The document discusses the evolution of cultural heritage institutions, particularly libraries, in digitizing and providing access to their collections through the internet, transitioning from onsite digital catalogues to online resources. It emphasizes the importance of moving towards Web 2.0 principles to enhance visibility, usability, and interaction with digital content, suggesting that most institutions are still lagging in their online offerings as of 2012. The BMICE model is mentioned as a framework for improving value delivery by utilizing networks and encouraging user engagement in content creation and enrichment.
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