Be The Captain of Your Career!
Jack Molisani
Twitter: @JackMolisani
About the Speaker
• President, ProSpring Technical Staffing
• Executive Director, The LavaCon Conference on
Content Strategy and User Experience
• Author, Be The Captain of Your Career:
A New Approach to Career Planning and
Advancement
In this Session
• Advancing your Career Using
Branding and Positioning
• Five Steps to Financial Stress
Reduction
• I recently went to a conference where
attendees’ name tags included the
phrase, “Ask me about… [then an
answer we provided when registering].”
• From this came a major career
realization:
Introduction
The whole concept of personal branding
can be summarized by that simple
phrase, “Ask me about…”
Introduction
• Before we look at some examples,
let’s define some terms.
Introduction
Branding vs. Positioning
• A brand is: “a unique design, sign, symbol,
words, or a combination of these,
employed in creating an image that
identifies a product and differentiates it
from its competitors.” BusinessDictionary.com
Branding vs. Positioning
• Companies spend billions of dollars
advertising and building brand
recognition.
• Why?
• So people will remember and buy their
products.
Branding vs. Positioning
• Often a name-brand product and a
no-name (or store brand) generic product
are the same product produced by the
same manufacture
Branding vs. Positioning
• What matters is that consumers perceive
that a brand is better and therefore buy it
(usually at a higher price than a non-
branded generic equivalent)
Positioning
• Positioning: to communicate about a
product or service by comparing it to a
better-known product or service
• “Stronger than steel,” “Faster than FedEx,”
“Cheaper than Walmart”
• Each phase above identifies what makes the
product different (quality, speed, price) and
then a better-known product (or company)
against which the item is positioned
Personal Branding
• Branding and positioning obviously
apply to selling shoes or laundry soap,
but what do they have to do with you,
the technical communicator?
• That’s where personal branding comes in.
Personal Branding
Just as a company creates a brand and
promotes why people should buy the
product or service, so should you create a
personal brand and promote why people
should buy your product or service.
Personal Branding
In Tech Comm 2.0: Reinventing Our
Relevance in the 2000s (Intercom, Feb 2012)
I asserted that technical communicators are
in danger of becoming a commodity, a
product or service to be acquired for the
lowest possible price given an acceptable
level of quality.
Personal Branding
• Why?
• Because many companies do not
perceive the value that individual
technical communicators bring to their
organizations
• And why not?
• Lack of personal branding!
Personal Branding
• Personal branding and proper positioning
communicate why companies should buy
your services and pay the rate or salary you
want to be paid.
Personal Branding
• Example:
• STC fellow Andrea Ames, when asked
what she does for a living, answers,
“I solve business problems.”
• Not, “I’m a technical writer.”
• Not, “I write release notes.”
Personal Branding
• While she may actually do those things
as part of her job, they’re not the way she
approaches her job, and they’re certainly
not how she defines her corporate mission.
• “I solve business problems.”
• What a great personal brand! It instantly
communicates what she does and why she
is valuable!
Responding to Market Changes
• In their book Built to Last: Successful Habits
of Visionary Companies, James Collins and
Jerry Porras state that of the visionary
companies they studied, all had a history of
responding to market changes while staying
true to their core values.
• Content Strategist Sharon Burton’s
rebranding story illustrates this beautifully.
Responding to Market Changes
• “The whole reason I got into tech comm was not
because I loved to write, it was because I loved
being at the crossroads of people and technology
and I could make a difference. That’s why I do
what I do.
• When the recession hit and I got laid off, it forced
me to reexamine what drives me in this field, what
excites me. I realized what was true when I started
is just as true today: I love being at the
intersection of people and technology.
Responding to Market Changes
• Unfortunately, writing online help topics just
doesn’t excite me anymore. But helping
companies adopt a content strategy that gives
people the information they need so they can
go out and change the world?
• That excites me!
Responding to Market Changes
• Our industry is changing. We’re in a content
development revolution. Companies don’t
need just user manuals anymore, they need
social media and webinars, YouTube videos
and multi-channel publishing.
• These are the areas on which companies
are spending money, and they need help to
do it right.
Responding to Market Changes
• So the process of rebranding wasn’t just
calling myself by a new title, it included
reeducating myself and repositioning myself
so I could effectively offer the services that
companies need as the very ground beneath
them changes.”
Responding to Market Changes
• Alvin Toffler, an American writer known for
his works discussing the digital revolution,
takes the concept of reeducation a step
further:
“The illiterate of the twenty-first century
will not be those who cannot read and
write, but those who cannot learn,
unlearn and relearn.”
