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Uses and
Gratifications theory
To understand the Uses and
Gratifications theory and to learn to
apply it to media texts.
• Without the media, powerful speeches by politicians would
affect no one, local events would remain local, and performances
by great actors would be seen only by the people in the
immediate audience.
• The media overcomes distances, and builds a direct relationship
with the audience.

• The 'Uses and Gratifications' model represented a change in
thinking, as researchers began to describe the effects of the
media from the point of view of audiences.
• The model looks at the motives of the people who use the
media, asking why we watch the television programmes that we
do, why we bother to read newspapers, why we find ourselves so
compelled to keep up to date with our favourite soap.
• The underlying idea behind the model is that people are
motivated by a desire to fulfil, or gratify certain needs. So
rather that asking how the media uses us, the model asks how we
use the media.
To understand Uses and Gratfications
theory and learn to apply it to media texts
The model is broken into 4
needs:
1. Surveillance
2. Personal Identity
3. Personal Relationships:
– Relationships within the media
– Using the media within
relationships
4. Diversion
To understand Uses and Gratfications
theory and learn to apply it to media texts
Surveillance

• The idea that people feel better having the feeling that they
know what is going on in the world around them.
• One of the genres this is often applied to is news.
• This can also be seen in many consumer and crime-appeal
programmes such as Watchdog, Rogue Traders and

CrimeWatch.

• These appeal directly through the idea that they are
imparting information that people need to know. The
programmes talk far more directly to the viewer, and even
try to get the viewer involved in the programme.
• All about awareness.
• We use the mass media to be more aware of the
world, gratifying a desire for knowledge and security.
To understand Uses and Gratfications
theory and learn to apply it to media texts
Personal Identity
•

How being a subject of the media allows us to reaffirm the identity
and positioning of ourselves within society.

•

This can most be seen in soaps, which try to act as a microcosm of
society as a whole.

•

The characters in soaps are usually designed to have wildly
different characteristics, so that everyone can find someone to
represent themselves, someone to aspire to, and someone to
despise.

•

Forming personal identity can also be seen outside soaps.

•

Sports personalities and pop stars can often become big role
models,

•

Even the 'seriousness' of news can lend itself to gratifying personal
identity, by treating news anchors as personalities (as on
Strictly), rather than simply figureheads relaying information.
To understand Uses and Gratfications
theory and learn to apply it to media texts
Personal Relationships
Relationships with the Media

• Many people use the
television as a form of
companionship. Sad?

Using Media within relationships
•

How we can sometimes use the media
as a springboard to form and build
upon relationships with real people.

•

The EastEnders strapline
'Everyone‘s talking about it', despite
being a clever marketing tactic, does
hold up when looking at social uses of
the media.

• Talk/shout at the TV.

•

Ice Breaker.

• Feeling of intimacy.

•

A stimulus for conversation, talking
to each other about the programme
or related anecdotes while it is on.

•

This is heavily satirised in the BBC
sit-com The Royle Family.

• Death in soap/TV
• Events on TV impacting on
‘real life’ (Deirdre).

• Even though the relationship
is completely one-sided, it's
easy to see how we can fall in
love with TV personalities.

To understand Uses and Gratfications
theory and learn to apply it to media texts
Diversion
• Escapism - watching the television so we can forget
about our own lives and problems for a while and
think about something else.
• This can work with positive programmes and with
negative programmes.

• The use of the media for entertainment
purposes, such as a good spy film, and for
relaxation (slumping in front of the telly, don't
care what's on).
• The media can give us emotional release and also
sexual arousal, which includes a sexy scene in a film
as well as pornography.
To understand Uses and Gratfications
theory and learn to apply it to media texts
Summary
• The Uses and Gratifications model considers
how we use the media in order to achieve
different level of gratification (pleasure).
• We use the media in the following ways:

Entertainment
To connect with characters
As an ice-breaker
For sexual gratification
To help establish our identity (and identify those
we would not wish to be linked to)
– To escape from reality
How can you
– To feel superior or more moral.
–
–
–
–
–

