CA ARCserve Solution Overview

SOLUTION
BREADTH &
INNOVATION
PARTNERS &
CUSTOMERS
COMPANY &
BUSINESS
UNIT
CA Data Management Overview
2
 CA founded in 1976, 13,600 employees & revenues of $4.8B (FY12)
 650 people worldwide, solely focused on Data Management solutions
 Sales, presales, marketing, development & support in 30 countries
 8,200+ partners globally (100% channel focused)
 51,000+ customers globally
 Comprehensive data protection solution set including backup, recovery,
replication & high availability
 CA ARCserve® Backup - Tried & tested for over 20 years & includes at no
extra cost, built-in: -
− Data deduplication
− Storage Resource Management (SRM)
− Backup infrastructure visualization
− VMware vSphere & Microsoft Hyper-V integration
 CA ARCserve® D2D & VM Host-Based VM Backup - Next-generation, image-
based backup technology

Manufacturing
& Healthcare
Example Customers
3
Financial
Services
Retail &
Services
Technology &
MSP’s

Why CA ARCserve® ?
4
RESTORE
METHODS
What can you
restore?
End User or Admin
Full Systems or
Applications
Granular Application
File/Folders
Offered as
 Solution Bundles
 Managed Capacity
 A La Carte
 Subscription
 Perpetual
INTELLECTUAL
PROPERTY
What are you
protecting?
Physical or Virtual
Systems
Applications
Data
BACKUP
METHODS
How are you
protecting?
Deduplicated or Not
File Backup
Disk Snapshot
Replication/HA
STORAGE
LOCATIONS
Where are you
protecting it?
On or Off Premise
Disk
Tape
Cloud
➜ ➜ ➜
Target Market
 SMB, Mid-Market+
 MSPs
Delivery Model
 On-premise
 Off-premise
$3.5B
$1.5BBy 2014, 30% of organizations will have changed
backup vendors due to frustration over cost, complexity
and/or capability.
Staying Put
Will Change
* Source: Gartner, “The Future of Backup May Not Be Backup” , David
Russell, published 22, Sept. 2011 & refreshed 2, Nov. 2012

5
The Hidden Cost of ComplexityDISASTER
SQL MIRRORING
VMWARE
SYMANTEC
DELL
RTO
SQL AAG
SHAREPOINT ?
SQL MSCS
SAN
RECOVERY
SRM
CDP
LIVEMIGRATION
VMWARE VDP
VSPHEREFT
VSPHERE HA
HPPHD VIRTUAL
EXCHANGE
REPLICATION
SNAPSHOTS
VSPHERE
DAG
ZERTO
VISION
NEVERFAIL
HA
TAPE BACKUP
SRM
HYPER-V
MSCS
IMAGE
ARCHIVING
VMOTION
EMC
VEEAM
RPO
EXCHANGECCR
BACKUP
REPLICATION
HYPER-V
VIRTUAL
IBM
COMMVAULT
PHYSICAL
HYBRID
DYNAMICS?
EXCHANGESCR
EXCHANGE
LCR
SANREPLICATION DPM
DR
HIGH AVAILABILITY
IT
Director
Database
Admin
Systems
Engineer
Storage
Admin
Network
Admin
Backup
Admin
Compliance
Officer
Security
Consultant
Trainer

Solution Overview
ONE, SIMPLE, COMPREHENSIVE
SOLUTION, FOR PROTECTING
COMPLEX IT ENVIRONMENTS
 File & image-based backup to disk, tape,
cloud, replication, CDP & high availability
 Built-in data deduplication, SRM, file
archiving & infrastructure visualization
 Protects VMware, Hyper-V, Citrix, Microsoft
Exchange, SQL, SharePoint, File Server, IIS,
Oracle, SAP, Linux, UNIX & more
 Granular recovery for Exchange, SQL,
SharePoint, File Server, Active Directory etc.
 On-premise, off-premise, private cloud
and/or public cloud (Amazon, Azure, Fujitsu
& Eucalyptus)
 Integrated, end-to-end solution
 Flexible licensing (Per TB, socket, VM etc.)
CA ARCserve - One, Simple Solution
6

7
CA ARCserve - One, Simple Solution
Recovery Time
SolutionCost
Recovery Point
Objective
(RPO)
Weeks Days Hours Minutes Seconds Minutes Hours Days Weeks
Recovery Time
Objective
(RTO)
Incident
Reduce
Cost
Improve
Capability
Reduce
Complexity
Traditional Tape-
Based Backup
Image-Based
Backup
Continuous /
High Availability
Image-Based
Restore
Traditional Tape-
Based Restore

CA ARCserve – One, Simple Solution
8
Backup to Tape
Hyper-V Backup
VMware Backup
Physical only
BMR
Image-Based
Backup
P2V Migration
Physical & Virtual Systems
WAN
Optimized
Replication
Tape Backup
File Archiving
Global Dashboard
Automated DR Testing
Remote / Branch Office
Primary Site
DR Site / MSP Datacenter
Public / Private Cloud
Virtual Standby
High Availability
Remote Office
Protection
Workstation
Protection
CLOUD
Backup
High Availability
Remote Virtual Standby
LAN/WAN
Centralized
Management
Backup
Server
Backup
Server

 Customer Profile
− German public sector business, 160,000+ employees
− Large, distributed, mission-critical environment
 Challenges
− Required an automated backup solution, for 1,500 branch offices / 192 datacenters
− Daily backup of 220,000 Exchange mailboxes (31m emails per month)
 Solution
− CA ARCserve® Backup, High Availability & D2D (Fully integrated solution)
− Protects 9,800+ servers, 800TB+ of Exchange data & 200TB+ of file data per week
 Benefits
− Backup & recovery is centrally managed, using a single solution
− Solution delivers a total cost saving to BA in excess of $2m per year
− RHA protects business-critical systems which enables SLA’s to be met
Case Study: Large, Mission-Critical
9
“CA Technologies and its channel partner Fujitsu have always helped us in a
professional way, ever since we started our business relationship.”
Marin Renner – IT Engineer, Storage & Windows

− A US investment management firm, headquartered in Michigan
− Manages both domestic & international funds worth around $21 billion
 Challenges
− To ensure its funds remain profitable, Munder Capital requires constant access to
information that might influence its investment choices
− Required a robust & rapid disaster recovery solution, that could be scaled
 Solution
− CA ARCserve Backup (Protects 150 applications, running on 86 servers & 100 VM’s)
 Benefits
− Disaster recovery with a smaller server footprint, reduced capital expenditure
− Established disaster recovery strategy that can be scaled to meet business growth
− Able to recover 86 physical servers (36TB) to Hyper-V standby environment in 2 hrs
Case Study: Simple & Scalable DR
10
Wolfgang Goerlich - Network Operations and Security Manager
“With 150 application suites running on 86 servers, we need an IT infrastructure that can be
easily managed by our small in-house IT team.”

