Transforming Business, Transforming
           Communities
 The role of business in the ‘Big Society’

                Steve Fitzgerald
        Membership Director West Midlands
           Business in the Community

                                            www.bitc.org.uk
What is Business in the Community?

Business in the Community stands for responsible business
• We are a 29 year-old, business-led charity with a growing
  membership of 850 companies, from large multinational household
  names to small local businesses and public sector organisations.

•    We advise, support and challenge our members to create a
     sustainable future for people and the planet and to improve business
     performance.

    Our members work with us – locally, nationally and internationally - to
    define what responsibility looks like in the workplace, marketplace,
    community and the environment - and we share what we learn about
    driving performance through responsible business practice

                                                               www.bitc.org.uk
Transforming Business,
                                          Transforming Communities
1. Raising Awareness                                               2. Local Priorities: Acting
•    More needed to recognise, celebrate and raise
     awareness across all sectors of activity to illustrate
                                                                   Collaboratively
     effective local business community engagement                 •     Businesses report feeling isolated with insufficient
•    Communicating the opportunities of good private-                   opportunities for the voluntary and private sectors to
     sector led regeneration across local and national                  come together locally in a meaningful way
     government                                                    •    Biggest challenge seen as tying together all local
                 85% of business leaders think it is                    aspects and activity that is already happening locally –
                 important that government recognises and               more collaboration can deliver more benefit to
                 raises awareness of effective local                    communities than companies acting alone
                 business-community engagement




3. Removing Red Tape & Promoting                                   4. Procurement as a lever for change
Incentives                                                         • Public sector procurement is seen as a significant potential
                                                                     lever for change at national and local level, and was
• Working in communities should be made easier, particularly         frequently mentioned in consultation discussions. In our
  for small business units and businesses                            survey of business leaders, 75% say it is important for
• Businesses recognise the most profound contribution they           government to address.
  can make in communities is to offer training, placements and
  job opportunities to those currently out of work                 Recommendations for moving forward with this include:
• Mobilising volunteers                                            1. Support Local Authorities to look at social, environmental and economic factors and
                                                                       to link procurement with local strategic partnership development
• Making sure work always pays                                     2. Bring public and private sectors together to identify the most appropriate proxies for
• Competition law                                                      responsible business that can be recognised and rewarded in public sector
                      75% of business leaders surveyed say it is       procurement, reducing the time and cost of this process and increasing its
                                                                       effectiveness in decision making.
                      important that government strips away
                                                                                                                       www.bitc.org.uk
                                                                   3. Identify a few leading bodies, such as a Local Authority, an NHS Trust and a
                      ‘red-tape’ to enable increased numbers of        Government department to champion and pilot this going forward
                      volunteers, with 40% saying they see this    4. Shape ‘The Future of Narrative Reporting Review’ to encourage and reward more
                                                                       public reporting for all companies to demonstrate their commitments
                      as very important.
The Business Leaders Consultation
          December 2010
                                     Every business leader we asked said there
    A mandate for action in          were opportunities for their business to do
    communities of greatest          more in the communities in which they
                                     operate; not one, in our survey, said it was
    need:                            not in their interest to do so.
•   77 % said that business could    The primary opportunities for replicating and broadening
    do more                          social and economic engagement of companies in local
                                     neighbourhoods are seen by business to be:
•   80 % said that they would do     •    developing the skills and motivation of employees through
    more to engage other                  volunteering
                                     •    increasing the diversity of employees by including more
    businesses                            people from excluded groups in the workforce
                                     •    actively improving the social impacts of their products,
•   The identification of a unique        services and marketing

    and important role for BITC in   •
                                     •
                                          recruiting, investing and procuring locally
                                          improving local business relationships
    acting as a broker and           •    reducing operational costs
                                     •    and ultimately, helping to create more sustainable
    brokerage as key to successful        communities
    impactful partnerships
The
Scale
of
the
Challenge
for
the
West

Midlands
The
regional
output
gap
has
increased
from
£10
billion
to
£15
billion.