Ask Me About…
• How can you respond to market changes
while staying true to your core values?
• What can you do well that you can
promote as a specialized service for which
you should be handsomely paid?
Ask Me About…
• Are you expert in content management
systems? A specialist in Simplified
English? A wiz at creating cascading style
sheets?
• Or perhaps you make software easier to
use through embedded user assistance, or
increase sales though better marketing
collateral?
Ask Me About…
• What should people ask you about?”
Five Steps to Financial Stress Reduction
• Chellie Campbell in her book The Wealthy Spirit
says there are five step to achieving financial
stress reduction:
– Think positive
– Send out ships
– Count your money
– Survive the storms
– Seek balance and enlightenment
• Mind over matter
• Do daily positive money affirmations:
– “People love to give me money!”
– “I win often, and I win big!”
– “Money flows to me like water from a faucet!”
• I believe you don’t only choose the path you
walk in life, you create the path you walk
Think Positive
Send Out Ships
• Most people have heard the phrase,
“When my ship comes in”
• Do you know where that term originated?
• Back in the 19th
century, merchants in Europe
would mortgage everything they owned to
build clipper ships and send them off to the
New World.
• When (if) they returned loaded with rum
and furs and spices, and the owner would
become rich beyond their imagination.
• But there were no ship-to-shore radios in the
19th
century, so merchants would never know
exactly when their ship would return.
• They were literally waiting for their ship to
come in.
Send Out Ships
• I know plenty of people who are waiting for
their ship to come in.
• The problem is, they’re not sending out any
ships!
• You have to send out ships!
Send Out Ships
• Create a ships log
• Run basic financial reports, create graphs
• In the game Making Money, that’s how you
keep score
Count Your Money
• There will be ups and downs in the economy
• Companies are bought and sold and people
get laid off
• Put money away so you can survive the lean
times
Survive the Storms
• All work and no play is no way to live
• Neither is having no money to pay the rent
• Seek a balance
– Work vs. family time
– Saving money vs. splurging a little
– Don’t neglect your physical, mental or spiritual
health
Seek Balance and Enlightenment
• Think positive
• Send out ships
• Count your money
• Survive the storms
• Seek balance and enlightenment
Recap
Recommended Reading
Reach the Speaker
– JackMolisani@ProspringStaffing.com
– Twitter: JackMolisani
– The LavaCon Conference: www.lavacon.org

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Be the captain of your career stc

  • 1. Be The Captain of Your Career! Jack Molisani Twitter: @JackMolisani
  • 2. About the Speaker • President, ProSpring Technical Staffing • Executive Director, The LavaCon Conference on Content Strategy and User Experience • Author, Be The Captain of Your Career: A New Approach to Career Planning and Advancement
  • 3. In this Session • Advancing your Career Using Branding and Positioning • Five Steps to Financial Stress Reduction
  • 4. • I recently went to a conference where attendees’ name tags included the phrase, “Ask me about… [then an answer we provided when registering].” • From this came a major career realization: Introduction
  • 5. The whole concept of personal branding can be summarized by that simple phrase, “Ask me about…” Introduction
  • 6. • Before we look at some examples, let’s define some terms. Introduction
  • 7. Branding vs. Positioning • A brand is: “a unique design, sign, symbol, words, or a combination of these, employed in creating an image that identifies a product and differentiates it from its competitors.” BusinessDictionary.com
  • 8. Branding vs. Positioning • Companies spend billions of dollars advertising and building brand recognition. • Why? • So people will remember and buy their products.
  • 9. Branding vs. Positioning • Often a name-brand product and a no-name (or store brand) generic product are the same product produced by the same manufacture
  • 10. Branding vs. Positioning • What matters is that consumers perceive that a brand is better and therefore buy it (usually at a higher price than a non- branded generic equivalent)
  • 11. Positioning • Positioning: to communicate about a product or service by comparing it to a better-known product or service • “Stronger than steel,” “Faster than FedEx,” “Cheaper than Walmart” • Each phase above identifies what makes the product different (quality, speed, price) and then a better-known product (or company) against which the item is positioned
  • 12. Personal Branding • Branding and positioning obviously apply to selling shoes or laundry soap, but what do they have to do with you, the technical communicator? • That’s where personal branding comes in.
  • 13. Personal Branding Just as a company creates a brand and promotes why people should buy the product or service, so should you create a personal brand and promote why people should buy your product or service.
  • 14. Personal Branding In Tech Comm 2.0: Reinventing Our Relevance in the 2000s (Intercom, Feb 2012) I asserted that technical communicators are in danger of becoming a commodity, a product or service to be acquired for the lowest possible price given an acceptable level of quality.