Business Continuity
 High Availability (Local Site Only)
 High Availability (Local & Remote )
 Continuous Availability
 Virtual Standby
 Non-Disruptive Maintenance
 Development & Patch Testing
Backup & Archiving
 Remote Office Data Protection
 Workstation Protection
 File-Based Backup to Disk & Tape
 Image-Based Backup to Disk
 NAS NDMP Backup
 File Archiving
CA ARCserve® Solutions
11
Disaster Recovery
 Off Site Replication
 Remote Virtual Standby
 Bare Metal Recovery
 Automated DR Testing
 Solution Finder
Virtualization
 Agentless, Host-Based Backup
 Backup for VMware ESX & vSphere
 Backup for Microsoft Hyper-V
 Backup for Citrix XenServer
 P2V & V2V Failover & Failback
 P2V Migration
Cloud
 Image-Based Backup to Cloud
 Cloud-Based High Availability
Small Business
 Windows SBS & Server Essentials
 Backup to Disk, Tape & Cloud
 Image Backup to Disk & Cloud
 File Archiving

Backup & Data Protection Solutions

Business Continuity
 High Availability (Local Site Only)
 High Availability (Local & Remote )
 Continuous Availability
 Virtual Standby
 Non-Disruptive Maintenance
 Development & Patch Testing
Backup & Archiving
 Remote Office Data Protection
 File-Based Backup to Disk & Tape
 Image-Based Backup to Disk
 NAS NDMP Backup
 File Archiving
CA ARCserve® Solutions
13
Disaster Recovery
 Off Site Replication
 Remote Virtual Standby
 Solution Finder
Virtualization
 Agentless, Host-Based Backup
 Backup for VMware ESX & vSphere
 Backup for Microsoft Hyper-V
 Backup for Citrix XenServer
 P2V & V2V Failover & Failback
 P2V Migration
Cloud
 Image-Based Backup to Cloud
 Cloud-Based High Availability
Small Business
 Windows SBS & Server Essentials
 Backup to Disk, Tape & Cloud
 Image Backup to Disk & Cloud
 File Archiving

Remote Office Primary Datacenter / DR Site
Remote Office Data Protection
14
Solution Overview
REDUCE COST AND
COMPLEXITY, BY
ELIMINATING TAPE
BACKUP IN THE FIELD
 Eliminates the need to perform
backups in each remote office
 Eliminates tape drives & media
 Eliminates offsite tape/media
rotation for disaster recovery
 Reduces the likelihood of human
error, by centralizing backup &
data protection systems &
processes
Virtual
Servers
Physical
Servers
Many-to-One,
WAN Optimized
Replication, for
Cost Savings
Periodic or
Continuous Replication
Replica
Server
Backup
Server
Physical or Virtual
Servers
Disk, Tape
or Cloud
LAN/WAN
Centralized
Management
Overview Solutions Products Licensing Support
Remote Office

Primary Site Remote / DR Site
Workstation Protection
15
Solution Overview
FAST, EFFICIENT, BACKUP
FOR WORKSTATIONS &
LAPTOPS
 Infinite, incremental backups &
bare-metal restore
 Easy rollback to recover from a
bad software update, data
corruption, or virus infection
 One solution for Windows
desktops, laptops & servers
 Centralized & automated
management
 End-user self-service restore
capability, reduces IT workload
 Private & public cloud storage
options
Backup
Server
Workstations Disk, Tape
or Cloud
Backup
Repository
Centralized
Management
WAN Optimized Replication
LAN/WAN
BMR
Self-Service
Restore
Backup
Repository

File-Based Backup to Disk & Tape
16
Solution Overview
ENTERPRISE-CLASS
PROTECTION, FOR SMALL
& MID-SIZE+ BUSINESSES
 File-based backup to disk, tape &
cloud, with built-in deduplication,
SRM, file archiving & backup
infrastructure visualization
 Scales from small to large,
distributed environments
 Protects Microsoft Exchange, SQL,
SharePoint, File Server, IIS, Oracle,
Informix, SAP, Sybase, Lotus,
vSphere, Hyper-V, XenServer,
Linux, UNIX, Mac, NAS NDMP etc.
 Application consistent backups &
granular restores
 Centralized mgmt., reporting &
global dashboard
Backup
Server
Physical & Virtual
Servers
Files
Databases
Applications
Restore
Backup Disk, Tape
or Cloud
Centralized
Management

High Availability (Local Site Only)
17
Solution Overview
COST EFFECTIVE BUSINESS
CONTINUITY
 Continuous replication enables
near-instant recovery of business
applications, files & data
 Protects Exchange, SQL, IIS,
SharePoint, File Server, Oracle,
Blackberry, vSphere, Hyper-V,
XenServer, Linux, UNIX etc.
 Supports P2P, P2V, V2V & V2P
combinations
 Automated DR testing and/or
push-button fail-over, fail-back
 Data rewind capability, for CDP
 Supports DAS, SAN, NAS & cloud
storage
 Centralized mgmt. & reporting
Physical or Virtual
Replica Servers
Windows, Linux & UNIX on
Physical or Virtual Servers
Automated, Application-Aware Failover
Network Redirection & Failback
Local Users
User Transparent
Failover & Failback
Server Heartbeat Monitoring
LAN
Centralized
Management

High Availability (Local & Remote Site)
18
Solution Overview
CONTINUITY & DR
 Data rewind for CDP
 WAN optimized replication &
offline sync, for remote sites
 Supports P2P, P2V, V2V, V2P
 Supports DAS, SAN, NAS & cloud
storage
Physical or Virtual
Replica Servers
DatabasesApplications
User Transparent
Failover & Failback
LAN/WAN
Primary Site Remote Site
Local & Remote Users
Centralized
Management

Continuous Availability
19
Solution Overview
MAXIMUM PROTECTION
AGAINST DOWNTIME
 System & application monitoring
 Supports P2P, P2V, V2V, V2P
 Supports DAS, SAN & NAS storage
Physical or Virtual
Replica Servers
StandbyApplications
User Transparent
Failover & Failback
Remote Site
Centralized
Management
Primary Site
Standby
LAN/WAN

Cloud-Based High Availability
20
Solution Overview
CONTINUITY & DR
cloud-based recovery of business
 Reduce costs by using public &
private cloud
 System & application monitoring
 WAN optimized replication
 Automatic end-user redirection
 Support for Windows-based
systems & applications only
Centralized
Management
User Transparent
Failover & Failback
LAN/WAN
Public &
Private Cloud

Physical to Virtual Failover & Failback
21
Solution Overview
FLEXIBLE, COST EFFECTIVE
HIGH AVAILABILITY &
DISASTER RECOVERY
 Reduce costs using virtual servers
 Single solution for both physical &
virtual servers
 Total flexibility – Use any
combination of vSphere, Hyper-V
or XenServer
 Protect data on DAS, NAS & SAN
VMware, Hyper-V
or XenServer
User Transparent
Failover & Failback
LAN/WAN
Centralized
Management
Standby VMs

Virtual to Virtual Failover & Failback
22
Solution Overview
COST EFFECTIVE HIGH
AVAILABILITY AND/OR
DISASTER RECOVERY
 Continuous data protection &
system availability using virtual
servers to reduce costs
 Total flexibility – Use any
combination of vSphere, Hyper-V
or XenServer
 Protect data on DAS, NAS & SAN
Hyper-VVMware Hyper-V XenServer
User Transparent
Failover & Failback
LAN/WAN
Centralized
Management
Standby VMs