The
West
Midlands
has:
• The
second
highest
Interna4onal
Labour
Organisa4on
unemployment
rate
of
any

   English
region,
at
9.8%,
with
261,000
people
out
of
work
(North
East
is
at
10.2%);


• 157,200
people
claiming
Jobseekers
Allowance
(JSA),

• 47.185

Young
People
claiming
JSA,
compared
to
31,000
in
2008,
and
the
second

   highest
youth
claimant
count
rate
of
the
English
regions
at
9.1%;

• an
employment
rate
dropping
from
70.0%
to
67.9%
in
the
3
months
to
Dec

2010

   (compared
to
a
na4onal
(English)
average
of
70.5%)
with
2,410,000
people
in

   employment;
• the
second
highest
propor4on
of
people
with
no
formal
skills
qualifica4ons
(behind

   the
North
East).

ONS
Labour
Market
StaQsQcs
February
2011
Business’s recommendations from our
              consultation: Business/HMG & BITC
1. Increase and replicate successful business action in local communities that
   tackles the most pressing social issues – Transforming Business,
   Transforming Communities visit programme.

2. Deepening and scaling up engagement in local communities.

3. A commitment to remove barriers identified by business:

    –   Health and safety culture - CRB
    –   Insurance – Liability and Indemnity
    –   Work placement/benefit traps
    –   Competition Law and public interest

4. Raise awareness and build momentum – a ongoing high profile media
   campaign aimed at engaging business and communities in the Business
   Connectors programme

                                                               www.bitc.org.uk
David Cameron: BITC AGM, Dec 2010


                               “...a deal between government and
                               business...”

                               Government will support business by
                               creating the environment businesses need
                               to succeed - economic stability, lower taxes,
                               less red tape and less interference and give
                               businesses new opportunities to deliver
                               public services.
In return
Business needs to play its part in helping to grow the Big Society - helping tackle
social problems, building stronger communities and reducing the need for
government interference.


                                                                  www.bitc.org.uk
Every Business Commits

•   Reduce carbon and protect the environment: e.g. by cutting
    energy, reducing waste and encouraging green transport schemes.
•   Improve skills and create jobs: e.g. increasing apprenticeship and
    work experience opportunities.
•   Support your community: e.g. encouraging volunteering and
    philanthropy and making your company’s time, skills and resources
    available to neighbourhood groups.
•   Improve quality of life and wellbeing: e.g. make workplaces more
    family-friendly and help improve the health of your workforce.
•   Support small and medium-sized enterprises: e.g. use small local
    firms where possible or mentor a start-up or social enterprise.




                                                        www.bitc.org.uk
Role of Government

                    Facilitator     Celebrate and raise
 Remove the
                    Collaborative   awareness of best
 barriers to
                    partner         practice in local
 business
 increasing their                   business community
 support in local                   engagement
 communities


Use public sector
procurement
                                    Support growth of
as a positive
                                    brokerage as a vital
lever for change
                                    role



                                            www.bitc.org.uk
Business Connectors

• A comprehensive network of Business Connectors,
  business secondments working closely with BITC in the
  areas of greatest need

• This is a project in gestation, but one embedded in our
  history that when managed well is very powerful

   – Greggs in Redcar
   – Carillion in Balsall Heath
   – UBS, Deutsche Bank & Linklaters in Shoreditch


                                                www.bitc.org.uk
Business Connectors

Currently BITC is
• Identifying best examples of the Business Connector role
• Raising awareness and building momentum to recruit
• Creating a network of local hubs for the Business Connectors
• Developing the tools & training using ‘Every Business Commits’ as a
   framework
• Facilitating and supporting quality local relationships
• Funding potential to create 11 hubs
     – Based on the needs of the community, support activity and partnerships
       that tackles socio-economic issues
     – working with up to 1,000 Business Connectors in up to 550 locations –
       BIG & OCS
• Building the ‘The Cloud’ - an interactive online network support, funded by
   Fujitsu


                                                               www.bitc.org.uk
The Vision


• A culture and step-change in the way business engages
  in their local community

• Meaningful partnerships created between business and
  local communities.

• More sustainable, connected communities




                                             www.bitc.org.uk
The
Prince’s

Mayday
Network

                 www.bitc.org.uk


Take
the
Mayday
Journey...