  • 15. Personal Branding • Why? • Because many companies do not perceive the value that individual technical communicators bring to their organizations • And why not? • Lack of personal branding!
  • 16. Personal Branding • Personal branding and proper positioning communicate why companies should buy your services and pay the rate or salary you want to be paid.
  • 17. Personal Branding • Example: • STC fellow Andrea Ames, when asked what she does for a living, answers, “I solve business problems.” • Not, “I’m a technical writer.” • Not, “I write release notes.”
  • 18. Personal Branding • While she may actually do those things as part of her job, they’re not the way she approaches her job, and they’re certainly not how she defines her corporate mission. • “I solve business problems.” • What a great personal brand! It instantly communicates what she does and why she is valuable!
  • 19. Responding to Market Changes • In their book Built to Last: Successful Habits of Visionary Companies, James Collins and Jerry Porras state that of the visionary companies they studied, all had a history of responding to market changes while staying true to their core values. • Content Strategist Sharon Burton’s rebranding story illustrates this beautifully.
  • 20. Responding to Market Changes • “The whole reason I got into tech comm was not because I loved to write, it was because I loved being at the crossroads of people and technology and I could make a difference. That’s why I do what I do. • When the recession hit and I got laid off, it forced me to reexamine what drives me in this field, what excites me. I realized what was true when I started is just as true today: I love being at the intersection of people and technology.
  • 21. Responding to Market Changes • Unfortunately, writing online help topics just doesn’t excite me anymore. But helping companies adopt a content strategy that gives people the information they need so they can go out and change the world? • That excites me!
  • 22. Responding to Market Changes • Our industry is changing. We’re in a content development revolution. Companies don’t need just user manuals anymore, they need social media and webinars, YouTube videos and multi-channel publishing. • These are the areas on which companies are spending money, and they need help to do it right.
  • 23. Responding to Market Changes • So the process of rebranding wasn’t just calling myself by a new title, it included reeducating myself and repositioning myself so I could effectively offer the services that companies need as the very ground beneath them changes.”
  • 24. Responding to Market Changes • Alvin Toffler, an American writer known for his works discussing the digital revolution, takes the concept of reeducation a step further: “The illiterate of the twenty-first century will not be those who cannot read and write, but those who cannot learn, unlearn and relearn.”
  • 25. Ask Me About… • How can you respond to market changes while staying true to your core values? • What can you do well that you can promote as a specialized service for which you should be handsomely paid?
  • 26. Ask Me About… • Are you expert in content management systems? A specialist in Simplified English? A wiz at creating cascading style sheets? • Or perhaps you make software easier to use through embedded user assistance, or increase sales though better marketing collateral?
  • 27. Ask Me About… • What should people ask you about?”
  • 28. Five Steps to Financial Stress Reduction • Chellie Campbell in her book The Wealthy Spirit says there are five step to achieving financial stress reduction: – Think positive – Send out ships – Count your money – Survive the storms – Seek balance and enlightenment
  • 29. • Mind over matter • Do daily positive money affirmations: – “People love to give me money!” – “I win often, and I win big!” – “Money flows to me like water from a faucet!” • I believe you don’t only choose the path you walk in life, you create the path you walk Think Positive
  • 30. Send Out Ships • Most people have heard the phrase, “When my ship comes in” • Do you know where that term originated? • Back in the 19th century, merchants in Europe would mortgage everything they owned to build clipper ships and send them off to the New World.
  • 31. • When (if) they returned loaded with rum and furs and spices, and the owner would become rich beyond their imagination. • But there were no ship-to-shore radios in the 19th century, so merchants would never know exactly when their ship would return. • They were literally waiting for their ship to come in. Send Out Ships
  • 32. • I know plenty of people who are waiting for their ship to come in. • The problem is, they’re not sending out any ships! • You have to send out ships! Send Out Ships
  • 33. • Create a ships log • Run basic financial reports, create graphs • In the game Making Money, that’s how you keep score Count Your Money
  • 34. • There will be ups and downs in the economy • Companies are bought and sold and people get laid off • Put money away so you can survive the lean times Survive the Storms
  • 35. • All work and no play is no way to live • Neither is having no money to pay the rent • Seek a balance – Work vs. family time – Saving money vs. splurging a little – Don’t neglect your physical, mental or spiritual health Seek Balance and Enlightenment
  • 36. • Think positive • Send out ships • Count your money • Survive the storms • Seek balance and enlightenment Recap
  • 38. Reach the Speaker – [email protected] – Twitter: JackMolisani – The LavaCon Conference: www.lavacon.org