Physical to Virtual (P2V) Migration
23
Solution Overview
SIMPLIFY & ACCELERATE
PHYSICAL TO VIRTUAL
MIGRATIONS
 Automate physical to virtual
server migration
 Full system replication makes it
quick & easy for Windows-based
servers
 Replicate from old to new,
regardless of vendor, class of
system or type of processor
 Non-disruptive process to avoid
business downtime
 Push-button failover, for instant
deployment Centralized
Management
VMware, Hyper-V
or XenServer
LAN/WAN

Offsite Replication for DR
24
Solution Overview
COST EFFECTIVE DISASTER
RECOVERY
 Data is synchronized with Replica
server(s)
 Optional offline synchronization
may be used
 System captures new data & only
replicates changes
 Automated, non-disruptive
recovery testing
offline sync, to reduce bandwidth
 Built-in CDP allows for quick
rewind after data loss or damage
 On Replica server to eliminate
disruption
 Protects data on DAS, NAS & SAN
WAN Optimized
Replication
Periodic, or
Centralized
Management
Physical or Virtual
Servers
WAN
Physical or Virtual
Servers
Replica Servers & VMs

Automated DR Testing
25
Solution Overview
REDUCE DISASTER
RECOVERY TESTING COSTS
& SIMPLIFY REGULATORY
COMPLIANCE
 Enables automated disaster
recovery testing of business-
critical systems, applications &
data, on a separate, replica server
 Non-disruptive process avoids
business downtime and impact to
production systems
 Recovery testing can be fully
automated, or performed on a
scheduled basis, as needed
 Assured Recovery reporting
provides evidence of system
recoverability for compliance
auditors
Physical or
Virtual Servers
LAN/WAN
Primary Site DR Site
Centralized
Management
DR Test Replica

Non-Disruptive Planned Maintenance
26
Solution Overview
REDUCE SYSTEM &
BUSINESS-CRITICAL
APPLICATION DOWNTIME
 Simplify hardware maintenance &
system upgrades
 Push-button failover & failback
makes it quick & easy
business downtime & impact to
production systems
 Enables maintenance to be
planned / scheduled for more
convenient time (i.e. avoiding late
nights or weekends)
Physical or Virtual
Replica Servers
Push-button failover & failback
User Transparent
Failover & Failback
LAN/WAN
Centralized
Management

Development & Patch Testing
27
Solution Overview
MINIMIZE COSTS, BY
SIMPLIFYING DEVELOPMENT
& PATCH TESTING
 Simplify software development &
patch testing processes, by
replicating complete systems for
testing purposes
 Testing can be performed on
replica systems locally, or at a
remote site
business downtime & impact to
production systems
 WAN optimized replication to
remote site, reduces waiting time
Physical or
Virtual Servers
LAN/WAN
Centralized
Management
Application / Patch Testing Sandbox

Complement to SAN Replication
28
Solution Overview
COST EFFECTIVE HIGH
AVAILABILITY AND/OR
DISASTER RECOVERY
 SAN to SAN, SAN to NAS & SAN to
DAS replication reduces costs
 Protects against system &
application failures, not just SAN
failures
 Push-button failover & failback
 Automated DR testing
 Data rewind capability, for CDP
replication
Primary Site Remote / DR Site
Physical or Virtual
Replica Servers
StandbyApplications
User Transparent
Failover & Failback
Centralized
Management
Standby
LAN/WAN

Image-Based Backup to Disk
29
Solution Overview
FAST, SIMPLE, EFFICIENT
IMAGE-BASED BACKUP TO
DISK, FOR WINDOWS
APPLICATIONS
 Infinite Incremental I2 TechnologyTM
tracks changedblocks
vSphere, Hyper-V, XenServer etc.
 Single-pass application consistent
backups & granular restores for
Microsoft Exchange, SQL & files
 Remote Virtual Standby capability
 Hardware-independent Bare
Metal Recovery (BMR)
 AES encryption & compression
 Centralized management &
reporting
Physical or Virtual
Servers
BMR
Backup
Repository
Self-Service
Granular
Restore
Centralized
Management

Image-Based Backup to Disk & Tape
30
Solution Overview
TAPE, FOR WINDOWS
APPLICATIONS
 Perform fast, image-based backup
to disk
 Perform scheduled backup of disk
repository to tape
 Restore data directly from tape
Backup
Server
Granular Restore
Directly from Tape
Discovery
& Backup
Disk, Tape
or Cloud
Centralized
Management
Copy of Backup
(Synthetic Full)
Full VM Restore
& Granular Restore
Backup
Repository

Image-Based Backup to Cloud
31
Solution Overview
CLOUD, FOR WINDOWS
APPLICATIONS
 Perform local backup to disk
 Schedule offsite copy/archive to
cloud
 Amazon Web Services integrated
 Recover from local resources if
available
 Recover from cloud for disaster
recovery
Physical or Virtual
Servers
Restore
Local Users
Centralized
Management
Backup
Repository
Granular
Restore
File Copy/
Archive
Public &
Private Cloud

Virtual Standby
32
Solution Overview
CONTINUITY & DISASTER
RECOVERY
 Periodic, image-based system,
application & data protection for
Windows Servers & VMs
 Supports P2V & V2V
 Automatically converts recovery
points into VHD or VMDK formats
 Automatically registers with
Hypervisor
 Monitors production server
 Automatic & manual failover
 Perform end-user redirection
Physical or Virtual
Replica Servers
Physical or Virtual
Servers
Failover
Local Users
Centralized
Management
Backup
Repository
Recovery
Point
Conversion

Remote Virtual Standby
33
Solution Overview
CONTINUITY & DISASTER
RECOVERY
 Periodic, image-based system,
application & data protection for
Windows Servers & VMs
 Replicate to remote location
(remote office, DR site, MSP &
Cloud)
 Run recovery point conversion
into VHD or VMDK formats at the
remote site to a virtual server
 Register with Hypervisor
 Manual failover to remote
resources
Physical or Virtual
Replica Servers
Physical or Virtual
Servers
BMR
WAN
Offsite Replication
Centralized
Management
Recovery
Point
Conversion
Backup
Repository

Bare Metal Recovery
34
Solution Overview
COST EFFECTIVE DISASTER
RECOVERY
 For Windows Servers &
Workstations
 Hardware independent
 Image-based, periodic system,
application & data protection
 Recovery points stored on media
 Select recovery point
 Resize disk & add drivers if
necessary
 Reboot & go!
Physical or Virtual
Servers
BMR
Backup
Repository
Centralized
Management

