps,
SMS, IVR, chatbots and call centers. Far more of your customers will
interact with your company’s content than with your company’s
employees — and do so far more often.”
— Colleen Jones in Entrepreneur
16
04
The social networks Gen Z users report using the
most are YouTube (93%), Instagram (76%),
Facebook (68%), Snapchat (65%), and TikTok (59%).
Source: Gen Z Content Consumption Fact Sheet
— Pew Research
17
04
Legislation and signal loss have had a material impact on media
planning and buying: Almost 90% of ad buyers report that their
personalization strategies, ad investment costs, and mix of data
across first-, second-, and third-party sources are being redesigned.
— IAB State of Data 2024
Source: Content Marketing Fact Sheet
18
ARTIFICIAL INTELLIGENCE
+ DIGITAL TRANSFORMATION
05
19
05
Source: The Content Advantage
— IDC
Worldwide spend on digital
transformation will hit $2.9
trillion in 2027.
20
05
Source: Email Fact Sheet
Across the board, concerns around security, response accuracy, and
costs have forced most businesses to slow down their planned [gen AI]
initiatives and be more strategic about the balance between cost and
benefit. Security worries have tripled, accuracy concerns have grown
fivefold, and transparency issues have quadrupled since 2023.
— CIO Magazine
Source: Artificial Intelligence Fact Sheet
21
05
Source: Artificial Intelligence Fact Sheet
57% of online content is machine translated.
— A Shocking Amount of the Web is Machine Translated
22
05
Source: The Content Advantage
40% of revenue for the Global 2000 will
come from digital products, services, and
experiences by 2026.
23
05
— Accuracy Concerns Slow Manufacturers’ AI Adoption
Source: Artificial Intelligence Fact Sheet
58% of manufacturing leaders planned to
increase AI spending in 2024, down from
93% in 2023.
WHO WE ARE
We’re an end-to-end content company that
turns insight about your content into impact.
SAMPLE AWARDS
www.content-science.com
Experience the delight of enabling worthy
organizations to make content make a
constructive difference in how people
feel, decide, act, + live.
OUR PURPOSE
SAMPLE CLIENTS
ABOUT US
SAMPLE PARTNERS + ASSOCIATIONS
STRATEGY + CONSULTING
With a sophisticated yet collaborative style, we advise, research,
and train on end-to-end content strategy and operations.
STUDIO
Our diverse content creation capabilities serve the entire
customer experience and enable the entire employee experience.
INSIGHTS + EXPERIMENTS
What content is working? What’s not? Our CS Lab analysts
can help answer those questions and more.
SAMPLE SOLUTIONS – See all at content-science.com/solutions
PRODUCTS
© CONTENT SCIENCE ALL RIGHT
The leader in automating content effectiveness
+ maximizing first party data
Devoted to a variety of on-demand + live
training in modern content skills
Online magazine with free + premium content
STAFFING
We bring together the right content talent at the right
time to extend your capabilities.
PAID MEDIA
We align media buys with strategy to achieve and
optimize results.
www.content-science.com/contentwrx
www.content-science.com/contentwrx
www.contentscienceacademy.com
www.contentscienceacademy.com
review.content-science.com
review.content-science.com
WHAT WE OFFER
HEED
© CONTENT SCIENCE ALL RIGHTS RESERVED
HEALTH
VERTICAL SOLUTIONS
We innovate by taking content insights from the most
successful + applying them to other industries.
content-science.com/about/contact-us PROPRIETARY
Premiere membership community for
content executives
www.contentexecutivecouncil.com
www.contentexecutivecouncil.com

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50 Crucial Content Facts 2025 Sample Slides

  • 1. CRUCIAL CONTENT FACTS to Make Your Content Make a Difference Now A collection of content facts, statistics, + Quotes Curated by Content Science
  • 3. 3 01 As of October 2024, 5.22 billion people worldwide have at least one social media account – representing 63.8% of the global population. Source: Social Media Fact Sheet — Digital 2024 October Global Statshot Report
  • 4. 4 01 59% of people around the world express concern about what is real and what is fake on the internet when it comes to news. 52% of Americans are uncomfortable with news produced by AI with only some human oversight. Source: Artificial Intelligence Fact Sheet — Reuters Institute Digital News Report 2024
  • 5. 5 01 93% of American adults now use the internet, with 32% reporting they are online “almost constantly.” Source: Content Omniverse Fact Sheet — Pew Research
  • 6. CONTENT OPERATIONS + SYSTEMS 6 02
  • 7. CMOs have devoted a quarter of their budget to marketing technology for the past seven years to build their capability to execute. Yet, only 24% of CMOs report they have sufficient budget to execute their strategies. 7 02 Source: 5 Signs Your Marketing Technology Problem Is a Content Problem — Gartner CMO Spend + Strategy Survey 2024
  • 8. 8 02 100% of organizations that report being extremely successful report having a clear and documented content vision. Source: What Makes Content Operations Successful? Full Report 2023 — What Makes Content Operations Successful?