                                          Manage
your
carbon


Transform
your

                                          emissions,
develop
a

company
to
be

                                          carbon
action
plan

sustainable
and

                                          and
set
a
reduction

ensure
it
will
be
of

                                          target
value
tomorrow




Engage
your

employees,
suppliers
                  Take
action
to
reduce

and
customers,
&
help
                 your
business'
carbon

them
along
their
own
                  emissions
&
become

journey                                resource
efAicient

Join
us
in
the
Prince’s
Mayday
Network
and
start
your
journey

                   towards
a
sustainable
future
today....


         





                      Sign
up
today
for
free
at:

       www.maydaynetwork.com
Business

Case

            www.bitc.org.uk
Business
Bene9its
                       Business cases                                   Examples

                                            • Savings from efficiency measures (including: energy , water,
             Bottom line: cost savings        fuel and transportation)


             New business                   • Securing new contracts & customers
Short-term

                                            • Customers and shareholders look for environmental
             Reputation and trust             responsibility

                                            • Employees prefer to work for companies that are
             Employee morale                  environmentally responsible

             Shareholder return             • Businesses in the CR Index outperformed the FTSE


             New markets                    • Developing low carbon products, services and technologies
Long-term
             Talent retention               • Low carbon skills investment


             Risk mitigation / compliance   • Climate change Act and CRC

                                                                                   www.bitc.org.uk
Members
Toolkit

•   Materials to Help Run Your Own Campaigns
•   Access to Mayday 2010 Logos
•   Mayday Brand Identity Guidelines
•   Low Carbon Mayday Research Information
•   Network Communications Toolkit
•   Leadership Skills for a Sustainable Future



                                         www.bitc.org.uk
Live
Website




       www.bitc.org.uk
Workshops




     www.bitc.org.uk
Best
Practice‐

Journey
Stories




           www.bitc.org.uk


Success
Story
 Energy Reduction & Efficiency
Installation of light sensors, lower wattage and energy efficient lamps
Reduction of central plant operating times
All vending machines are turned off out of office hours
                                                                                   PricewaterhouseCoopers LLP
 Travel Emissions Reduction
Video-and tele-conferencing are promoted as an alternative to business travel
Individual reduction targets and personal carbon reports
Incentivised through our partnership with the World Land Trust
A Green Fleet initiative providing advice on cleaner fuels and vehicle selection

 Waste Management Initiatives


                                                                                        
top
tip
Continued approaches to waste minimisation and increased recycling initiatives
Removal of desk side waste bins and increased recycling points
Working with suppliers to reduce packaging




                                                                                    Focus on the opportunities as well as
                                                                                    managing the risks, how can the
                                                                                    carbon reduction agenda help you to
                                                                                    differentiate from your competitors
                                                                                    and develop new offerings.




                                                                                                    www.bitc.org.uk
Why
Should
You

                         








Sign
Up?

•   Tools
&
Techniques
•   Best
Practice

•   Contact
of
Local
Networks
•   Contact
to
Support
Partners

•   Business‐to‐Business
Engagement
•   It’s
Free
and
takes
‘Two‐Minutes’




                                           www.bitc.org.uk


How
To
Join
in

        


3
easy
steps...
1
    2


                 3




                     www.bitc.org.uk

Input
=
Outputs


   Like a GYM – you only get
   out of it what you put IN...


     Active Participation
    means a Greater Return




                 www.bitc.org.uk
What is Start?
An explanation
            Start is inspired by the Prince of Wales
            Millions of people across the UK want to do more to
                 live sustainably but don’t know where to begin.
                 They have been confused by talk of percentages,
                 distant targets, science and conflicting advice
            Start wants to make sustainability simple, positive and
                 aspirational, using language the public understand
The pillars that support it

                                         Simple steps
                                   That everyone can take
                          To make better use of our natural resources




                                             Sourcing and Recycling
       Energy and Water




                                                                                  Learning
                                                                      Lifestyle
                                  Travel
Food