Agentless Backup for VMware
Solution Overview
FAST, SIMPLE, AGENTLESS
BACKUP FOR VMWARE
HOST ENVIRONMENTS
 Enables single-pass backup of all
VMs without the need to install
software agents on each VM
 Auto-discovery of VMs on target
hypervisor
 Integrates with VMware vStorage
API’s
 Only backs up changed blocks
 Application consistent (Exchange,
SQL etc.) & transaction-log purge
 Easily recover individual files &
folders from within each VM
 Centralized node, group & policy
management
35
Backup
Server
vSphere Farm or Standalone ESX Server
Protects VMs, Volumes, Files
Databases, Applications &
Raw device mappings (vRDM & pRDM)
Granular Restore
Directly from Tape
Discovery
& Backup
Disk, Tape
or Cloud
Centralized
Management
Copy of Backup
(Synthetic Full)
Full VM Restore
& Granular Restore
Backup
Repository

Backup for Microsoft Hyper-V
Solution Overview
PROTECTION FOR HYPER-V
HOST ENVIRONMENTS
 Single-pass backup of all VMs
 Auto-discovery of VMs
 Image-level guest backup for cross-
hypervisor restore and Virtual
Standby to VMware vSphere
 Application consistent backups
(Exchange, SQL etc.)
 Cluster/CSV support & LAN-free
backup to tape
 .VHD / .VHDX host-level volume
data backup with guest-level
metadata
 Direct granular restore of files &
folders & complete VM’s
36
Backup
Server
Hyper-V 1
Protects VMs, Volumes, Files
Databases & Applications
Granular Restore
Directly from Tape
Discovery
& Backup
Disk, Tape
or Cloud
Full VM Restore
& Granular Restore
Backup
Repository
Hyper-V 2/3
Centralized
Management

Backup for Citrix XenServer
Solution Overview
PROTECTION FOR CITRIX
XENSERVER HOST
ENVIRONMENTS
 Single-pass volume backup within
each guest VM
 Application consistent backups
(Exchange, SQL etc.)
 Easily recover individual files &
folders from within each VM, or
whole VMs via BMR
 Cross-Hypervisor restore and
Virtual Standby to Hyper-V &
VMware vSphere
 Centralized node, group & policy
management
37
Backup
Server
XenServer Farm
Protects Volumes, Files
Databases & Applications
Granular Restore
Directly from Tape
Discovery
& Backup
Disk, Tape
or Cloud
Centralized
Management
BMR
Backup
Repository
Standalone XenServer

Which Solution to Choose?
38
Solution Overview
BASICALLY, IT COMES
DOWN TO RPO & RTO
REQUIREMENTS: -
 RPO: How much data can you
afford to lose?
 RTO: How quickly do you need to
recover systems & availability?
 Do you want local site failover?
 Do you want remote site failover?
 Do you want to recover to virtual
systems?

ARCserve®
High Availability
KEY FEATURES
 Summary
 Centralized Management &
Reporting
 Scenario Group Management
 Data Rewind / CDP
 Amazon Cloud Integration
 WAN Optimized Replication
 Encryption
 Summary
Product Overview
40
ARCserve® Backup
KEY FEATURES
 Summary
 Centralized Management,
Configuration & Deployment
 Global Dashboard & Reporting
 Storage Resource Management
 File Archiving
 Deduplication
 Backup Infrastructure
Visualization
 SAN Option
 NDMP Option
 Tape Library Option
 Disaster Recovery Option & BMR
 Enterprise Module
ARCserve® D2D
KEY FEATURES
 Summary
 I2 Technology
 Application Consistent Snapshots
& Granular Recovery
 Windows Explorer Integration
 File Copy / Archive to Disk or
Cloud
 Compression & Encryption
 Backup Throttling
 Hardware Independent Bare
Metal Recovery
 Central Protection Manager
 Centralized Reporting
ARCserve®
Replication

Product Overview
Copyright © 2013 CA. All rights reserved. 41
ARCserve Backup
ENTERPRISE-CLASS
PROTECTION, FOR SMALL
& MID-SIZE+ BUSINESSES
 File-based backup to disk, tape &
cloud, with built-in deduplication,
SRM, file archiving &
infrastructure visualization
 Scales from small to large,
distributed environments
 Protects Microsoft Exchange,
SQL, SharePoint, File Server, IIS,
Oracle, Informix, SAP, Sybase,
Lotus, vSphere, Hyper-V, Xen,
Linux, UNIX, Mac, NAS NDMP etc.
 Application consistent backups &
granular restores
 Centralized mgmt., reporting,
alerting & global dashboard Overview Solutions Products Licensing Support

Product Overview
Copyright © 2013 CA. All rights reserved. 42
ARCserve Backup
CENTRALIZED BACKUP
AGENT DEPLOYMENT,
CONFIGURATION &
ADMINSTRATION
 Dramatically simplifies agent
deployment for Windows,
Exchange, SharePoint, SQL,
Oracle etc.
 Automatic upgrades
 Virtual machine deployment
 Customizable

Product Overview
43
ARCserve Backup
GLOBAL DASHBOARD WITH
CENTRALIZED REPORTING
& ALERTING
 Provides global health status &
alerting via Exchange, Notes,
SNMP, SMTP, pager, broadcast etc.
 Drill down views of the backup
domain, backup sites, backup
servers, nodes, jobs etc.
 Reporting examples
 Job backup status report
 Failed backups report
 Fastest/slowest backup report
 Deduplication benefits report
 Disaster Recovery status report
 Backup server load distribution
 Total protection size report Overview Solutions Products Licensing Support

Product Overview
44
ARCserve Backup
STORAGE RESOURCE
MANAGMENT
 Reports backup node utilization
for CPU, RAM, Network, OS, file
system free space, LUN’s & disk
performance, fragmentation etc.
 Volume & database growth trend
reporting
 Predict future disk space
requirements for applications
 Predict, plan & budget storage
capacity requirements

Product Overview
45
ARCserve Backup
FILE ARCHIVING TO
DEDUPE DEVICE, TAPE &
CLOUD STORAGE
 Archive Manager enables you to
set archive policies for Windows,
Linux, UNIX & MAC file system
data
 Archive files based upon size,
age, filename, last accessed,
created, last modified etc.
 Also include/exclude file pattern,
directory pattern & host name
pattern
 Flexible scheduling options, with
file archive verification option
 Extensive reporting including
node archive status, job status &
total archive size Overview Solutions Products Licensing Support

Product Overview
46
ARCserve Backup
DEDUPLICATION
 Block level, variable length
deduplication provides up to 95%
reduction in backup data
 Fit more backups onto the same
physical media
 Retain backups longer
 Speed up recovery
 Global deduplication finds
redundancies between backup
sessions on different servers
 Deduplication efficiency
reporting via Global Dashboard

Product Overview
47
ARCserve Backup
BACKUP INFRASTRUCTURE
VISUALIZATION
 Provides high level network
diagram view of all backup
infrastructure components,
including backup servers, storage,
tape libraries & how they’re
related
 Drill down views into node
backup job status reports, DR
status reports, encryption
reports, recovery points reports
etc.
 Links into Global Dashboard, for
more detailed reporting

Product Overview
48
ARCserve Backup
SAN OPTION
 Enables backup servers to share
one or more tape libraries, within
the Storage Area Network (SAN)
 Backup server sends data to the
tape libraries over the SAN
instead of the LAN, which
increases backup & restore
throughput
 The primary SAN server is
responsible for: -
 Initializing, governing and
maintaining shared devices, on the
SAN
 Coordinating the use of shared
library resources among the servers
in the SAN, preventing conflict if
two servers try to allocate a device
or media at the same time