To understand Uses and Gratfications
theory and learn to apply it to media texts

apply U&G to
your collective
group

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7 uses and gratifications theory

  • 1. Uses and Gratifications theory To understand the Uses and Gratifications theory and to learn to apply it to media texts.
  • 2. • Without the media, powerful speeches by politicians would affect no one, local events would remain local, and performances by great actors would be seen only by the people in the immediate audience. • The media overcomes distances, and builds a direct relationship with the audience. • The 'Uses and Gratifications' model represented a change in thinking, as researchers began to describe the effects of the media from the point of view of audiences. • The model looks at the motives of the people who use the media, asking why we watch the television programmes that we do, why we bother to read newspapers, why we find ourselves so compelled to keep up to date with our favourite soap. • The underlying idea behind the model is that people are motivated by a desire to fulfil, or gratify certain needs. So rather that asking how the media uses us, the model asks how we use the media. To understand Uses and Gratfications theory and learn to apply it to media texts
  • 3. The model is broken into 4 needs: 1. Surveillance 2. Personal Identity 3. Personal Relationships: – Relationships within the media – Using the media within relationships 4. Diversion To understand Uses and Gratfications theory and learn to apply it to media texts
  • 4. Surveillance • The idea that people feel better having the feeling that they know what is going on in the world around them. • One of the genres this is often applied to is news. • This can also be seen in many consumer and crime-appeal programmes such as Watchdog, Rogue Traders and CrimeWatch. • These appeal directly through the idea that they are imparting information that people need to know. The programmes talk far more directly to the viewer, and even try to get the viewer involved in the programme. • All about awareness. • We use the mass media to be more aware of the world, gratifying a desire for knowledge and security. To understand Uses and Gratfications theory and learn to apply it to media texts
  • 5. Personal Identity • How being a subject of the media allows us to reaffirm the identity and positioning of ourselves within society. • This can most be seen in soaps, which try to act as a microcosm of society as a whole. • The characters in soaps are usually designed to have wildly different characteristics, so that everyone can find someone to represent themselves, someone to aspire to, and someone to despise. • Forming personal identity can also be seen outside soaps. • Sports personalities and pop stars can often become big role models, • Even the 'seriousness' of news can lend itself to gratifying personal identity, by treating news anchors as personalities (as on Strictly), rather than simply figureheads relaying information. To understand Uses and Gratfications theory and learn to apply it to media texts
  • 6. Personal Relationships Relationships with the Media • Many people use the television as a form of companionship. Sad? Using Media within relationships • How we can sometimes use the media as a springboard to form and build upon relationships with real people. • The EastEnders strapline 'Everyone‘s talking about it', despite being a clever marketing tactic, does hold up when looking at social uses of the media. • Talk/shout at the TV. • Ice Breaker. • Feeling of intimacy. • A stimulus for conversation, talking to each other about the programme or related anecdotes while it is on. • This is heavily satirised in the BBC sit-com The Royle Family. • Death in soap/TV • Events on TV impacting on ‘real life’ (Deirdre). • Even though the relationship is completely one-sided, it's easy to see how we can fall in love with TV personalities. To understand Uses and Gratfications theory and learn to apply it to media texts
  • 7. Diversion • Escapism - watching the television so we can forget about our own lives and problems for a while and think about something else. • This can work with positive programmes and with negative programmes. • The use of the media for entertainment purposes, such as a good spy film, and for relaxation (slumping in front of the telly, don't care what's on). • The media can give us emotional release and also sexual arousal, which includes a sexy scene in a film as well as pornography. To understand Uses and Gratfications theory and learn to apply it to media texts
  • 8. Summary • The Uses and Gratifications model considers how we use the media in order to achieve different level of gratification (pleasure). • We use the media in the following ways: Entertainment To connect with characters As an ice-breaker For sexual gratification To help establish our identity (and identify those we would not wish to be linked to) – To escape from reality How can you – To feel superior or more moral. – – – – – To understand Uses and Gratfications theory and learn to apply it to media texts apply U&G to your collective group