                                                                                             Work
Using Start in your marketing
             Content should, if possible :
               Explain the relationship between Start and your
               organisation
               Describe the Starting point and how it helps people
               live more sustainably
               Be consistent with Start tone of voice and design
               principles
               Inspire people to “Start” making changes to live
               more sustainably
               Be clear about what you’re asking people to do and
               the benefits for them
               Contain a link to the Start website
Get
in
touch



stephen.Aitzgerald@bitc.org.uk

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BITC steve fitzgerald

  • 1. Transforming Business, Transforming Communities The role of business in the ‘Big Society’ Steve Fitzgerald Membership Director West Midlands Business in the Community www.bitc.org.uk
  • 2. What is Business in the Community? Business in the Community stands for responsible business • We are a 29 year-old, business-led charity with a growing membership of 850 companies, from large multinational household names to small local businesses and public sector organisations. • We advise, support and challenge our members to create a sustainable future for people and the planet and to improve business performance. Our members work with us – locally, nationally and internationally - to define what responsibility looks like in the workplace, marketplace, community and the environment - and we share what we learn about driving performance through responsible business practice www.bitc.org.uk
  • 3. Transforming Business, Transforming Communities 1. Raising Awareness 2. Local Priorities: Acting • More needed to recognise, celebrate and raise awareness across all sectors of activity to illustrate Collaboratively effective local business community engagement • Businesses report feeling isolated with insufficient • Communicating the opportunities of good private- opportunities for the voluntary and private sectors to sector led regeneration across local and national come together locally in a meaningful way government • Biggest challenge seen as tying together all local 85% of business leaders think it is aspects and activity that is already happening locally – important that government recognises and more collaboration can deliver more benefit to raises awareness of effective local communities than companies acting alone business-community engagement 3. Removing Red Tape & Promoting 4. Procurement as a lever for change Incentives • Public sector procurement is seen as a significant potential lever for change at national and local level, and was • Working in communities should be made easier, particularly frequently mentioned in consultation discussions. In our for small business units and businesses survey of business leaders, 75% say it is important for • Businesses recognise the most profound contribution they government to address. can make in communities is to offer training, placements and job opportunities to those currently out of work Recommendations for moving forward with this include: • Mobilising volunteers 1. Support Local Authorities to look at social, environmental and economic factors and to link procurement with local strategic partnership development • Making sure work always pays 2. Bring public and private sectors together to identify the most appropriate proxies for • Competition law responsible business that can be recognised and rewarded in public sector 75% of business leaders surveyed say it is procurement, reducing the time and cost of this process and increasing its effectiveness in decision making. important that government strips away www.bitc.org.uk 3. Identify a few leading bodies, such as a Local Authority, an NHS Trust and a ‘red-tape’ to enable increased numbers of Government department to champion and pilot this going forward volunteers, with 40% saying they see this 4. Shape ‘The Future of Narrative Reporting Review’ to encourage and reward more public reporting for all companies to demonstrate their commitments as very important.
  • 4. The Business Leaders Consultation December 2010 Every business leader we asked said there A mandate for action in were opportunities for their business to do communities of greatest more in the communities in which they operate; not one, in our survey, said it was need: not in their interest to do so. • 77 % said that business could The primary opportunities for replicating and broadening do more social and economic engagement of companies in local neighbourhoods are seen by business to be: • 80 % said that they would do • developing the skills and motivation of employees through more to engage other volunteering • increasing the diversity of employees by including more businesses people from excluded groups in the workforce • actively improving the social impacts of their products, • The identification of a unique services and marketing and important role for BITC in • • recruiting, investing and procuring locally improving local business relationships acting as a broker and • reducing operational costs • and ultimately, helping to create more sustainable brokerage as key to successful communities impactful partnerships
  • 5. The
Scale
of
the
Challenge
for
the
West
 Midlands The
regional
output
gap
has
increased
from
£10
billion
to
£15
billion. The
West
Midlands
has: • The
second
highest
Interna4onal
Labour
Organisa4on
unemployment
rate
of
any
 English
region,
at
9.8%,
with
261,000
people
out
of
work
(North
East
is
at
10.2%);

 • 157,200
people
claiming
Jobseekers
Allowance
(JSA),
 • 47.185

Young
People
claiming
JSA,
compared
to
31,000
in
2008,
and
the
second
 highest
youth
claimant
count
rate
of
the
English
regions
at
9.1%;
 • an
employment
rate
dropping
from
70.0%
to
67.9%
in
the
3
months
to
Dec

