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BOB KNOWLTON
CASE STUDY
PRESENTED BY:
SHREYA CHANDRA
BOB KNOWLTON
 Collaborative Team Leader
 Hard Working Man
 Confidence easily wavered by insecurities
 Does not voice out
DR. JERROLD
 The Director of Research & Supervisor of Bob
Knowlton Team
 Has very high expectations of those working under
him
 Not attentive
 Not a good motivator
SIMON FESTER
 A new comer to the company
 Brilliant
 Confident
 Aggressive
 Better prepared
 Opportunist
 Non-Participative
ORGANIZATIONAL CHARACTERISTICS
 Effective Sharing of Goals
 Work group
 High Employee Morale
 Open system
 Leadership
THE ISSUES THAT LED TO A
PROBLEM IN THIS CASE:
 The entry of a new comer, Simon Fester in the organisation.
 Threat to Bob Knowlton as Simon Fester soon proved to be
more capable.
 Bob Knowlton soon started to feel insecure cause of Simon
Fester who was receiving too much attention.
 Everyone started to feel uncomfortable and the team started
falling apart.
 No one in the team bothered to step in when Simon Fester
was misusing his authority that the situation got out of hand.
IF I WERE DR.
JERROLD,
If I were Dr. Jerrold,
 I would have been more actively involved in the activities
of the team.
PERCEPTUAL ERRORS
 Fester’s perception that Knowlton is inefficient
 Fester perception that he can handle the processes
alone without ant team participation
 Bob Knowlton thinking evaluating himself
 Bob Knowlton perceived that Jerrold wants to
appoint his duties to Fester(because of their private
meetings)
 Both of them perceived each other in wrongful way
and evaluated themselves incorrectly
WHAT COULD HAVE BEEN DONE
BETTER
BOB KNOWLTON
 Focusing on his own strengths
 Identifying his own areas
 Considering speaking to his supervisor
DR. JERROLD
 Utilization of interpersonal communication skills
 Involvement with the meetings
THANK
YOU

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BOB KNOWLTON

  • 2. BOB KNOWLTON  Collaborative Team Leader  Hard Working Man  Confidence easily wavered by insecurities  Does not voice out
  • 3. DR. JERROLD  The Director of Research & Supervisor of Bob Knowlton Team  Has very high expectations of those working under him  Not attentive  Not a good motivator
  • 4. SIMON FESTER  A new comer to the company  Brilliant  Confident  Aggressive  Better prepared  Opportunist  Non-Participative
  • 5. ORGANIZATIONAL CHARACTERISTICS  Effective Sharing of Goals  Work group  High Employee Morale  Open system  Leadership
  • 6. THE ISSUES THAT LED TO A PROBLEM IN THIS CASE:  The entry of a new comer, Simon Fester in the organisation.  Threat to Bob Knowlton as Simon Fester soon proved to be more capable.  Bob Knowlton soon started to feel insecure cause of Simon Fester who was receiving too much attention.  Everyone started to feel uncomfortable and the team started falling apart.  No one in the team bothered to step in when Simon Fester was misusing his authority that the situation got out of hand.
  • 7. IF I WERE DR. JERROLD, If I were Dr. Jerrold,  I would have been more actively involved in the activities of the team.
  • 8. PERCEPTUAL ERRORS  Fester’s perception that Knowlton is inefficient  Fester perception that he can handle the processes alone without ant team participation  Bob Knowlton thinking evaluating himself  Bob Knowlton perceived that Jerrold wants to appoint his duties to Fester(because of their private meetings)  Both of them perceived each other in wrongful way and evaluated themselves incorrectly
  • 9. WHAT COULD HAVE BEEN DONE BETTER BOB KNOWLTON  Focusing on his own strengths  Identifying his own areas  Considering speaking to his supervisor DR. JERROLD  Utilization of interpersonal communication skills  Involvement with the meetings