  • 9. 9 02 Source: The Ultimate Guide to Modernizing Content Operations in Complex Organizations In 2024, 92% of content professionals in complex organizations reported using artificial intelligence in their content operations.
  • 11. 11 03 Source: Artificial Intelligence Fact Sheet The primary obstacle to AI adoption, as reported by 49% of survey participants, is the difficulty in estimating and demonstrating the value of AI projects. — Gartner, Gen AI Survey
  • 12. Source: 2025 Content Predictions and Plans 12 03 “More than ever, content has to be differentiated, opinionated, intentional, accessible, and measurable. And data/user research can tell you if you’re doing a good job here. It’s easy to get caught up in internal messaging strategy, politics, or org charts so much so that we’re not clear on content’s role. Set goals for your content, measure it, refine it, and repeat. That’s the way to get your team focused and to prove its value to the rest of the business.” —Laura Barnes, Red Hat
  • 13. 13 03 Source: 5 Signs Your Customer Experience Problem Is Really a Content Problem 80% of companies expect to compete mainly on customer experience. — Gartner, Realizing the Benefits of Superior Customer Experience
  • 15. 15 04 Source: 4 Ways Content Can Make or Break the Customer Experience “Content is the substance of customer experience across touchpoints such as websites, email, social media, mobile apps, SMS, IVR, chatbots and call centers. Far more of your customers will interact with your company’s content than with your company’s employees — and do so far more often.” — Colleen Jones in Entrepreneur
  • 16. 16 04 The social networks Gen Z users report using the most are YouTube (93%), Instagram (76%), Facebook (68%), Snapchat (65%), and TikTok (59%). Source: Gen Z Content Consumption Fact Sheet — Pew Research
  • 17. 17 04 Legislation and signal loss have had a material impact on media planning and buying: Almost 90% of ad buyers report that their personalization strategies, ad investment costs, and mix of data across first-, second-, and third-party sources are being redesigned. — IAB State of Data 2024 Source: Content Marketing Fact Sheet
  • 19. 19 05 Source: The Content Advantage — IDC Worldwide spend on digital transformation will hit $2.9 trillion in 2027.
  • 20. 20 05 Source: Email Fact Sheet Across the board, concerns around security, response accuracy, and costs have forced most businesses to slow down their planned [gen AI] initiatives and be more strategic about the balance between cost and benefit. Security worries have tripled, accuracy concerns have grown fivefold, and transparency issues have quadrupled since 2023. — CIO Magazine Source: Artificial Intelligence Fact Sheet
  • 21. 21 05 Source: Artificial Intelligence Fact Sheet 57% of online content is machine translated. — A Shocking Amount of the Web is Machine Translated
  • 22. 22 05 Source: The Content Advantage 40% of revenue for the Global 2000 will come from digital products, services, and experiences by 2026.
  • 23. 23 05 — Accuracy Concerns Slow Manufacturers’ AI Adoption Source: Artificial Intelligence Fact Sheet 58% of manufacturing leaders planned to increase AI spending in 2024, down from 93% in 2023.
  • 24. WHO WE ARE We’re an end-to-end content company that turns insight about your content into impact. SAMPLE AWARDS www.content-science.com Experience the delight of enabling worthy organizations to make content make a constructive difference in how people feel, decide, act, + live. OUR PURPOSE SAMPLE CLIENTS ABOUT US SAMPLE PARTNERS + ASSOCIATIONS
  • 25. STRATEGY + CONSULTING With a sophisticated yet collaborative style, we advise, research, and train on end-to-end content strategy and operations. STUDIO Our diverse content creation capabilities serve the entire customer experience and enable the entire employee experience. INSIGHTS + EXPERIMENTS What content is working? What’s not? Our CS Lab analysts can help answer those questions and more. SAMPLE SOLUTIONS – See all at content-science.com/solutions PRODUCTS © CONTENT SCIENCE ALL RIGHT The leader in automating content effectiveness + maximizing first party data Devoted to a variety of on-demand + live training in modern content skills Online magazine with free + premium content STAFFING We bring together the right content talent at the right time to extend your capabilities. PAID MEDIA We align media buys with strategy to achieve and optimize results. www.content-science.com/contentwrx www.content-science.com/contentwrx www.contentscienceacademy.com www.contentscienceacademy.com review.content-science.com review.content-science.com WHAT WE OFFER HEED © CONTENT SCIENCE ALL RIGHTS RESERVED HEALTH VERTICAL SOLUTIONS We innovate by taking content insights from the most successful + applying them to other industries. content-science.com/about/contact-us PROPRIETARY Premiere membership community for content executives www.contentexecutivecouncil.com www.contentexecutivecouncil.com