Product Overview
49
ARCserve Backup
NDMP NAS OPTION
 Supports NAS filer to server, filer
direct to tape & 3-way backup
 Supports backup & restore of
NAS filers using changers or tape
libraries attached locally, or to
remote NAS filers
 Multi-streaming support lets one
agent handle different requests &
perform multiple jobs at once
 Tapecopy enables NAS sessions
to be copied from one tape to
another
 Dynamic Device Sharing enables
Tape Libraries to be shared
 Supports NAS filers from NetApp,
EMC, IBM, BlueArc, Procom,
OnStor, StoreVault etc. Overview Solutions Products Licensing Support

Product Overview
50
ARCserve Backup
TAPE LIBRARY OPTION
 Provides support for tape
libraries, tape RAID libraries &
optical libraries including: -
 Multiple drive support
 Multiple library support
 Multiple, concurrent, device
management functions
 Bar code ID (Support by library req.)
 Scheduled, automated drive
cleaning
 Grouping by slots
 Fault tolerant operations
 Multiple, concurrent, group access
 Large library support etc.

Product Overview
51
ARCserve Backup
DISASTER RECOVERY
OPTION & BMR
 Collects & stores machine-
specific information before a
disaster strikes
 Automatically generates & saves
emergency data for each
protected machine locally on the
backup server, on backup media,
&, optionally, on a remote
computer, when you submit a
full backup job
 In the event of a disaster, the
option can recover its protected
computers to their most recent
backup state

Product Overview
52
ARCserve Backup
ENTERPRISE MODULE
INCLUDES: -
 Serverless Backup Option
 Backup Image Option
 Enterprise Option for VSS
Hardware Snapshot
 Multi-streaming (two or more
streams of backup data)
 Disk staging backups & tape
staging backups with multi-
streaming (3 to 32 streams)
 Media Management Option
 Raw backup & restore of physical
disks & volumes.
 Enterprise Option for IBM 3494 &
StorageTek ACSLS

Product Overview
53
ARCserve High Availability
CONTINUOUS PROTECTION
& AVAILABILITY, FOR
BUSINESS-CRITICAL
APPLICATIONS
 Provides near-instant recovery of
business applications, files & data
 Protects Exchange, SQL, IIS
SharePoint, Windows File Server,
Oracle, Blackberry, vSphere,
Hyper-V, Xen, Linux, UNIX etc.
offline sync for remote sites
 Automated and/or push-button
fail-over & fail-back
 Supports DAS, SAN, NAS storage

Product Overview
CENTRALIZED
MANAGEMENT &
REPORTING
 Manage replication, recovery
testing, data rewind & reporting
across all production & replica
servers & data, from a central
web-based console
 Summary & detailed level
reporting
 Difference report shows the
differences between the Master
& the Replica, at a certain point
in time
 Assessment Mode report shows
statistics about the maximum,
minimum & average size of the
data, compression etc.
54

Product Overview
55
SCENARIO GROUP
MANAGEMENT
 Protects multi-tier business
applications such as Microsoft
Exchange, SharePoint, Dynamics
CRM, websites, document
management systems & custom
applications
 Enables the entire business
application to failover locally, or
across the WAN to a remote DR
site
 User configurable dependency
mappings & application failover
triggers, help reduce application
downtime

Product Overview
56
DATA REWIND FOR
CONTINUOUS DATA
PROTECTION (CDP)
 Protects business-critical
applications & data, between
snapshots and/or backups
 Enables applications to be rolled
back in time, to before a major
event such as a system crash,
data corruption, virus attack,
miss-configuration, rolling
disaster etc.

Product Overview
57
AUTOMATED DISASTER
RECOVERY TESTING
 Enables a full, non-disruptive
disaster recovery testing of
protected systems, applications &
data, on a separate, replica server
 Recovery testing can be fully
automated, or performed on a
scheduled basis, as needed
 Upon completion, appropriate
personnel can be alerted with the
status of the DR test
 Additional actions can be
triggered upon success, such as
take a VSS snapshot or create a
backup

Product Overview
58
AMAZON CLOUD
INTEGRATION
 Enables continuous replication,
host monitoring & failover to an
offline replica server instance in
the Amazon EC2 cloud
 Eliminates the need to purchase
& maintain replica server H/W,
applications & OS licenses at
primary site
 Eliminates the need for a costly,
dedicated DR Datacenter & the
associated hardware, software,
real estate, power, cooling &
management overhead
 Cloud View panel simplifies the
management of replication / high
availability to the cloud

Product Overview
59
WAN OPTIMIZED
REPLICATION & OFFLINE
SYCHRONIZATION
 Multi-stream replication &
compression improves
performance across high latency
WAN connections
 File, block, offline, scheduled,
periodic replication & bandwidth
throttling options, overcome
bandwidth constraints & reduce
networking costs
 NAT support, for when host
servers are behind a NAT device,
or a firewall
 Assessment Mode helps estimate
LAN & WAN bandwidth needs,
without disrupting the
production environment

Product Overview
60
ENCRYPTION
 Encryption enables secure data
transfers between local systems
& remote locations, without the
need for a VPN or IPSEC tunnel
 Works with any scenario type
 Encrypts data during transfer
 Multiple encryption options -
None, AES-128, AES-256 & user
configurable

Product Overview
61
BARE METAL RECOVERY
 Restore to a bare metal machine
(physical or virtual) from a live
system that has performed a
failover/switchover, or from a
bookmarked rewind point
 Hardware-independent Bare
Metal Recovery (BMR)

Product Overview
62
ARCserve Replication
CONTINUOUS PROTECTION
FOR BUSINESS-CRITICAL
APPLICATIONS
 Continuous replication of
business applications, files, data
& backup images to remote sites
 Protects Exchange, SQL, IIS
SharePoint, Windows File Server,
Oracle, Blackberry, VMware,
Hyper-V, Citrix, Linux, UNIX etc.
 Supports one-to-one, many-to-
one & one-to-many replication
offline sync for remote sites
 Supports DAS, SAN, NAS & Cloud
storage
alerting & global dashboard

High Availability vs. Alternatives
63
 Database Mirroring
− No automated failover, in the event of a disaster/failure (Increases downtime)
− Only protects the database layer, not the entire multi-tier business applications or system data
− Database servers must run the same O/S version and/or clustering software
 SAN Replication
− No automated failover, in the event of a disaster/failure (Increases downtime)
− Only protects data on the SAN & typically requires SAN to SAN replication, which can be costly
− Doesn’t provide system or application protection & availability
 Failover Clustering
− All servers must be the same O/S version, application version etc.
− Only protects against server failure (No application or data protection)
− Has distance limitations for true DR strategies (Does not include WAN optimization)
 Hypervisor-based Replication / High Availability
− No automated failover, in the event of a disaster/failure (Which increases downtime)
− Only protects virtual servers, not physical, or mixed physical/virtual server combinations
− Only monitors VM-level heartbeats (Does not protect against application component failures)
− Has distance limitations for true DR strategies (Does not include WAN optimization)