2010
 (compared
to
a
na4onal
(English)
average
of
70.5%)
with
2,410,000
people
in
 employment; • the
second
highest
propor4on
of
people
with
no
formal
skills
qualifica4ons
(behind
 the
North
East). ONS
Labour
Market
StaQsQcs
February
2011
  • 6. Business’s recommendations from our consultation: Business/HMG & BITC 1. Increase and replicate successful business action in local communities that tackles the most pressing social issues – Transforming Business, Transforming Communities visit programme. 2. Deepening and scaling up engagement in local communities. 3. A commitment to remove barriers identified by business: – Health and safety culture - CRB – Insurance – Liability and Indemnity – Work placement/benefit traps – Competition Law and public interest 4. Raise awareness and build momentum – a ongoing high profile media campaign aimed at engaging business and communities in the Business Connectors programme www.bitc.org.uk
  • 7. David Cameron: BITC AGM, Dec 2010 “...a deal between government and business...” Government will support business by creating the environment businesses need to succeed - economic stability, lower taxes, less red tape and less interference and give businesses new opportunities to deliver public services. In return Business needs to play its part in helping to grow the Big Society - helping tackle social problems, building stronger communities and reducing the need for government interference. www.bitc.org.uk
  • 8. Every Business Commits • Reduce carbon and protect the environment: e.g. by cutting energy, reducing waste and encouraging green transport schemes. • Improve skills and create jobs: e.g. increasing apprenticeship and work experience opportunities. • Support your community: e.g. encouraging volunteering and philanthropy and making your company’s time, skills and resources available to neighbourhood groups. • Improve quality of life and wellbeing: e.g. make workplaces more family-friendly and help improve the health of your workforce. • Support small and medium-sized enterprises: e.g. use small local firms where possible or mentor a start-up or social enterprise. www.bitc.org.uk
  • 9. Role of Government Facilitator Celebrate and raise Remove the Collaborative awareness of best barriers to partner practice in local business increasing their business community support in local engagement communities Use public sector procurement Support growth of as a positive brokerage as a vital lever for change role www.bitc.org.uk
  • 10. Business Connectors • A comprehensive network of Business Connectors, business secondments working closely with BITC in the areas of greatest need • This is a project in gestation, but one embedded in our history that when managed well is very powerful – Greggs in Redcar – Carillion in Balsall Heath – UBS, Deutsche Bank & Linklaters in Shoreditch www.bitc.org.uk
  • 11. Business Connectors Currently BITC is • Identifying best examples of the Business Connector role • Raising awareness and building momentum to recruit • Creating a network of local hubs for the Business Connectors • Developing the tools & training using ‘Every Business Commits’ as a framework • Facilitating and supporting quality local relationships • Funding potential to create 11 hubs – Based on the needs of the community, support activity and partnerships that tackles socio-economic issues – working with up to 1,000 Business Connectors in up to 550 locations – BIG & OCS • Building the ‘The Cloud’ - an interactive online network support, funded by Fujitsu www.bitc.org.uk
  • 12. The Vision • A culture and step-change in the way business engages in their local community • Meaningful partnerships created between business and local communities. • More sustainable, connected communities www.bitc.org.uk
  • 14. 

Take
the
Mayday
Journey... Manage
your
carbon

 Transform
your
 emissions,
develop
a
 company
to
be
 carbon
action
plan
 sustainable
and
 and
set
a
reduction
 ensure
it
will
be
of
 target value
tomorrow Engage
your
 employees,
suppliers
 Take
action
to
reduce
 and
customers,
&
help
 your
business'
carbon
 them
along
their
own
 emissions
&
become
 journey resource
efAicient
  • 15. 
Join
us
in
the
Prince’s
Mayday
Network
and
start
your
journey
 towards
a
sustainable
future
today.... 
 
 Sign
up
today
for
free
at: www.maydaynetwork.com
  • 16. Business
 Case www.bitc.org.uk
  • 17. Business
Bene9its Business cases Examples • Savings from efficiency measures (including: energy , water, Bottom line: cost savings fuel and transportation) New business • Securing new contracts & customers Short-term • Customers and shareholders look for environmental Reputation and trust responsibility • Employees prefer to work for companies that are Employee morale environmentally responsible Shareholder return • Businesses in the CR Index outperformed the FTSE New markets • Developing low carbon products, services and technologies Long-term Talent retention • Low carbon skills investment Risk mitigation / compliance • Climate change Act and CRC www.bitc.org.uk
  • 18. Members
Toolkit • Materials to Help Run Your Own Campaigns • Access to Mayday 2010 Logos • Mayday Brand Identity Guidelines • Low Carbon Mayday Research Information • Network Communications Toolkit • Leadership Skills for a Sustainable Future www.bitc.org.uk
  • 19. Live
Website www.bitc.org.uk
  • 20. Workshops www.bitc.org.uk
  • 22. 

