Ahmed.Shawkyv2

Ahmed.Shawkyv2

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  . PERSONAL SUMMARY Ahmed ShawkyAbbas Director Of Information & Communication System & Network Engineer. Contacts Mob: +2-01006729150 Home: +2-02-22596624 E-mail: [email protected] Facebook: ahmed.shawky.73700 LinkedIn: https://www.linkedin.com/in/ahmed- shawky-1b001285 Address: 16 Ebn Marawan.ST, From Gesr El- Sweas St.Cairo ,Egypt A multi-skilled IT manager with good all-round supervisory and technical expertise. Very capable with a proven ability to ensure the smooth running of ICT systems and to provide IT services that will improve the efficiency and performance of a company. Extensive practical knowledge of complex systems builds, hardware and software testing, PCB testing, network support, technical support and computer repairs. Looking for a new and challenging managerial position, one that will make best use of my existing skills & experiences also further my personal development Responsible for the day to day IT requirements of the company such as user management, troubleshooting, help and advice. Maintaining desktop applications, local area networks, IT security and telecommunications. Management/Manager Skills Able to lead others in high-demand situations Coaching, guiding, or tacking Delegating tasks or responsibilities Demonstrated leadership Evaluating performance, programs, processes, or events
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  . Extensive experience providingproject management and consulting services in the information & communication career Group facilitating, managing group interactions Planning, budgeting, goal setting, or scheduling Proven leadership and organizational abilities Strongly committed to team-building and staff development Supervising people or processes A genuine desire to achieve, excel and evolve Ability to grasp new ideas and integrate them into desired results Ability to work independently in a fast-paced environment Able to coordinate several tasks simultaneously Able to handle challenges, with proven history of increased productivity Able to prioritize and operate proactively Analyzing situations or data Assembling equipment or data Commended for reliability and trustworthiness Committed to implementing quality improvement techniques Consistent record of forging strong relationships Coordinating activities or events Corresponding, answering, or initiating Counseling, advising, or listening Creating new ideas, new ways of doing things Deciding alternatives, resources, or material Designing products or form Displaying ideas, products, and equipment Editing newsletters, letters Enjoy working with public and diverse populations Establish genuine rapport with prospects and clients Estimating costs, income, or physical space Excellent common sense, judgment, and decision-making abilities Excellent interpersonal and analytical skills Excellent liaison and troubleshooting skills Extensive experience in the information & communication career Fundraising one to one or through direct mail Goal-oriented and results-driven In-depth knowledge of Extensive experience in Network Diagram and Map In-depth understanding of emerging technologies and their commercial applications
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  . Inspecting or examiningphysical objects, financial statements Internship experience in related fields Interpreting data Interviewing Investigating private information, underlying causes, or sequence of events Making layouts for printed media or public displays Measuring Meeting the public Monitoring Motivating Observing physical phenomena, human behavior, or changing situations Operating equipment, machines, or vehicles Organized, goal oriented Organizing people, information, or events Organizing time or events Proficient in using technology to enhance data and information management Programming equipment Promoting Proven ability to maintain cost-effective operations Proven ability to run successful programs on In-depth knowledge of Extensive experience in the information & communication technology career Proven history of improving operations and increasing profitability Proven track record of success Recording Remains calm in stressful situations Repairing equipment, vehicles Reporting Researching Results-driven professional with extensive experience in System & Network Self-motivated, hard-working individual Self-starter, who applies individual initiative to get the job done Selling ideas, products Serving a product or individual Sketching pictures, diagrams Skilled at increasing profits and reducing costs by system survey analysis for the revenue Skilled in negotiations and people management Skilled staff trainer and motivator Strong educational background Strong interpersonal skills and positive work ethic
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  . Strong work ethic Successfulrecord of leading teams Teaching formal or informal Up-to-date with changes in technology and the business implications/applications of new technologies Well-developed in the systems With broad experience in management and techniques With cross-functional expertise in IT Work independently, successfully meeting quotas Works efficiently under pressure Fully committed to providing the highest possible standards of customer service and support. Team leader with a proven ability to train, supervise, motivate, and evaluate customer service representatives. People oriented; enjoy working directly with customers and the general public. Self-starter; can be depended on to complete a task under minimal supervision. Understands and appreciates the importance of a job well done. Languages: fluently reads and writes English & Arabice Excellent personal motivation with a proven ability to build and work collaboratively in a strong team concept environment, and independently. Focused, versatile, dependable, multi-task oriented, flexible, positive, emotionally stable, able to adapt effectively to challenging and emergency situations. Well developed skills in prioritizing, organization, decision making, time management, and verbal/written communication skills. Strong interpersonal skills resulting in exceptional rapport with people. Proven success in initiating, promoting and maintaining strong interpersonal relations. Able to deal courteously, professionally, and tactfully with the general public in a variety of circumstances. Qualified in Industrial First-Aid Level II application and care. Excellent analytical skills with the ability to analyze situations accurately and effectively. Strong in the ICT field Project Manager for many project and opening included infrastructure & serving ,Also SOP & organization policy Maker, Always Updating with the latest technology..
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  . Teamwork/Team Player skills Possessstrong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times Thrive in a team environment and work well with others Enjoy working as a team member as well as independently Team leader and team player Communications skills o Excellent written and verbal communication skills o Confident, articulate, and professional speaking abilities (and experience) o Empathic listener and persuasive speaker o Writing creative or factual o Speaking in public, to groups, or via electronic media o Excellent presentation and negotiation skills o o very aware by the top 10 communications skills in details 1. Listening 2 Nonverbal Communication 3. Clarity and Concision 4. Friendliness 5. Confidence 6. Empathy 7. Open-Mindedness 8. Respect 9. Feedback 10. Picking the Right Medium Some of Duties Managing a team administrative & technical staff. Strengthening the IT infrastructure through to implementing new technologies. Responsible for hardware and software installation, maintenance and repair. Performing routine audits of systems and software. Manage the IT budgets and expenditure on hardware and software. Developing & maintaining the company IT systems, software and databases. Recommending and implementing improvements and efficiencies. Reporting to the GM & Chief Executive.