Product Overview
64
ARCserve D2D
IMAGE-BASED BACKUP, FOR
WINDOWS SERVERS &
WORKSTATIONS
VMware, Hyper-V, Citrix etc.
 Single-pass, application consistent
backups & granular restores for
Exchange, SQL & files
 Remote Virtual Standby capability
 Hardware-independent Bare Metal
Recovery (BMR)
 AES encryption & compression

Product Overview
65
ARCserve D2D
BLOCK LEVEL, INFINITE
INCREMENTAL (I2)
TECHNOLOGYTM
 Enables more efficient, block-
level, infinite incremental
backups
 Captures changed blocks only
 Uses less storage space
 Performs backups faster
 Puts less of a load on production
servers & workstations
 Option to create recovery sets,
which helps to reduce the
amount of time it takes to
complete merge jobs
D2D I2 Technology
Traditional
Solution
Traditional Solution

Product Overview
66
ARCserve D2D
APPLICATION-CONSISTENT
SNAPSHOTS, WITH FIVE
RESTORE TYPES
 File & Folder level restore
 Bare Metal Recovery to dissimilar
hardware (Including P2P, P2V,
V2V, V2P, uEFI etc.)
 SQL database-level restore
 Exchange database-level restore
 Exchange granular mailbox
restore
 Catalog-less backup option
shortens backup time
 For faster search and recovery,
users can run ad-hoc catalog
creation jobs at any time

Product Overview
67
ARCserve D2D
WINDOWS EXPLORER
SHELL INTEGRATION
 Enables users to browse & locate
recovery points (points in time)
via familiar Windows Explorer
interface
 Browse, Search, Cut/Copy/Paste,
Drag/Drop

Product Overview
68
ARCserve D2D
FILE COPY TO DISK OR
CLOUD
 Copy files to disk or cloud
(Amazon, Azure & Eucalyptus)
based upon specified policies
 Specify file copy schedule based
upon completion of a specified
number successful backups
 Roll back to previous versions of
backed-up files, or maintain
multiple versions of the same files
at different destinations
 Filters to include or exclude files,
based upon specific criteria or
patterns
 Encrypt copied files for security

Product Overview
69
ARCserve D2D
COMPRESSION &
ENCRYPTION
 User-configurable compression
levels, to optimize system
performance
 Encryption helps keep Recovery
Point data safe & secure, should
security/access to backup target
be compromised
 Supports encryption for both
uncompressed backup &
compressed backup data
 Provides encryption password
management so that you do not
need to remember encryption
passwords

Product Overview
70
ARCserve D2D
BACKUP SPEED
THROTTLING
 Provides the capability to specify
the maximum speed (MB/min) at
which backups are written to
disk, to reduce CPU or network
utilization

Product Overview
71
ARCserve D2D
FAST, HARDWARE-
INDEPENDENT BARE
METAL RECOVERY
 Recovers a computer system from
“Bare metal“, including OS,
applications & data required to
restore the entire system
 Restores to dissimilar hardware &
resolves any hardware
differences
 Expands & restores to bigger
disks if necessary
 Supports uEFI to BIOS conversion
& vice-versa
 Supports BMR from a vSphere or
Hyper-V virtual standby VM

Product Overview
72
ARCserve D2D
CENTRAL PROTECTION
MANAGER
 Provides centralized view &
management of D2D protected
servers & workstations
 Automated AD discovery
 Remote deployment
 Policy-based administration
 Status, grouping, search/restore,
basic workflow, event logging,
filtering & more, to simplify
management & recovery of
servers & workstations across the
environment

Product Overview
73
ARCserve D2D
CENTRALIZED REPORTING
 Provides centralized dashboard &
reporting capability, across
Backup & D2D products
 Reports across all managed
devices, settings & policies
running on- & off-premise
 Example reports include: -
 Node Backup status
 Backup size trending
 Node Archive & File Copy Status
 Last successful date & time of the
job
 Encryption & compression status
 SRM performance indicators,
including CPU usage, memory
usage, disk throughput, network
input & output Overview Solutions Products Licensing Support

What’s New in CA ARCserve® r16.5
Including ALL additional product enhancements

What’s new in CA ARCserve r16.5 (Marquee Features)
 Windows Server 2012 & Windows 8 support, across all
ARCserve products
− Support for NTFS deduplication
− Support for ReFS
− Support for Hyper-V 3.0
− Support for Distributed VSS
− Support for Storage Spaces
 D2D Remote Virtual Standby
What’s new in CA ARCserve r16.5
75

r16.5 Remote Virtual Standby
 GOAL: Enable MSPs to offer new services centered around “Remote”
image-based high availability
− Periodic image-based system, application & data protection for Windows Servers & VMs
− Replicate to remote location (remote office, DR site, MSP & Cloud)
− Run recovery point conversion into VHD or VMDK formats at the remote site
− Automatic DNS Redirection to remote resources
 Use BMR to restore the production server after repair or replacement
76 76

Additional Enhancements (Across all Products)
 Support for vSphere 5.1
 Support for additional Azure & Amazon regions
 Support for 4k sector disk drives (Except D2D)
− The latest high capacity disk drives (4TB+) now come with a more
efficient 4k sector format (also requires support from the OS)
77

Additional Enhancements
 CA ARCserve® Backup r16.5
− Support for Exchange & SharePoint 2013
− Improved NTFS volume backup performance (43% faster*)
− Improved Hyper-V VHD volume backup performance (3.7x faster*)
− Support for LTO 6 tape & Logical Block Protection (HP, IBM, Quantum etc.)
− Support for VHDX virtual volumes (Up to 64TB volumes on Hyper-V 3.0)
− Support for MS Windows Azure, Fujitsu Cloud & Eucalyptus 3.x (Open source
private cloud)
− Support for backup of SQL 2012 AAG clusters (Backup off secondary node)
− Support for NAS port configuration (Using a specific, or range of ports)
− Improved D2D light integration (For offline source servers)
− Improved dedupe management (Reclaim space, merge dedupe sessions)
− Improved management of pending, failed & hold migration jobs
− Global Deduplication Support with Windows 2012
− A significant roll up of fixes & minor usability enhancements since r16
*CA Data Management internal performance testing 78

 CA ARCserve® RHA r16.5
− Full System “Cascade scenario” (Enables switchover to multiple replicas)
− Full System scenario now supports failover to Hyper-V 3.0
− Hyper-V 3.0 scenario supports WAN failover
− Improved SMTP & scenario authentication support (Ideal for multi-tenancy/MSP’s)
− Improved encryption options (None, AES-128, AES-256, user configurable)
− Export replication reports as email attachments in HTML format (Instead of XML)
− Full System scenario now supports uEFI, GPT boot disk & Dynamic Disks
− Full System scenario VM settings can be modified while the scenario is running
− BMR preserves volumes on destination (Efficient, block-level replication of delta’s)
− Scenario wizard now includes ARCserve HBBU server
− Support for Eucalyptus 3.2 (Open source private cloud platform)
− Support for additional Amazon regions (Sydney, Tokyo, Ireland, Sao Paulo & Virginia)
− Support for protecting multiple Oracle DB instances (with a single RHA scenario)
− Support for SQL Server filestreams (Protects all BLOB data, regardless of location)
79

