3. 3
01
As of October 2024, 5.22 billion people worldwide
have at least one social media account –
representing 63.8% of the global population.
Source: Social Media Fact Sheet
— Digital 2024 October Global Statshot Report
4. 4
01
59% of people around the world express concern about what is
real and what is fake on the internet when it comes to news.
52% of Americans are uncomfortable with news produced by
AI with only some human oversight.
Source: Artificial Intelligence Fact Sheet
— Reuters Institute Digital News Report 2024
5. 5
01
93% of American adults now use the
internet, with 32% reporting they are
online “almost constantly.”
Source: Content Omniverse Fact Sheet
— Pew Research
7. CMOs have devoted a quarter of their budget to marketing
technology for the past seven years to build their capability to
execute. Yet, only 24% of CMOs report they have sufficient
budget to execute their strategies.
7
02
Source: 5 Signs Your Marketing Technology Problem Is a Content Problem
— Gartner CMO Spend + Strategy Survey 2024
8. 8
02
100% of organizations that report being extremely
successful report having a clear and documented
content vision.
Source: What Makes Content Operations Successful? Full Report 2023
— What Makes Content Operations Successful?
9. 9
02
Source: The Ultimate Guide to Modernizing Content Operations in Complex Organizations
In 2024, 92% of content professionals
in complex organizations reported
using artificial intelligence in their
content operations.
11. 11
03
Source: Artificial Intelligence Fact Sheet
The primary obstacle to AI adoption, as reported by 49%
of survey participants, is the difficulty in estimating and
demonstrating the value of AI projects.
— Gartner, Gen AI Survey
12. Source: 2025 Content Predictions and Plans
12
03
“More than ever, content has to be differentiated, opinionated,
intentional, accessible, and measurable. And data/user research can
tell you if you’re doing a good job here. It’s easy to get caught up in
internal messaging strategy, politics, or org charts so much so that
we’re not clear on content’s role. Set goals for your content, measure
it, refine it, and repeat. That’s the way to get your team focused and
to prove its value to the rest of the business.”
—Laura Barnes, Red Hat
13. 13
03
Source: 5 Signs Your Customer Experience Problem Is Really a Content Problem
80% of companies expect to compete
mainly on customer experience.
— Gartner, Realizing the Benefits of Superior Customer Experience
15. 15
04
Source: 4 Ways Content Can Make or Break the Customer Experience
“Content is the substance of customer experience across
touchpoints such as websites, email, social media, mobile apps,
SMS, IVR, chatbots and call centers. Far more of your customers will
interact with your company’s content than with your company’s
employees — and do so far more often.”
— Colleen Jones in Entrepreneur
16. 16
04
The social networks Gen Z users report using the
most are YouTube (93%), Instagram (76%),
Facebook (68%), Snapchat (65%), and TikTok (59%).
Source: Gen Z Content Consumption Fact Sheet
— Pew Research
17. 17
04
Legislation and signal loss have had a material impact on media
planning and buying: Almost 90% of ad buyers report that their
personalization strategies, ad investment costs, and mix of data
across first-, second-, and third-party sources are being redesigned.
— IAB State of Data 2024
Source: Content Marketing Fact Sheet
19. 19
05
Source: The Content Advantage
— IDC
Worldwide spend on digital
transformation will hit $2.9
trillion in 2027.
20. 20
05
Source: Email Fact Sheet
Across the board, concerns around security, response accuracy, and
costs have forced most businesses to slow down their planned [gen AI]
initiatives and be more strategic about the balance between cost and
benefit. Security worries have tripled, accuracy concerns have grown
fivefold, and transparency issues have quadrupled since 2023.
— CIO Magazine
Source: Artificial Intelligence Fact Sheet
22. 22
05
Source: The Content Advantage
40% of revenue for the Global 2000 will
come from digital products, services, and
experiences by 2026.
23. 23
05
— Accuracy Concerns Slow Manufacturers’ AI Adoption
Source: Artificial Intelligence Fact Sheet
58% of manufacturing leaders planned to
increase AI spending in 2024, down from
93% in 2023.
24. WHO WE ARE
We’re an end-to-end content company that
turns insight about your content into impact.
SAMPLE AWARDS
www.content-science.com
Experience the delight of enabling worthy
organizations to make content make a
constructive difference in how people
feel, decide, act, + live.
OUR PURPOSE
SAMPLE CLIENTS
ABOUT US
SAMPLE PARTNERS + ASSOCIATIONS