Delivering Insight from Social Networks Ray Poynter Virtual Surveys
Researching With Facebook 1997 all over again
Internet Penetration 1996 Country  Number Connected  % of all H’holds Germany  2.00M  6% UK  0.68M  3% Italy  0.21M  1% Netherlands  0.17M  3% France  0.17M  1% Sweden  0.16M  4% Finland  0.14M  7% Norway  0.09M  2% Denmark  0.08M  3% Jupiter 1996
Internet Poll 1997 Sex  Male  87% Female  13% Pete Comley, 1997 Age  17-24  17% 25-34  30% 35-44  26% 45-54  18% 55+  9% SEC  AB  71% C1  16% C2DE  13%
It shouldn’t have been good! Internet Poll  Actual Result  Difference 21-23 April  1st May Conservative  32.0%  31.4%  +0.4 Labour  46.5%  44.4% +2.1 LibDem  13.5%  17.2%  -3.7 Referendum  3.0%  2.4%  +0.4 Others  5.0% 4.6% +0.6 Pete Comley, 1997 Poll re-weighted by claimed 1992 voting 1998 Virtual Surveys launched
 
Brands
 
 
FaceBook Pages
 
Researchers
Ethnography (or is that cyber stalking)
Kerry Spencer Smith (Vancouver, BC) wrote at 7:34am yesterday All this time I thought I was alone in the use of the word COB, having left leicester ,10 years ago, I have got used to the different terms for the COB, but to now find this group, it has got to be the best group on here , so many members, wow!!!! BRING BACK THE COB!!!!  Sue Hickling wrote at 10:30am yesterday Bacon cob. Sausage cob. Chip cob. Ham cob. Cheese cob. Of course it's a cob. Doesn't sound edible called anything else. Bacon bap? Nah!   Ryan Thorndyke (no network) wrote at 1:14pm yesterday Having grown up in Mansfield, the cob is heritage. I now live in Manchester where is is called either a barm or muffin depending on where you are from.... come on please, its a cob, always been a cob and always will be a cob LONG LIVE THE COB!!!!
Creating Discussions
 
FaceBook Polls Very primitive at present But they may/will get better Can be targeted by region or age or sex Example from w/c 21 April 2008 “ Who are you most likely to vote for in the election for Mayor of London?” Cost  US$ 26 Sample 100
 
And who were they?
 
It’s 1997 all over again
In 2009 do you think most of the websites YOU will use will be: 1. In English 2. In Chinese 3. A mix of English and Chinese 4. Other Experiment 3 Language Expectations
Very young
Languages next year
750 Interviews 24 Hours US$ 382 4 Countries 2 languages
Beyond Polls
Using Ads
Peanut Labs Working across 70 Social Networks Including Facebook and MySpace Mostly US But also Canada and UK Targets: Gen Y, GenX, and Boomers
 
Researchers on Networks
1,376 members – 23 April 2008
 
 
 
 
 
 
Engage.com Friendster Hi5 Hyves Imeem LinkedIn MySpace Ning Oracle Orkut Plaxo Salesforce.com Six Apart Tianji Viadeo XING
The Future’s Social
Status Update Ray is finished
Useful Links Non-Facebook MRSpace – Ning based social network for market research http://mrspace.ning.com/ Facebook sites I work in Market Research & no I don't stand in the street with a clipboard http://www.facebook.com/group.php?gid=2357238612 The Big List of Market Researchers http://www.facebook.com/group.php?gid=18095664464 Market Research Page http://www.facebook.com/pages/Market-Research/25867353720 ] SSI User Group  http://www.facebook.com/group.php?gid=4842472206 Confirmit Users Group http://www.facebook.com/group.php?gid=6860556150 Quant research http://www.facebook.com/group.php?gid=18007030944 Qualitative research http://www.facebook.com/group.php?gid=4547384484 Research 2.0 http://www.facebook.com/group.php?gid=3406470409 Marketing Sciences http://www.facebook.com/group.php?gid=6469791998