 CA ARCserve® D2D r16.5
− Support for Exchange 2013
− Catalog-less backups (Reduces overhead & backup window)
− Support for uEFI (Enables BMR of systems with BIOS to uEFI & vice-versa)
− Support for additional Microsoft Windows Azure regions (US East & US
West)
80

 CA ARCserve® Host-Based VM Backup r16.5
− Support for Exchange 2013 (Backup of active/passive copies - CCR & DAG)
− Catalog-less backups (Reduces overhead & backup window)
− Support for uEFI (Enables BMR of systems with BIOS to uEFI & vice-versa)
− Support for replication of Host-based VM backup recovery points
− Replicated recovery points can be used to perform file-level restores or BMR
− Replicated recovery points can also be utilized for Virtual Standby
− Support for additional Microsoft Windows Azure regions (US East & US
West)
81

Useful Links: -
 CA ARCserve® r16.5 Press Release
 CA ARCserve® r16.5 Compatibility Matrix
 CA ARCserve® ASBU r16.5 Release notes
 CA ARCserve® RHA r16.5 Release notes
 CA ARCserve® D2D r16.5 Release notes
 CA ARCserve® Central Apps r16.5 Release notes
 CA ARCserve® Central Host-Based VM Backup r16.5 Release notes
 CA ARCserve® Central Protection Manager r16.5 Release notes
 CA ARCserve® Central Reporting r16.5 Release notes
 CA ARCserve® Central Virtual Standby r16.5 Release notes
82

Managed Capacity Licensing
 Two Simple options: -
1. RPO Managed Capacity = File & image backup & file-level replication
2. RPO-RTO Managed Capacity = File & image backup, file & application
replication & high availability
Simple & Flexible Licensing Options
84
DATA PROTECTION CAPABILITIES
File Backup
Image-Based Snapshot
Replication
HA/Failover
Deduplication
BMR
Tape Copy
 Virtualization SRM Reporting
LICENSE ACCORDING TO TOTAL
TERABYTES PROTECTED

85
ARCserve Per Socket
Pricing
Metric
CA ARCserve RPO
Per
Socket
  
CA ARCserve RPO & RTO
   
& Central Apps
Per Socket for Virtual Server Protection
Note – Replication in the RPO package is for file data only (E.G: this is required to replicate the disk-
backup of D2D & ARCserve Backup to another site) - either for DR reasons, or to centralize branch
office backup data.
Application-aware replication &/or High Availability (E.G: Microsoft Exchange / SQL / SharePoint / Full
System HA or Oracle replication) requires the RPO & RTO license.

86
Managed Capacity Program
Pricing
Metric
CA ARCserve RPO
Per TB of
protected
data
(Production)
  
CA ARCserve RPO & RTO
   
Note – Replication in the RPO package is for file data only (E.G: this is required to replicate the disk-
backup of D2D & ARCserve Backup to another site) - either for DR reasons, or to centralize branch
office backup data.
Application aware replication and/or High Availability (E.G: Microsoft Exchange / SQL / SharePoint /
Full System HA or Oracle replication) requires the RPO & RTO license.
& Central Apps
Managed Capacity for Physical & Virtual Protection

Other Options
 Components
− License individual products to address specific needs
 Modules
− Bundles of two or more products
 Virtual Server Sockets
− Designed specifically for virtual servers
− Same RTO & RPO-RTO offering as Managed Capacity
87

88
r16.5 License Name Changes
SBS Bundles now support Windows 2012 Essentials Edition
r16 Product Name r16.5 Product Name (New)
CA ARCserve® Backup r16 for Windows
for MS SBS Standard Edition
CA ARCserve® Backup r16.5 for Windows
SBS Standard and Essentials Edition
CA ARCserve® Backup r16 for Windows
for MS SBS Premium Edition
CA ARCserve® Backup r16.5 for Windows
for MS SBS Premium and Essentials
Edition
CA ARCserve® D2D r16 for Windows Small
Business Server Edition
CA ARCserve® D2D r16.5 for Windows SBS
and Essentials Edition

89
r16 Product Name (Old) r16.5 Product Name (New)
CA ARCserve® Backup for Windows
Essentials File Server Module
CA ARCserve® Backup for Windows File
Server Module
Standard Database Module
Database Module
Advanced Email Module
CA ARCserve® Backup for Windows Email
Module
Enterprise Application Module
Application Module
Note: Modules were previously known as Simplified Pricing “Suites” in r12.5
Modules

90
r16 Product Name (Old) r16.5 Product Name (New)
Essentials File Server Module with D2D
and Replication
CA ARCserve® Backup for Windows File
Server Module with D2D and Replication
Standard Database Module with D2D and
Replication
Database Module with D2D and
Replication
Advanced Email Module with D2D and
Replication
CA ARCserve® Backup for Windows Email
Module with D2D and Replication
Enterprise Application Module with D2D
and Replication
Application Module with D2D and
Replication
Note: Modules were previously known as Simplified Pricing “Suites” in r12.5
Modules with D2D and Replication

Customer Service & Support
92
Technical Support
DELIVERING WORLD-
CLASS SUPPORT, WITH
24x7 GLOBAL ACCESS
 Online knowledge base
 Ask CA Support live chat
 Self-service support tickets
 Product documentation
 Certified device lists
 Software compatibility
 Online training
 Global user forums
 Downloads, beta’s, patches
 CA ARCserve® Tech Insider
support newsletter
 Visit www.arcserve.com/support Overview Solutions Products Licensing Support

− German public sector business, 160,000+ employees
− Large, distributed, mission-critical environment
 Challenges
− Required an automated backup solution, for 1,500 branch offices / 192 datacenters
− Daily backup of 220,000 Exchange mailboxes (31m emails per month)
 Solution
− CA ARCserve Backup, High Availability & D2D (Fully integrated solution)
− Protects 9,800+ servers, 800TB+ of Exchange data & 200TB+ of file data per week
 Benefits
− Backup & recovery is centrally managed, using a single solution
− Solution delivers a total cost saving to BA in excess of $2m per year
− RHA protects business-critical systems which enables SLA’s to be met
Case Study: Large, Mission-Critical
94
“CA Technologies and its channel partner Fujitsu have always helped us in a
professional way, ever since we started our business relationship.”

