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Campus Network Refresh –
What happens when an IT Restructure
and a major networking project intersect
Jonathan Monk
University of Dundee
Click to edit Master title style
Transforming lives www.dundee.ac.uk
Jonathan Monk
Best in Scotland for student
experience for six consecutive
years since 2010
Click to edit Master title style
Transforming lives www.dundee.ac.uk
Dundee
Click to edit Master title style
Transforming lives www.dundee.ac.uk
• Founded in 1881 as University College Dundee
• Established as an independent University by Royal Charter in 1967
• University has grown organically - 17,000 students and 3,000 staff
• The University has an annual turnover in excess of £220m
• Characterised by progressive and dynamic outlook
• We work across boundaries: interdisciplinary and team-based approach
• We adopt an enterprising approach, embedded in the curriculum
• We act locally and globally
• We’re a modern university working on solutions to 21st century problems
University of Dundee – who we are
We transform lives
Click to edit Master title style
Transforming lives www.dundee.ac.uk
• In the top 20 universities worldwide under 50 years old (THE 100 Under 50 2015)
• Among world's top 1% universities (QS World University Rankings by Subject 2015)
• No 1 in Scotland for six years running (Times Higher Education (THE) Student
Experience Survey 2010- 2015)
• Top in Scotland, top 10 in UK, top 20 worldwide for overall average satisfaction
(International Student Barometer 2014)
• Research (UK Research Excellence Framework 2014)
• No 1 in the UK for biological sciences
• Highest quality profile in Scotland for science, technology, engineering and mathematics (STEM) subjects
• 76% of research rated as `world-leading’ or `internationally renowned’
Rankings
Transforming lives www.dundee.ac.uk
ENVIRONMENT
Student expectations:
devices, IT provision, Wi-Fi everywhere
Staff expectations:
new technologies and approaches
provide an effective IT setting…
… delivered efficiently
Transforming lives www.dundee.ac.uk
“For changes like this to be effective they
have to be much more than a rebranding
or restructuring, they have to represent a
fundamentally different approach to the
way we deliver services, conduct our
business and function as a University”
Professor Pete Downes – Principal and Vice-Chancellor
One Approach
Click to edit Master title style
Transforming lives www.dundee.ac.uk
UoDIT Leading Transformation
Click to edit Master title style
Transforming lives www.dundee.ac.uk
Transforming lives www.dundee.ac.uk
IT Strategy to 2017
Transforming lives www.dundee.ac.uk
Transforming lives www.dundee.ac.uk
Transforming lives www.dundee.ac.ukNetwork Project Objectives
Dundee top University in UK
for Biological Sciences
Research Excellence Framework 2014
Transforming lives www.dundee.ac.uk
Current Network
JANET
Cisco 4500 AccessCisco 4500 Access
Cisco 4948
Border
switches
McAfee
Perimeter
Firewall
Cisco 6513
Core
Switches
JBC CER
Power Connect
8024F
Server Access
Cisco 3750 Access
JBC CER
Cisco
6513
Server
Access
Cisco 6500
FWSM inc
NAT
Cisco VSS
6500
Distribution
SpringField
CER
Cisco 3750
Server Access
Park Place
CER
Cisco 3750
Server Access
McAfee Data
Centre
Firewall
Ninewells Cisco
3750 Distribution
Cisco 3750
Access
McAfee Data
Centre
Firewall
Residences Cisco
3750 Distribution
Cisco Layer 2
Aggregation
Cisco
2950 Access
10Gb Layer 3
1Gb Layer 2
1Gb Layer 3
10Gb Layer 2
Click to edit Master title style
Transforming lives www.dundee.ac.uk
Goals and Objectives - Technical
• Replace the campus (Border routers, core switching, edge access layer in all locations
including wireless), wireless and datacentre networks with consistent reliable hardware
• Improve the student experience through the enhanced consistency and availability of
wireless infrastructure, covering both internal and external spaces
• Reduce the complexity in the network through revising the topology of the Campus,
Wireless and Datacentre environments
• Improve the performance of the desktop and mobile applications through use of faster
connections
• Improve the security posture of the University to mitigate the risk from unauthorised or
incompliant devices being connected to the network
• Remove single points of failure by having vendor standard configuration that can be 
supported by vendor remotely or onsite
Click to edit Master title style
Transforming lives www.dundee.ac.uk
Goals and Objectives - Commercial
• Remove the requirement to invest significant amounts in capital refreshes every 5-6
years by changing to a monthly operational cost
• Remove the variation in costs of growth of network
• Operationalise the network to clearly define standard changes so they can be carried
out by non-specialist staff following the strategic direction of the IT restructuring
• Enter into a co-sourcing arrangement with the suppliers for the ongoing management
of the network to reduce the service and design risks
Click to edit Master title style
Transforming lives www.dundee.ac.uk
Critical Success Factors
Replace 20,000 switch ports & 1,100 WiFi Access Points
Increase the performance of wired network to > 500Mb/s.
