Big Bazaar is a hypermarket retail chain owned by Future Group that caters to middle-class customers. It offers a wide range of products across categories at low prices under its everyday low pricing strategy. Big Bazaar recruits and trains employees well and aims to retain them by offering competitive pay and benefits. It segments customers by age, income, location and focuses on price-conscious groups. The company plans to expand its network of 350 stores across India and increase annual revenues to $2 billion by focusing on smaller cities and promotional offers. Key competitors include Walmart, DMart and Reliance Trends but Big Bazaar differentiates through its cheap prices and great exchange offers.