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  . Having excellent timemanagement, confidentiality & communication skills. Having strong IT, commercial, planning and budgeting skills. Management of server software and associated backup routines. To evaluate, test, advise, train and support I.T. related projects. Procurement of IT hardware, software and maintenance products & services. Responsible for the recruitment and training of new staff. Writing documentation for ICT procedures, security and disaster recovery. Maintaining documentation of changes regarding users, functions & systems. Managing the internal & hosted network infrastructure including: firewalls, servers, switches and telephony. Achievements Opening a lot of project and go live with Wi-Fi , many systems , network & Upgrading a lot of systems included HW , security way , change some servers to cloud way , change internet connection to pre Wi-Max for the stabilities , invest IP telephone , IPTV , VOD, IT Department has been changed in the Chart of account from Cost center to revenue center ,Change app for Guest telephone , change the department response to higher level supports .. Events & Seminar Cisco IBM Software solution Samsung STS & IP Telephone Apps IPTV GS Infore Microsoft HP DELL
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  . Technical Skills Systems AndMessaging :  Administrating, Configuring IBM Lotus Domino Mail Server.  Installing And Administration of Windows Server 2003 to 2012, DHCP, DNS, Active directory & Group policy,IIS.  Time Keeping system (finger print) Hospitality Applications:  Sun & Sun Vision Software Suite.  Micros WUS (POS)  Opera Enterprise Solutions (V3 &V5), Server Administration, Opera Vision.  Fidelio Suite 8  HR/Payroll systems “HITS”.  Access Control VingCard (Vision ,Network Card Encoder , Lock Link ) Inhova  Material Control. Security :  Trend Micro Office Scan Server Administration  WebSense policy change and control.  Border Wear -WatchGrad (Email filtering )  Secure remote access network connection.  Firewall ASA Database :  SQL Server 2000 to 2012 installation & configuration  Installing and Configuring Oracle Client.  Access Data Recovery.  Symantec Backup Server.  Hands on Weekly Backups and daily differential backup and restoration.  Acronis True Image Enterprise .  Redundancy HD  Networking And Unified Communications :  Cisco Switches 2960, 3560 PoE ; Configuring VLANs , Routing, Port Security , Monitoring network ports .  Cisco Unified Communication Manager Administration “IP telephony”, phones and XML application service server configuration.   Familiar with Nortel PBX central call Agent.   IP Television & Digital Singe system Administration.   Call Account System ( CallVisor & Quinsys®Integration with the Cisco Call Manager )  creativity Wi-Fi Solution with the latest technology  Hardware Support :
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  .  IPTV &IP Telephony apps Administrator for all of hotels needs , DND, Weak up call , Weather , currency , View my bill, City guide VOD, Channels , ..Etc..  Skills on troubleshooting PC problems  Troubleshooting Modems, Cabling, Network Endpoints. HW Servers  HP & IBM , Additional plans General IT skills :  HTML, Microsoft FrontPage and Dream weaver).  Multimedia Programs Adobe Photo Shop - Swish - Flash - Mix-FX Real- DRAW3 - Photo Filter- Cool Edit Pro - FL Studio - Adobe audition). Media & Sound Music Arranger , composer , Using FL studio , VST plugins Video Editor , montage & Photo Editor ,Using Photoshop & AVS , Coral COURSES CERTIFICATIONS o Microsoft Certificated Technology Specialist ( MCTS) Certified o MCP MC ID: 8426708 Certified o Leadership, American .Educational Institute Certified o Train the Trainer, American .Educational Institute Certified o CCNA High Experience and Self study o MCITP High Experience and Self study o HITS Payroll & HR systems Certified o ICDL International Computer Driving License. Certified o Microsoft Office course From Future Academe Certified Education 2006 to 2008 Ain-shams University - Cairo , Egypt Diploma in Information Systems (Faculty of Education) 2001 to 2005 Future Academy - Cairo , Egypt Management Information Systems Grade : “Very Good” --- Project Grade : "Excellent" 1998 to 2001 Qaweia Gamel Abbdelnaser At Heliopolis Cairo , Egypt
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  . Employment History 10/2011- tillnow Information technology Manager in CONCORDE EL SALAM HOTEL CAIRO. 09/2008-10/2011 Assistant IT Manager & In Charge in CONCORDE EL SALAM HOTEL CAIRO.(Achieved employee of the month ) 05/2007 to 05/2008 worked in Abu Zahra High School as a computer teacher & IT support. 10/2006 to 04/2007 Practical training in Al-Abassya High School as a Computer teacher. 04/2006 to 08/2006 Working in International Working Network in Sales Department. 07/2005 to 02/2006 Working in El Dawlea company for electric devices & Training in Arab Contractors IT Department . Languages, Arabic: Native speaker English: Skill level: Very Good written and spoken. Courses: International British Center HOBBIES,SOCIAL AFFILIATIONS  Misc Arranger & Composer  Playing guitar and acting.  Playing sports, reading, and traveling,  Writing in different subjects and managing different events.  Member of Heliolido Sport Club  Member of Arab Contractors Sport Club Soft Skills  Work under hard pressure  Work for long time without change my mood (always the same, always fresh) with a lot of hours with same quality  Communication skills like dealing with peoples  Presentation and sales skills  Management and accounting skills Personal Info  Date of birth: Sep 13th 1984.  Nationality: Egyptian.  Military status: Exempted.  Marital Status: Married References will be furnished immediately upon request