Increase the coverage of wireless across Campus
Reduce calls logged regarding wireless access
Reduce the number of switches replaced each month
Equivalence between wired and wireless network in terms of capabilities
Click to edit Master title style
Transforming lives www.dundee.ac.uk
Pre Tender Engagement
• Met with majority of Vendors before RFQ published
• Cisco, Brocade, Dell, HP, etc.
Aims
• Ensure visibility in the market place to attract bids
• Ensure RFQ is not prejudicial
• Understand vendor capabilities
• Avoided majority of VAR at this stage - too many to deal with
Click to edit Master title style
Transforming lives www.dundee.ac.uk
RFQ Evaluation
Mixture of Mandatory and Descriptive Requirements
Intentionally very open to not limit vendor selection
Focus more on operational capability and business goals not technology
Bid writing is a skill – some groups are very good at it, others less so
Need to look beyond the polish and understand the underlying capability
Opportunity for clarification – key way to ensure clear understanding of requirements
Gartner Analyst Clarification Call
Value, Quality and Partnership key components
Transforming lives www.dundee.ac.uk
Pricing Cost , 35%
Pricing Finance
Model, 5%
Quality Technical,
20%
Quality Supply,
Installation, Service
& Maintenance, 15%
Quality Equipment
Warranties, 10%
Quality Partnership
Opportunities, 10%
Quality
Sustainability, 5%
Evaluation Weighting
Transforming lives www.dundee.ac.uk
Tender Award
Solution and Project Overview
Dundee No 1 in UK for
Dentistry
Guardian University Guide 2015
Click to edit Master title style
Transforming lives www.dundee.ac.uk
Key Technology Components
Switching
• N3048P – 48 port 1Gb Access Layer
• S4048-ON – 10Gb Access Distribution
• S6000 – DataCentre Distribution
• S5000 – Datacentre Edge
• Z9500 – Core
Click to edit Master title style
Transforming lives www.dundee.ac.uk
LAN/Core Topology
Click to edit Master title style
Transforming lives www.dundee.ac.uk
Key Technology Components
Software
• Open Manage Network Manager
• Capacity, Performance & Event Management
• Clearpass Policy Manager
• Wired and Wireless 802.1x Authentication
• Firewall Integration
• Dynamic Network Integration
• Airgroup Services
• Wired Guest for Residences
• eduroam integration
Transforming lives www.dundee.ac.uk
Key Technology Components
Firewall
• Blend of L2 & L3 Firewalls
• Linked to Clearpass
• Linked to AD
• Trusted vs Untrusted Devices
Click to edit Master title style
Transforming lives www.dundee.ac.uk
Key Technology Components
WLAN
• 2650 Internal AP
• 50 Extenal AP
• Master Controllers
• Slave Controllers
• Tunneled, seamless roaming
• Clearpass Policy Manager
Click to edit Master title style
Transforming lives www.dundee.ac.uk
WLAN Survey - Internal
• Planned for overlapping coverage
• 3 x 2 man teams
• 100+ km walked!