− Yamaha Motor Racing, 4 times winner of MotoGP world championship
− 40 employees, >80% travelling worldwide for 9+ months of year
 Challenges
− Bike setup & performance data is critical to winning races & sponsorship
− Data was being stored on employee laptops, so was exposed to significant risk
 Solution
− CA ARCserve Backup, High Availability, D2D & Virtual Standby (Integrated solution)
− Provides local data protection, very fast recovery & automated DR testing
 Benefits
− The team can recover data very quickly track-side, without specialist IT skills
− Reduced costs, as no need for enterprise IT infrastructure in the motordrome
− Engineer & mechanic productivity is improved as working methods not affected
Case Study: Yamaha Motor Racing
95
“The other solutions on the market were not flexible enough and were more suited to an
enterprise environment, than an organisation like Yamaha Motor Racing.”
Daniele Rigoldi – Network and Infrastructure Group Leader

− A leading luxury lingerie manufacturer, based in Bologna, Italy
− Boutiques & franchised outlets in major cities around the world
 Challenges
− Manufacturing process & supply chain highly reliant upon IT systems
− An increasingly complex, distributed, mixed physical / virtual IT infrastructure
− Finding a scalable backup solution, that could protect multiple platforms
 Solution
− CA ARCserve Backup
 Benefits
− Comprehensive protection for physical, virtual, Windows, Unix, Oracle, Domino etc.
− Native integration with VMware snapshots, enables disruption-free tape backup
− Daily backups are very fast & require no monitoring from La Perla IT personnel
Case Study: Complex, Multi-Platform
96
Mauro Ruscelli, IT infrastructure and safety manager
“More than 10 years after the initial choice - CA ARCserve Backup is still the best solution
for our company.”

− A US investment management firm, headquartered in Michigan
− Manages both domestic & international funds worth around $21 billion
 Challenges
− To ensure its funds remain profitable, Munder Capital requires constant access to
information that might influence its investment choices
− Required a robust & rapid disaster recovery solution, that could be scaled
 Solution
− CA ARCserve Backup (Protects 150 applications, running on 86 servers & 100 VM’s)
 Benefits
− Disaster recovery with a smaller server footprint, reduced capital expenditure
− Established disaster recovery strategy that can be scaled to meet business growth
− Able to recover 86 physical servers (36TB) to Hyper-V standby environment in 2 hrs
Case Study: Simple & Scalable DR
97
Wolfgang Goerlich - Network Operations and Security Manager
“With 150 application suites running on 86 servers, we need an IT infrastructure that can be
easily managed by our small in-house IT team.”

− A US financial services firm, headquartered in Indiana
− 350 employees, with 150 employees located at remote offices around the US
 Challenges
− Considerable business impact is caused, if a tier-one application goes down
− DR strategy & capabilities are key to safeguarding compliance & service levels
 Solution
− The solution provides comprehensive protection for physical & virtual servers,
including 12TB of data from file, SQL, SharePoint, web portal & application servers
 Benefits
− Enables Everence Financial to define & implement common policies across the two
solutions, including backup schedules & recovery points
− The most cost-effective solution of those that were investigated
Case Study: DR for Compliance
98
Richard Plank – Server Administrator, Everence Financial
“The CA solution forms a vital part of our disaster recovery strategy and provides our staff,
customers and auditors with peace of mind that critical financial data is protected.”

− US Air Force 45th Space Wing, based in Florida. 10,600+ employees
− Responsible for launching & tracking of unmanned space vehicles
 Challenges
− To seamlessly migrate from a physical to virtual environment, without
experiencing service outages, that would violate service level agreements
− Cut costs & eliminate vendor & hardware dependencies
 Solution
− CA ARCserve Replication (between 2 sites, located 24 miles apart) & Backup
 Benefits
− Entire migration completed in 3 months, with no data loss & little user impact
− Hard cost savings of $180,000 per year. Plus, reduced support costs.
− There was no need to retrain staff, as ARCserve Backup protects physical & virtual
Case Study: Large-Scale P2V Migration
99
Glenn Exline, Manager of Enterprise Networks for CSR
“We migrated from physical to virtual in a three month period with no data loss, little user
impact and a significantly lower drain on the staff.”

− Founded in 2004, services delivered from 60+ datacenters w/w
− Provides private & public cloud services, hosting & managed services
 Challenges
− To simplify management, increase efficiency & enable scalability
 Solution
− CA ARCserve Backup, Replication, High Availability & D2D
 Benefits
− Delivers simple, centralized recovery management across its client base
− Replication & high availability clusters, enables failover between datacenters in
minutes, which helps ensure customer systems suffer negligible downtime, which
helps Broadcloud meet service level agreements
Case Study: Global MSP, Several PB’s
100
“We were using up to seven products for recovery management, which was time
consuming.”….“Our DR processes are now fully automated & require minimal intervention.”
Brent Eubanks – EVP Strategic Services

− ScaleMatrix is a US-based company that offers datacenter hosting,
private cloud, co-lo & data protection services to local & international clients
 Challenges
− Many customers with different regulatory & governance requirements
− Solution had to deliver varying levels of protection for traditional hosting & cloud
 Solution
− CA ARCserve Backup, Replication, High Availability & D2D
 Benefits
− Delivers simple, centralized recovery management across its client base
− Enables ScaleMatrix’s clients to bring new services to market faster, comply with
regulations & get more from their IT budgets
Case Study: Global MSP
101
“We have integrated the CA Technologies solutions with cloud storage offerings and an
appliance-based solution, to provide exceptional data availability, at an affordable cost.”
James Heller – Marketing Director, ScaleMatrix

“The other solutions on the market were not flexible enough and were more suited to
an enterprise environment, than an organisation like Yamaha Motor Racing.”
Daniele Rigoldi – Network and Infrastructure Group Leader
Customer Quotes
Trond Nordby, Group IT
“CA Technologies and its channel partner Fujitsu have always helped us
in a professional way, ever since we started our business relationship.”
“CA ARCserve Replication is integrated with CA ARCserve Backup, so the entire
replication and backup process is automated and seamless.”
Álex Marsal - Systems Engineer
“The decision to use CA ARCserve Backup was made by the Spanish Carglass
operation, but it has been recommended to other units of Belron globally, after
the huge success we’ve experienced in Spain.”
Yamaha
Motor
Racing

Customer Success Story Portal
http://www.caarcserve-success.com/
103

March 2013 – ARCserve named “Product of the Year” by Network Computing
Magazine
June 2011 – ARCserve named “Product of the Year” in “Backup
and Disaster Recovery” and “Cloud Backup and Replication”
categories in Storage Awards
Nov 2011 – ARCserve HA receives Bronze medal in the “Best High-
Availability/Disaster-Recovery Product” in Windows IT Pro Editor’s Best
Awards
ARCserve named a “Recommended” product in DCIG 2011 Virtual Server Backup
Software Buyer’s Guide, earning top “Best in Class” scores in “Backup” and “Restore”
categories
Seven CA Technologies Leaders Recognized as 2013 Channel Chiefs by CRN
Magazine
March 2013 – CA Global Partner Program named a “5 Star Award
Winner” in 2013 CRN Partner Program Guide
Award Highlights

May 2013 - PC PRO review of ARCserve r16: “unbeatable range of data protection
features”, 6 out of 6 Stars
Feb 2013 – CA Offers New Disaster Recovery Option
Feb 2013 – CA Technologies Unveils Hybrid Data Protection Platform
Feb 2013 – A Hybrid Approach to Backup and Recovery in the Cloud
Feb 2013 – CA’s SaaS Solution Combines Local Backup Speed With
Windows Azure Cloud Storage
Sep 2011 – CA ARCserve r16: Taking Data Protection to Virtualized, Cloud Environments
Press Highlights
105

CA ARCserve Solution Overview

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