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Aura Social Networks 2003

  • 1. Delivering Insight from Social Networks Ray Poynter Virtual Surveys
  • 2. Researching With Facebook 1997 all over again
  • 3. Internet Penetration 1996 Country Number Connected % of all H’holds Germany 2.00M 6% UK 0.68M 3% Italy 0.21M 1% Netherlands 0.17M 3% France 0.17M 1% Sweden 0.16M 4% Finland 0.14M 7% Norway 0.09M 2% Denmark 0.08M 3% Jupiter 1996
  • 4. Internet Poll 1997 Sex Male 87% Female 13% Pete Comley, 1997 Age 17-24 17% 25-34 30% 35-44 26% 45-54 18% 55+ 9% SEC AB 71% C1 16% C2DE 13%
  • 5. It shouldn’t have been good! Internet Poll Actual Result Difference 21-23 April 1st May Conservative 32.0% 31.4% +0.4 Labour 46.5% 44.4% +2.1 LibDem 13.5% 17.2% -3.7 Referendum 3.0% 2.4% +0.4 Others 5.0% 4.6% +0.6 Pete Comley, 1997 Poll re-weighted by claimed 1992 voting 1998 Virtual Surveys launched
  • 6.  
  • 8.  
  • 9.  
  • 11.  
  • 13. Ethnography (or is that cyber stalking)
  • 14. Kerry Spencer Smith (Vancouver, BC) wrote at 7:34am yesterday All this time I thought I was alone in the use of the word COB, having left leicester ,10 years ago, I have got used to the different terms for the COB, but to now find this group, it has got to be the best group on here , so many members, wow!!!! BRING BACK THE COB!!!! Sue Hickling wrote at 10:30am yesterday Bacon cob. Sausage cob. Chip cob. Ham cob. Cheese cob. Of course it's a cob. Doesn't sound edible called anything else. Bacon bap? Nah! Ryan Thorndyke (no network) wrote at 1:14pm yesterday Having grown up in Mansfield, the cob is heritage. I now live in Manchester where is is called either a barm or muffin depending on where you are from.... come on please, its a cob, always been a cob and always will be a cob LONG LIVE THE COB!!!!
  • 16.  
  • 17. FaceBook Polls Very primitive at present But they may/will get better Can be targeted by region or age or sex Example from w/c 21 April 2008 “ Who are you most likely to vote for in the election for Mayor of London?” Cost US$ 26 Sample 100
  • 18.  
  • 19. And who were they?
  • 20.  
  • 21. It’s 1997 all over again
  • 22. In 2009 do you think most of the websites YOU will use will be: 1. In English 2. In Chinese 3. A mix of English and Chinese 4. Other Experiment 3 Language Expectations
  • 25. 750 Interviews 24 Hours US$ 382 4 Countries 2 languages
  • 28. Peanut Labs Working across 70 Social Networks Including Facebook and MySpace Mostly US But also Canada and UK Targets: Gen Y, GenX, and Boomers
  • 29.  
  • 31. 1,376 members – 23 April 2008
  • 32.  
  • 33.  
  • 34.  
  • 35.  
  • 36.  
  • 37.  
  • 38. Engage.com Friendster Hi5 Hyves Imeem LinkedIn MySpace Ning Oracle Orkut Plaxo Salesforce.com Six Apart Tianji Viadeo XING
  • 40. Status Update Ray is finished
  • 41. Useful Links Non-Facebook MRSpace – Ning based social network for market research http://mrspace.ning.com/ Facebook sites I work in Market Research & no I don't stand in the street with a clipboard http://www.facebook.com/group.php?gid=2357238612 The Big List of Market Researchers http://www.facebook.com/group.php?gid=18095664464 Market Research Page http://www.facebook.com/pages/Market-Research/25867353720 ] SSI User Group http://www.facebook.com/group.php?gid=4842472206 Confirmit Users Group http://www.facebook.com/group.php?gid=6860556150 Quant research http://www.facebook.com/group.php?gid=18007030944 Qualitative research http://www.facebook.com/group.php?gid=4547384484 Research 2.0 http://www.facebook.com/group.php?gid=3406470409 Marketing Sciences http://www.facebook.com/group.php?gid=6469791998