Click to edit Master title style
Transforming lives www.dundee.ac.uk
WLAN Coverage
Click to edit Master title style
Transforming lives www.dundee.ac.uk
Project Progress
http://www.dundee.ac.uk/it/news/
https://blog.dundee.ac.uk/it-transformation/network-refresh/
https://twitter.com/UoD_IT
Transforming lives www.dundee.ac.uk
Original Network
Transforming lives www.dundee.ac.uk
New Network
Questions
Dundee top University in
Scotland for Medicine
Guardian University Guide 2015
jisc.ac.uk
Jonathan Monk
Dep. Dir. IT – Infrastructure & Research
Computing
j.g.c.monk@dundee.ac.uk

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Campus network refresh - Networkshop44

  • 1. Campus Network Refresh – What happens when an IT Restructure and a major networking project intersect Jonathan Monk University of Dundee
  • 2. Click to edit Master title style Transforming lives www.dundee.ac.uk Jonathan Monk Best in Scotland for student experience for six consecutive years since 2010
  • 3. Click to edit Master title style Transforming lives www.dundee.ac.uk Dundee
  • 4. Click to edit Master title style Transforming lives www.dundee.ac.uk • Founded in 1881 as University College Dundee • Established as an independent University by Royal Charter in 1967 • University has grown organically - 17,000 students and 3,000 staff • The University has an annual turnover in excess of £220m • Characterised by progressive and dynamic outlook • We work across boundaries: interdisciplinary and team-based approach • We adopt an enterprising approach, embedded in the curriculum • We act locally and globally • We’re a modern university working on solutions to 21st century problems University of Dundee – who we are We transform lives
  • 5. Click to edit Master title style Transforming lives www.dundee.ac.uk • In the top 20 universities worldwide under 50 years old (THE 100 Under 50 2015) • Among world's top 1% universities (QS World University Rankings by Subject 2015) • No 1 in Scotland for six years running (Times Higher Education (THE) Student Experience Survey 2010- 2015) • Top in Scotland, top 10 in UK, top 20 worldwide for overall average satisfaction (International Student Barometer 2014) • Research (UK Research Excellence Framework 2014) • No 1 in the UK for biological sciences • Highest quality profile in Scotland for science, technology, engineering and mathematics (STEM) subjects • 76% of research rated as `world-leading’ or `internationally renowned’ Rankings
  • 6. Transforming lives www.dundee.ac.uk ENVIRONMENT Student expectations: devices, IT provision, Wi-Fi everywhere Staff expectations: new technologies and approaches provide an effective IT setting… … delivered efficiently
  • 7. Transforming lives www.dundee.ac.uk “For changes like this to be effective they have to be much more than a rebranding or restructuring, they have to represent a fundamentally different approach to the way we deliver services, conduct our business and function as a University” Professor Pete Downes – Principal and Vice-Chancellor One Approach
  • 8. Click to edit Master title style Transforming lives www.dundee.ac.uk UoDIT Leading Transformation
  • 9. Click to edit Master title style Transforming lives www.dundee.ac.uk
  • 13. Transforming lives www.dundee.ac.ukNetwork Project Objectives Dundee top University in UK for Biological Sciences Research Excellence Framework 2014
  • 14. Transforming lives www.dundee.ac.uk Current Network JANET Cisco 4500 AccessCisco 4500 Access Cisco 4948 Border switches McAfee Perimeter Firewall Cisco 6513 Core Switches JBC CER Power Connect 8024F Server Access Cisco 3750 Access JBC CER Cisco 6513 Server Access Cisco 6500 FWSM inc NAT Cisco VSS 6500 Distribution SpringField CER Cisco 3750 Server Access Park Place CER Cisco 3750 Server Access McAfee Data Centre Firewall Ninewells Cisco 3750 Distribution Cisco 3750 Access McAfee Data Centre Firewall Residences Cisco 3750 Distribution Cisco Layer 2 Aggregation Cisco 2950 Access 10Gb Layer 3 1Gb Layer 2 1Gb Layer 3 10Gb Layer 2
  • 15. Click to edit Master title style Transforming lives www.dundee.ac.uk Goals and Objectives - Technical • Replace the campus (Border routers, core switching, edge access layer in all locations including wireless), wireless and datacentre networks with consistent reliable hardware • Improve the student experience through the enhanced consistency and availability of wireless infrastructure, covering both internal and external spaces • Reduce the complexity in the network through revising the topology of the Campus, Wireless and Datacentre environments • Improve the performance of the desktop and mobile applications through use of faster connections • Improve the security posture of the University to mitigate the risk from unauthorised or incompliant devices being connected to the network • Remove single points of failure by having vendor standard configuration that can be  supported by vendor remotely or onsite