Success
Story  Energy Reduction & Efficiency Installation of light sensors, lower wattage and energy efficient lamps Reduction of central plant operating times All vending machines are turned off out of office hours PricewaterhouseCoopers LLP  Travel Emissions Reduction Video-and tele-conferencing are promoted as an alternative to business travel Individual reduction targets and personal carbon reports Incentivised through our partnership with the World Land Trust A Green Fleet initiative providing advice on cleaner fuels and vehicle selection  Waste Management Initiatives 
top
tip Continued approaches to waste minimisation and increased recycling initiatives Removal of desk side waste bins and increased recycling points Working with suppliers to reduce packaging Focus on the opportunities as well as managing the risks, how can the carbon reduction agenda help you to differentiate from your competitors and develop new offerings. www.bitc.org.uk
  • 23. Why
Should
You
 








Sign
Up? • Tools
&
Techniques • Best
Practice
 • Contact
of
Local
Networks • Contact
to
Support
Partners
 • Business‐to‐Business
Engagement • It’s
Free
and
takes
‘Two‐Minutes’


 www.bitc.org.uk
  • 24. 

How
To
Join
in
 


3
easy
steps... 1 2 3 www.bitc.org.uk
  • 25. 
Input
=
Outputs Like a GYM – you only get out of it what you put IN... Active Participation means a Greater Return www.bitc.org.uk
  • 26. What is Start? An explanation Start is inspired by the Prince of Wales Millions of people across the UK want to do more to live sustainably but don’t know where to begin. They have been confused by talk of percentages, distant targets, science and conflicting advice Start wants to make sustainability simple, positive and aspirational, using language the public understand
  • 27. The pillars that support it Simple steps That everyone can take To make better use of our natural resources Sourcing and Recycling Energy and Water Learning Lifestyle Travel Food Work
  • 28. Using Start in your marketing Content should, if possible : Explain the relationship between Start and your organisation Describe the Starting point and how it helps people live more sustainably Be consistent with Start tone of voice and design principles Inspire people to “Start” making changes to live more sustainably Be clear about what you’re asking people to do and the benefits for them Contain a link to the Start website

Editor's Notes

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  • #14: This presentation/booklet introduces BITC Environment\n\nIt covers:\n\nWhat we do\nWhat we work on\nHow we support BITC members\nWho we work with in partnership\nHow we are structured\n\nContext:\nThe importance of addressing environmental issues\n\nCampaign Specific Information:\nIndividual/Organisation benefits of working on climate change\nWhat a member journey on climate change might look like\nWhat common areas of issue related support we provide and in what way\n \nOther environment issues we cover:\nIntroduces other areas of interest\n
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  • #18: As a BITC member, we can make this business case bespoke to your business and present a specific case to your Board / Senior management to ensure they are engaged around climate change\n\nIF ASKED...\nClimate Change Act: requires the UK and its businesses to reduce carbon emissions by 80% by 2050. \n\nCRC: a mandatory cap and trade scheme which aims to drive down energy consumption and improve energy efficiency in businesses\nFor business with >6,000Mwh energy use (around £0.5m) on half-hourly meters\n\nFor heavy energy-using businesses which are already involved in the EU Emissions Trading Scheme or Climate Change Agreements, the nature of the risks involved will already be clear. For a bigger number of large and medium energy using businesses, the cost of emissions is becoming clearer with the start of the Carbon Reduction Commitment in April 2010.\n
  • #19: \n
  • #20: New website to increase our Mayday offering especially to the SME market.\nRegional pages which have local events and news\nJourney stories which inspire businesses\nSocial networking tools such as forums and groups to make collaboration happen online.\n
  • #21: \n
  • #22: From quick-wins to leadership stories\n\nCase study library and knowledge bank\n
  • #23: \n
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