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7 Buying Signals You Need to Know
- 1. 7 Buying Signals You Need to Know KO Sales Coach
- 2. What are They? When customers are interested and/or ready to buy theyโll let you know but most of the time they wonโ t use words. They will, however, send loud non-verbal signals that you can pick up on an respond to.
- 3. Whatโs the Big Deal? Your ability to recognize and respond appropriately to buying signals can give you a huge advantage in Sales. They help you make a better connection with your customer and know when the time is right to close.
- 4. 7 Buying Signals to Listen For
- 5. 1 Asking about a Specific Product or Service When your customer asks specific questions about a product or service it indicates they are interested. Examples: What other sizes does this come in? How would something like this be handled?
- 6. 2 Asking about Delivery Times A customer who is asking how soon they would receive it is not only indicating interest but also a sense of urgency. (If you have a RUSH option...it might be something to mention!) Examples: โHow soon could I get this?โ โIf I ordered today, how soon would it come?โ โHow do you ship your products?โ
- 7. 3 Asking about Methods of Payment Your customer is only interested in finding out what type of payments you take if they are interested in the product! This is a HUGE buying signal! Examples: โDo you take checks?โ โWhat type of credit cards do you accept?โ
- 8. 4 Questions about Your Guarantee When your customer is asking about your guarantee or warrantee heโs checking to be sure you stand behind your productโs reliability. Checking on this means heโs strongly considering the purchase! Examples: โWhat sort of warranty comes with this?โ โWhat if it doesnโt work out?โ โHow long is the guarantee period?โ
- 9. 5 Questions about Your Company Itโs important for customer to feel confident that theyโre dealing with a reputable and experienced company. Questions about your company come from customers who are considering a purchase. Examples: โHow long has your company been in business?โ โHow long have you been selling these?โ
- 10. 6 Asking You To Repeat Information When a customer asks you to repeat something you just said or wants more details about it, it indicates they are interested! Examples: โWould you tell me a bit more about that feature?โ โA minute ago you mentioned that special feature would you go over that again?โ
- 11. 7 Other Positive Verbal and Non-Verbal Clues When a customer leans in, or nods (yes) they are signaling theyโre interested. Examples: โReally?โ โInteresting...โ
- 12. Sell More Learn to recognize and react appropriately to the signals your customer is providing you and youโll close more sales! More for Tips, Techniques and Tools to take your sales career to the next level visit: KOSalesCoach.NET