  • 16. Click to edit Master title style Transforming lives www.dundee.ac.uk Goals and Objectives - Commercial • Remove the requirement to invest significant amounts in capital refreshes every 5-6 years by changing to a monthly operational cost • Remove the variation in costs of growth of network • Operationalise the network to clearly define standard changes so they can be carried out by non-specialist staff following the strategic direction of the IT restructuring • Enter into a co-sourcing arrangement with the suppliers for the ongoing management of the network to reduce the service and design risks
  • 17. Click to edit Master title style Transforming lives www.dundee.ac.uk Critical Success Factors Replace 20,000 switch ports & 1,100 WiFi Access Points Increase the performance of wired network to > 500Mb/s. Increase the coverage of wireless across Campus Reduce calls logged regarding wireless access Reduce the number of switches replaced each month Equivalence between wired and wireless network in terms of capabilities
  • 18. Click to edit Master title style Transforming lives www.dundee.ac.uk Pre Tender Engagement • Met with majority of Vendors before RFQ published • Cisco, Brocade, Dell, HP, etc. Aims • Ensure visibility in the market place to attract bids • Ensure RFQ is not prejudicial • Understand vendor capabilities • Avoided majority of VAR at this stage - too many to deal with
  • 19. Click to edit Master title style Transforming lives www.dundee.ac.uk RFQ Evaluation Mixture of Mandatory and Descriptive Requirements Intentionally very open to not limit vendor selection Focus more on operational capability and business goals not technology Bid writing is a skill – some groups are very good at it, others less so Need to look beyond the polish and understand the underlying capability Opportunity for clarification – key way to ensure clear understanding of requirements Gartner Analyst Clarification Call Value, Quality and Partnership key components
  • 20. Transforming lives www.dundee.ac.uk Pricing Cost , 35% Pricing Finance Model, 5% Quality Technical, 20% Quality Supply, Installation, Service & Maintenance, 15% Quality Equipment Warranties, 10% Quality Partnership Opportunities, 10% Quality Sustainability, 5% Evaluation Weighting
  • 22. Solution and Project Overview Dundee No 1 in UK for Dentistry Guardian University Guide 2015
  • 23. Click to edit Master title style Transforming lives www.dundee.ac.uk Key Technology Components Switching • N3048P – 48 port 1Gb Access Layer • S4048-ON – 10Gb Access Distribution • S6000 – DataCentre Distribution • S5000 – Datacentre Edge • Z9500 – Core
  • 24. Click to edit Master title style Transforming lives www.dundee.ac.uk LAN/Core Topology
  • 25. Click to edit Master title style Transforming lives www.dundee.ac.uk Key Technology Components Software • Open Manage Network Manager • Capacity, Performance & Event Management • Clearpass Policy Manager • Wired and Wireless 802.1x Authentication • Firewall Integration • Dynamic Network Integration • Airgroup Services • Wired Guest for Residences • eduroam integration
  • 26. Transforming lives www.dundee.ac.uk Key Technology Components Firewall • Blend of L2 & L3 Firewalls • Linked to Clearpass • Linked to AD • Trusted vs Untrusted Devices
  • 27. Click to edit Master title style Transforming lives www.dundee.ac.uk Key Technology Components WLAN • 2650 Internal AP • 50 Extenal AP • Master Controllers • Slave Controllers • Tunneled, seamless roaming • Clearpass Policy Manager
  • 28. Click to edit Master title style Transforming lives www.dundee.ac.uk WLAN Survey - Internal • Planned for overlapping coverage • 3 x 2 man teams • 100+ km walked!
  • 29. Click to edit Master title style Transforming lives www.dundee.ac.uk WLAN Coverage
  • 30. Click to edit Master title style Transforming lives www.dundee.ac.uk Project Progress http://www.dundee.ac.uk/it/news/ https://blog.dundee.ac.uk/it-transformation/network-refresh/ https://twitter.com/UoD_IT
  • 33. Questions Dundee top University in Scotland for Medicine Guardian University Guide 2015
  • 34. jisc.ac.uk Jonathan Monk Dep. Dir. IT – Infrastructure & Research Computing [email protected]